Notices

Cobb AccessPORT Discussion

Thread Tools
 
Rate Thread
 
Old Nov 20, 2011 | 08:23 PM
  #6351  
MazdaManiac's Avatar
Thread Starter
Banned
iTrader: (3)
 
Joined: Oct 2003
Posts: 16,386
Likes: 28
From: Under my car
Originally Posted by ooobigfire
My access port won't come on! Tried wiggling both connections. I'm gonna go to oreilys tommorrow to see if they can still read codes. Who do I call for warranty work? MM or Cobb? Bought from MM about 2 months ago.
It isn't likely that the AP is the problem - usually power-up issues are the OBD DLC on the car.
That said, you can get warranty service if you need directly through Cobb from here:

http://www.cobbtuning.com/info/?id=2206
Reply
Old Nov 20, 2011 | 09:26 PM
  #6352  
ooobigfire's Avatar
Registered
iTrader: (2)
 
Joined: May 2010
Posts: 359
Likes: 0
From: Barksdale AFB, LA
I assumed that's what it would be I'll do some research on it. Thanks!
Reply
Old Nov 21, 2011 | 12:18 AM
  #6353  
kma5783's Avatar
Registered
iTrader: (7)
 
Joined: Nov 2009
Posts: 836
Likes: 7
From: St Petersburg, FL
I'm also having a problem with my AP right now, it turns on and still functions fine but the screen is really dim and seems to flicker? Does it in my car and another 8 and also when connected to my computer through USB?
I contacted Cobb already and they opened a RMA ticket to send it in, just curious if anyone has had a similar problem.
Reply
Old Nov 21, 2011 | 10:10 AM
  #6354  
ooobigfire's Avatar
Registered
iTrader: (2)
 
Joined: May 2010
Posts: 359
Likes: 0
From: Barksdale AFB, LA
is there supposed to be a pin missing on the bottom right with the AP screen facing up?
Reply
Old Nov 21, 2011 | 11:26 AM
  #6355  
ooobigfire's Avatar
Registered
iTrader: (2)
 
Joined: May 2010
Posts: 359
Likes: 0
From: Barksdale AFB, LA
Update: my cobb AP will not come on plugged into the computer either. Gets warm when plugged into car.

Called Cobb, gonna send it in.

Last edited by ooobigfire; Nov 21, 2011 at 11:45 AM.
Reply
Old Nov 22, 2011 | 06:21 AM
  #6356  
comebackqid's Avatar
Registered
iTrader: (13)
 
Joined: Mar 2010
Posts: 997
Likes: 18
From: California
can someone tell me accessports HP/TQ gains, I know it's worth getting but I'm planning to stay N/A for a while should I get Cobb AP or hypertech. I have a AEM CAI and I think I got luck because there is pretty big difference from my stock I-box with K&N filter, I plan on getting a agency power mid pipe and RB exhaust, any ideas on what to do?
Reply
Old Nov 22, 2011 | 06:22 AM
  #6357  
bse50's Avatar
#50
 
Joined: Nov 2007
Posts: 7,521
Likes: 11
From: Caput Mundi
Yes... search!
It's all documented here and there's no need to clog this thread any further.
Reply
Old Nov 23, 2011 | 06:46 AM
  #6358  
Blacknightz's Avatar
Registered
 
Joined: Apr 2009
Posts: 918
Likes: 0
Originally Posted by comebackqid
can someone tell me accessports HP/TQ gains, I know it's worth getting but I'm planning to stay N/A for a while should I get Cobb AP or hypertech. I have a AEM CAI and I think I got luck because there is pretty big difference from my stock I-box with K&N filter, I plan on getting a agency power mid pipe and RB exhaust, any ideas on what to do?

with the plans of mods u have... get the AP...
Reply
Old Nov 30, 2011 | 09:25 AM
  #6359  
ooobigfire's Avatar
Registered
iTrader: (2)
 
Joined: May 2010
Posts: 359
Likes: 0
From: Barksdale AFB, LA
Got my AccessPORT back. The screen needed to be replaced. It's working fine so far.
Reply
Old Nov 30, 2011 | 11:26 AM
  #6360  
kma5783's Avatar
Registered
iTrader: (7)
 
Joined: Nov 2009
Posts: 836
Likes: 7
From: St Petersburg, FL
Originally Posted by ooobigfire
Got my AccessPORT back. The screen needed to be replaced. It's working fine so far.
What was the total cost for Cobb to replace the screen? I haven't sent mine in yet but it's likely the same problem
Reply
Old Dec 1, 2011 | 07:53 AM
  #6361  
ooobigfire's Avatar
Registered
iTrader: (2)
 
Joined: May 2010
Posts: 359
Likes: 0
From: Barksdale AFB, LA
Originally Posted by kma5783
What was the total cost for Cobb to replace the screen? I haven't sent mine in yet but it's likely the same problem
idk I'll look for the reciept but it was free for me! lol If you call their customer service they'll help you out.
Reply
Old Dec 1, 2011 | 12:03 PM
  #6362  
kma5783's Avatar
Registered
iTrader: (7)
 
Joined: Nov 2009
Posts: 836
Likes: 7
From: St Petersburg, FL
Originally Posted by ooobigfire
idk I'll look for the reciept but it was free for me! lol If you call their customer service they'll help you out.
Oh ok yours was still under warranty. I was just curious, not really worried about it, I'm just going to send it in to Cobb, I already have the RMA setup.
Reply
Old Dec 1, 2011 | 05:13 PM
  #6363  
ooobigfire's Avatar
Registered
iTrader: (2)
 
Joined: May 2010
Posts: 359
Likes: 0
From: Barksdale AFB, LA
Originally Posted by kma5783
Oh ok yours was still under warranty. I was just curious, not really worried about it, I'm just going to send it in to Cobb, I already have the RMA setup.
All the values on the receipt were zero, yes I am still under warranty.
Reply
Old Dec 3, 2011 | 08:31 PM
  #6364  
angelofragnarok's Avatar
Zoom-Zoom Fanboy
 
Joined: Oct 2009
Posts: 20
Likes: 0
From: Freeport, FL
Jeff,

I know that I've posted here before about my stock engine using a Cobb AccessPORT. My question for you now is about ordering the Cobb. Do I need to establish something with you here before ordering it? If you're interested, the upgrades I'm going to be installing are the REV-i intake, REV-8 exhaust, resonating mid-pipe (also Racing Beat), and the BHR ignition set. All of these parts are on order and probably won't all be here for a little while.

EDIT: Sorry, I couldn't wait. I was too eager, lol. I already ordered. :P

Last edited by angelofragnarok; Dec 3, 2011 at 08:59 PM. Reason: jumping the gun
Reply
Old Dec 9, 2011 | 03:51 PM
  #6365  
Olli_H's Avatar
WANKELSHOP
 
Joined: May 2008
Posts: 28
Likes: 0
From: Bavaria, Germany
My order long long ago ...
I did not get back until today neither the money nor receive the Cobb!
What is this a scam?
Email is generally not responded to!

Request for Opinion!
Reply
Old Dec 9, 2011 | 04:22 PM
  #6366  
bse50's Avatar
#50
 
Joined: Nov 2007
Posts: 7,521
Likes: 11
From: Caput Mundi
Originally Posted by Olli_H
My order long long ago ...
I did not get back until today neither the money nor receive the Cobb!
What is this a scam?
Email is generally not responded to!

Request for Opinion!
More likely only bad luck. Jeff's email spam services are crap too when it comes to some european providers.
Reply
Old Dec 10, 2011 | 04:59 AM
  #6367  
TeamRX8's Avatar
Registered
iTrader: (25)
 
Joined: Apr 2005
Posts: 26,936
Likes: 2,140
I finally figured out that he won't do PM here because he gets banned too often, he won't be back for several days, just fyi
Reply
Old Dec 10, 2011 | 09:09 AM
  #6368  
Blacknightz's Avatar
Registered
 
Joined: Apr 2009
Posts: 918
Likes: 0
Originally Posted by TeamRX8
I finally figured out that he won't do PM here because he gets banned too often, he won't be back for several days, just fyi

why of all people does Jeff gets banned?
Reply
Old Dec 10, 2011 | 10:09 AM
  #6369  
TeamRX8's Avatar
Registered
iTrader: (25)
 
Joined: Apr 2005
Posts: 26,936
Likes: 2,140
Originally Posted by Blacknightz
why of all people does Jeff gets banned?


maybe you should start a "we have a problem" thread


.
Reply
Old Dec 10, 2011 | 12:31 PM
  #6370  
angelofragnarok's Avatar
Zoom-Zoom Fanboy
 
Joined: Oct 2009
Posts: 20
Likes: 0
From: Freeport, FL
Well isn't that fantastic. And here I am writing to say that I want to cancel my order and receive a refund too. I decided that the AccessPORT, while cool and all, isn't really necessary for my 8. The modifications I'm doing don't really need it.

So hopefully he'll read this and send my money back soon.
Reply
Old Dec 10, 2011 | 01:40 PM
  #6371  
TeamRX8's Avatar
Registered
iTrader: (25)
 
Joined: Apr 2005
Posts: 26,936
Likes: 2,140
you don't know who you're dealing with:

https://www.rx8club.com/showthread.p...2A#post2541509

Originally Posted by angelofragnarok
Well isn't that fantastic. And here I am writing to say that I want to cancel my order and receive a refund too. I decided that the AccessPORT, while cool and all, isn't really necessary for my 8. The modifications I'm doing don't really need it.

So hopefully he'll read this and send my money back soon.
.

Last edited by TeamRX8; Dec 10, 2011 at 01:43 PM.
Reply
Old Dec 12, 2011 | 01:13 PM
  #6372  
MazdaManiac's Avatar
Thread Starter
Banned
iTrader: (3)
 
Joined: Oct 2003
Posts: 16,386
Likes: 28
From: Under my car
Originally Posted by Olli_H
My order long long ago ...
I did not get back until today neither the money nor receive the Cobb!
What is this a scam?
Email is generally not responded to!

Request for Opinion!
You placed your order on September 24th, 2011. On October 8th, you requested a refund.
It was explained to you at that time that your window for cancelling the order had already passed and, as per the agreement that you clicked-through to place the order, there are no refunds or returns.
That said, when your shipping window came around on, I sent you an e-mail indicating that if another European order came in, I would substitute that new customer's order for yours and issue a refund.
On the 9th, I issued a refund, but you initiated a charge-back before the funds could hit your account,. This stopped Google from giving your money back until the charge-back could be resolved.
I provided Google with all of the documentation of your purchase - including the refund order - but now you were facing a 30-day hold because of your action.
On the 7th of December (two days BEFORE you made this post), Google released your funds.

Originally Posted by TeamRX8
I finally figured out that he won't do PM here because he gets banned too often, he won't be back for several days, just fyi
I don't do PMs because I don't want to deal with multiple points of contact. I have e-mail addresses for all AccessPORT correspondence. That is what they are for. If a customer can't figure that out, it doesn't bode well for their potential for success in the remainder of the endeavor.
I've only been banned 3 times on this site - twice for the reason I was banned on Friday. I suspect I'll banned again from time to time.

Originally Posted by angelofragnarok
Well isn't that fantastic. And here I am writing to say that I want to cancel my order and receive a refund too. I decided that the AccessPORT, while cool and all, isn't really necessary for my 8. The modifications I'm doing don't really need it.

So hopefully he'll read this and send my money back soon.
Once again - THERE ARE NO REFUNDS AND NO RETURNS. This was all made clear in your purchase agreement.
That said, your AccessPORT has already shipped.

Last edited by MazdaManiac; Dec 12, 2011 at 01:19 PM.
Reply
Old Dec 13, 2011 | 08:37 AM
  #6373  
angelofragnarok's Avatar
Zoom-Zoom Fanboy
 
Joined: Oct 2009
Posts: 20
Likes: 0
From: Freeport, FL
Jeff, thanks for the response. I've been on the fence regarding the Cobb for a while, but eventually I decided that I want it. It was pretty funny that no sooner did I post my previous response up than I got an email stating that my Cobb was being shipped, lol.

So now I'll wait to get it and work through the instructions. If I have any questions or concerns, I'll let you know!
Reply
Old Dec 13, 2011 | 11:25 AM
  #6374  
\\Konig\\'s Avatar
turrrbo!
iTrader: (4)
 
Joined: May 2004
Posts: 2,325
Likes: 4
From: Santa Barbara
do it!

just got my cobb map updated with new dwell settings for my new bhr coils, that gtalk process of submitting requests worked great...!

+1 for jeff, hes amazing
Reply
Old Dec 13, 2011 | 11:57 AM
  #6375  
FastFreddy61's Avatar
Registered User
 
Joined: Oct 2009
Posts: 421
Likes: 0
From: Eastern Europe
Angelofcrack, you change your mind more than my wife. First you want it, then want a refund, now your happy it's shipped.
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -5. The time now is 03:18 AM.