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Cobb AccessPORT Discussion

Old Nov 15, 2010 | 04:13 PM
  #6051  
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Originally Posted by Redshift
My subscription will be up before spring.
As I've stated everywhere around here a dozen times: No one will have their subscription expire before they are properly calibrated if it is my fault that it is taking so long.

I only expire people that either abuse the process (constant bad submissions, long pauses before submitting follow-ups, suddenly submitting for a change a year after their subscription is "expired" or after getting near the end of the process and suddenly changing their setup, etc.) or reach the end and then come back to the table for more after a long period of inactivity.
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Old Nov 15, 2010 | 04:44 PM
  #6052  
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From: Burls On
Originally Posted by MazdaManiac
As I've stated everywhere around here a dozen times: No one will have their subscription expire before they are properly calibrated if it is my fault that it is taking so long.

I only expire people that either abuse the process (constant bad submissions, long pauses before submitting follow-ups, suddenly submitting for a change a year after their subscription is "expired" or after getting near the end of the process and suddenly changing their setup, etc.) or reach the end and then come back to the table for more after a long period of inactivity.
Hey Jeff. I was at the GTA Dyno meet in Toronto and experienced some power loss on my pulls.
It has taken some time to debug this problem which is now repaired but now my car is away for the winter. I do have some data logs I can send out to you and I'm hoping that I got them reasonably correct. I'll get them out to you but can't try a new tune till spring when the car is out.
Please don't cancel my subscription....

Still looking forward to your magic!
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Old Nov 15, 2010 | 11:36 PM
  #6053  
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From: Niagara, Canada
Originally Posted by Redshift
Seems to be about the timeframe.
I sent mine in Sept 2nd and got my confirmation on Sept 8th.
Waiting patiently. I guess that happens when you buy during the rush.
I was going to put my car away for the winter this past weekend, but I kept the insurance on it in the hopes I'll get to do one tune with a custom map before the snow flys. My subscription will be up before spring.
Hi Redshift I've also keept her on the road in hopes of recieving the final calibration before putting her away for the winter. Not to worry though Jeff has stated that your sure to receive custom tune regardless of sub exp. sent an email to him and he was decent to reply, he is quit under load with submissions, we'll just need to be paitent.
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Old Nov 16, 2010 | 11:47 AM
  #6054  
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So I got my 5th tune
took some logs and submitted on september 20th

Just wondering if it all looked good and 4_0_5 is my final calibration.

Branden edwards
04 rx8
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Old Nov 16, 2010 | 11:52 AM
  #6055  
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Originally Posted by MazdaManiac
As I've stated everywhere around here a dozen times: No one will have their subscription expire before they are properly calibrated if it is my fault that it is taking so long.
This is good news! I'm storing my car because snow is on its way!!!

PS Jeff, I never did receive any info for my logs on my previous vehicle. And I've already sent you new logs for my new car. just wondering if you got my messages? I'm Dean M-P, by the way...
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Old Nov 16, 2010 | 08:24 PM
  #6056  
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From: Halifax, Nova Scotia, Canada
Originally Posted by MazdaManiac
As I've stated everywhere around here a dozen times: No one will have their subscription expire before they are properly calibrated if it is my fault that it is taking so long.

I only expire people that either abuse the process (constant bad submissions, long pauses before submitting follow-ups, suddenly submitting for a change a year after their subscription is "expired" or after getting near the end of the process and suddenly changing their setup, etc.) or reach the end and then come back to the table for more after a long period of inactivity.
That's very good of you Jeff. I appreciate that. Hadn't seen you post that elsewhere (although I've hardly been stalking you.. mostly trying to wait as patiently as I can) but good of you.
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Old Nov 18, 2010 | 05:59 PM
  #6057  
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MazdaManiac,

Sent an email last Nov 10 because couldn't get the acessport working but didn't receive any reply yet.

"Hello Mazdamaniac,

I just received my accessport for my RX8 JDM 2006 5MT. This is what I did so far:

1. Installed the latest AccessPortManager - version 1.2.2.2
2. Installed the latest AccessPortUpdater - version 1.2.5.2-13778
3. Installed the latest firmware (version 1.6.1.2-13774) via AccessPortUpdater - it just went automatic when I connected the AccessPort to my computer
4. Connected the AccessPort to my RX8 via ODB
5. Clicked Install
6. It says that it was not supported and gave me this code N3YK"

Thanks,
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Old Nov 18, 2010 | 07:11 PM
  #6058  
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From: Under my car
I haven't caught up to last week's e-mail yet.

Looks like your car has one of the three unsupported JDM ROMs. Can you follow the instructions for a "ROM DUMP" that follow that error message and send me that file? Thanks.
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Old Nov 18, 2010 | 07:13 PM
  #6059  
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Thanks for the quick reply. ROM dump is where I connect the AccessPort to ODBII and ask it to backup?

Regards,

David

Originally Posted by MazdaManiac
I haven't caught up to last week's e-mail yet.

Looks like your car has one of the three unsupported JDM ROMs. Can you follow the instructions for a "ROM DUMP" that follow that error message and send me that file? Thanks.
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Old Nov 18, 2010 | 07:15 PM
  #6060  
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Originally Posted by looking4
ROM dump is where I connect the AccessPort to ODBII and ask it to backup?
Sorta.
When you do the install routine and it fails, scroll down and it will ask you if you want to do a dump of the OE ROM for analysis. You then grab that file off of the AP with the AP manager and e-mail it to me.
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Old Nov 18, 2010 | 07:37 PM
  #6061  
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Hello mazdamaniac,

I just sent the ROM dump to your email as an attachment with my previous email with all the details of my vehicle.

Thanks again for the help.



Originally Posted by MazdaManiac
I haven't caught up to last week's e-mail yet.

Looks like your car has one of the three unsupported JDM ROMs. Can you follow the instructions for a "ROM DUMP" that follow that error message and send me that file? Thanks.
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Old Nov 21, 2010 | 01:02 PM
  #6062  
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From: SOCAL
Jeff I have been waiting 37 business days for my 2nd calibration, is it something wrong?
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Old Nov 21, 2010 | 03:44 PM
  #6063  
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From: The Dark Side
^^^
did you get a 'received' email?
did you check your folder?
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Old Nov 21, 2010 | 05:50 PM
  #6064  
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We're really behind at the moment. It'll get all caught up by the holiday.
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Old Nov 21, 2010 | 06:16 PM
  #6065  
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I have answered the 11 deadly questions wrong a couple times... I have no idea why. Removed name and serial for privacy reasons. The 3 files where attached.


1) Real Name
- ##
2) Forum User Name (if you are on the RX8Club.com Forum)
- rubberduckie
3) E-mail address you used when purchasing your AccessPORT
- ####@uleth.ca
4) Year of manufacture of your RX-8 (as indicated on the install screen)
- 2007
5) Model (M/T, A/T)
- M/T
6) Location (USDM-California or Federal, EUDM, AUDM, JDM, etc.)
- USDM Federal
7) Induction (normally aspirated, turbo, supercharger)
- Naturally Aspirated
8) Fuel injectors (if different from stock)
- Stock
9) MAF/intake setup (custom, MazSport, OE, GReddy, etc.)
- Mazdaspeed CAI
10) Other relevant mods (ignition, oiling, exhaust, etc.)
- Exoticspeed Catback Exhaust
11) AccessPORT Serial Number (from the back of your AccessPORT)
- ####

Anyone see a problem that I don't?
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Old Nov 21, 2010 | 07:32 PM
  #6066  
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From: SOCAL
Originally Posted by Jedi54
^^^
did you get a 'received' email?
did you check your folder?
Yes I got the confirmation email on oct 1st, and I have been checking my folder everyday...

I guess everything is fine, just need more time!... but damn! 37 business days allready, to much!
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Old Nov 21, 2010 | 07:33 PM
  #6067  
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From: Phoenix
If your submission was rejected you were told why.
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Old Nov 21, 2010 | 07:42 PM
  #6068  
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From: SOCAL
Originally Posted by MazdaManiac
We're really behind at the moment. It'll get all caught up by the holiday.
Thank you! Good news
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Old Nov 21, 2010 | 07:50 PM
  #6069  
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Not being able to find a way to run a search that doesn't give me dozens of pages of false positives, let me threadjack for 2 seconds and ask what is the next option for folks who missed AccessPorts while they were in production?
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Old Nov 21, 2010 | 07:54 PM
  #6070  
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Not being able to find a way to run a search that doesn't give me dozens of pages of false positives, let me threadjack for 2 seconds and ask what is the next option for folks who missed AccessPorts while they were in production?
You can go to www.mazdamaniac.com and order one. BHR/Mazdamanaic are now exclusive dealers of the RX8 accessPORT.
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Old Nov 22, 2010 | 03:20 PM
  #6071  
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From: Sunny See attle
Originally Posted by rubberduckie
I have answered the 11 deadly questions wrong a couple times... I have no idea why. Removed name and serial for privacy reasons. The 3 files where attached.


1) Real Name
- ##
2) Forum User Name (if you are on the RX8Club.com Forum)
- rubberduckie
3) E-mail address you used when purchasing your AccessPORT
- ####@uleth.ca
4) Year of manufacture of your RX-8 (as indicated on the install screen)
- 2007
5) Model (M/T, A/T)
- M/T
6) Location (USDM-California or Federal, EUDM, AUDM, JDM, etc.)
- USDM Federal
7) Induction (normally aspirated, turbo, supercharger)
- Naturally Aspirated
8) Fuel injectors (if different from stock)
- Stock
9) MAF/intake setup (custom, MazSport, OE, GReddy, etc.)
- Mazdaspeed CAI
10) Other relevant mods (ignition, oiling, exhaust, etc.)
- Exoticspeed Catback Exhaust
11) AccessPORT Serial Number (from the back of your AccessPORT)
- ####

Anyone see a problem that I don't?
Is your car actually a Canadian DM instead of USDM Federal? I noticed on Jeff's site he differentiates between US and Canada.
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Old Nov 22, 2010 | 03:43 PM
  #6072  
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Originally Posted by shaunv74
I noticed on Jeff's site he differentiates between US and Canada.
That is only because shipping to Canada is so much more expensive than domestic shipping.
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Old Nov 22, 2010 | 06:05 PM
  #6073  
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Originally Posted by Flashwing
If your submission was rejected you were told why.
I just got :
You have not provided answers to the 11 deadly questions as
required for our submission process.

I am not trying to be rude, and I respect the process. I just have no clue why it was rejected and was just asking for an extra opinion.
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Old Nov 22, 2010 | 07:16 PM
  #6074  
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Originally Posted by rubberduckie
I just got :
You have not provided answers to the 11 deadly questions as
required for our submission process.

I am not trying to be rude, and I respect the process. I just have no clue why it was rejected and was just asking for an extra opinion.
I'm looking at the version you sent in after the rejection and it looks just like what you submitted above, which is correct.
I don't know what you did before to cause the rejection notice. I don't keep a copy of rejected calibration requests.
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Old Nov 22, 2010 | 07:34 PM
  #6075  
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From: Phoenix
I keep copies of the emails that I respond to. I've had people send incorrect submissions only to send the corrected version later. I work from the oldest emails to the newest ones so sometimes I will respond to an issue that has already been handled or otherwise corrected. Best thing to do is check the attached message as that is what I was working off of. We receive hundreds of emails every week with questions, complaints, submissions and everything in between so I don't always have the ability to sift through them all for follow up responses.

If you got a confirmation email then you're in the queue. If not, resubmit with the corrected information and I'll take care of it.
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