olddragger

iTrader: (3)

Stick I understand totally where you are coming from man--just wish it was different --i remember youre patience and your honest attempts in rectifying the situation. After a while that thread was closed and I wondered what happened--but it was none of my business so I didnt ask. I have high respect for the way you handled the situation. Scott should have been upfront more so with you than he was regardless of his problems with getting things done. He wasnt as far as i could tell. I hope things did get better.

Shell so I understand you to say I am addicted to Mazsport? Youre post here again insinuates that I was/am in denial.? I have always found that concept strange--as if someone else thinks you have a problem--even without any objective proof--and you say you dont--then you are thought to be in denial? Maybe the other person is just delusional. It is all interesting
Sarcasm and anger are NOT different in substance--it is only a difference of degree. That would be like saying anger and rage are not the same.
Just to clarify, I have been in health care x 31 yrs. Part of that time I was part of a team that worked with pre trial psychological examinations after a person filed a "not guilty by reason of insanity". So I am very familiar with these concepts and a lot more.
Did you ever stop and think that i was just merely trying to share some positive interactions and promote objectivity?.
I have never said there wasnt a problem--who am i to say that?
I AM done here now.
olddragger

ShellDude

iTrader: (12)

Your initial post made it very clear where you stand in regards to loyality and fanfare for Mazsport and you're more than welcome now that you've been schooled to call it whatever you wish, although I have to caution you, using the word "objectivity" is a bit obtuse.

I'm also still looking for that anger you insist is part of my sarcasm. Perhaps I'm the one in denial...

mysql

Uhhhh.... hold on a second!

Are you saying that if I sold you something for $1000, and it didn't work, you would not care and just let it go? Are you also saying that it wouldn't matter if I refunded the $1000 or not? It must be nice being so wealthy that you can make such grand statements. Somehow I think if the shoe was on the other foot you wouldn't be giving such advice.

olddragger

iTrader: (3)

Ray--since you posted out of respect please let me direct you to the1st couple of pages in the thread in which Scott asked for the poster to bring the car in and he would fix it free of charge and if it was found to be something that wasnt done correctly or a pump failure of some sort --even though it was over 1 yr old--he would warrenty it.
That is were I have been coming from--but since I spoke up in a way certain others did not want to hear, I guess--i have been attacked and disclaimed. If someone said things like this about you or Pettit /Cam or Chas or whomever I know and have good experiences with then i will back them up. That is my right in this country and sometimes I dont think enough of us speak up.
Has Scott made some mistakes --yep he has. Hell who hasnt. One or 2 pretty bad ones. But to keep kicking a man about it aint right.
I keep saying I am done with this and I find myself unable.
OD

olddragger

iTrader: (3)

Ok--to all--answer this--is it worse to own or to steal?
Maybe you have and not aware?
OD

olddragger

iTrader: (3)

Now THATS what I am talking about!!
Lol
OD

Brettus

iTrader: (2)

Que ?

mysql

If you need it, I can scan and post the invoice from the last time I brought the car in for the fuel pump issue. It wasn't free, it was $100 to replace the sock on the filter.

Also my time isn't free. Each time I go down there it's a day off of work. I think I covered all of this before though, so we're running in circles again.

HeavyMetal699

I mentioned everything olddragger mentioned in another thread.

All I have to say is while I wish for the best for Scott and his company and hopes he turns things around, he needs to remember one thing.

Good customer service is not about having the best product with 100% satisfaction all the time. Good customer service is when your product goes to hell and you reach a solution to make the customer happy.

On the internet and a large percentage of residential purchases good customer service often takes a back seat to price. But I think in the current and future internet sales market customer service will be the deciding factor on what is soon becoming a very crowded commercial market.

olddragger

iTrader: (3)

mysgl
man i wish this problem had not happened to yall man--i really do. Scott has always been straight up with me and yea some things havent gone exactly when it was suppose too etc. But, he was always, always open to fixing
toadd
Shelldude---If you are a person that your posts suggest--I just dont like you period.
olddragger

ShellDude

iTrader: (12)

ah, don't go away mad, olddragger, just go away! I have no patience for a chamelion the likes of you.

mysql

Hey, no fighting among ourselves. To distract you two, check out some boat I took a picture of today while I was out at Tarpon Springs.. Yeah, it's an iphone pic.

ShellDude

iTrader: (12)

reminds me of home, Pt. Isabel, Tx. nice distraction indeed

mysql

So as it stands:

1. We want to hear the specs on the fuel pump.
2. We want to hear the test results promised several weeks ago.
3. A refund would resolve the issue for me.
4. Has anyone ever gotten anything other than store credit?
5. Has anyone ever gotten a refund for something that didn't work?
6. I've not heard anything on this since Scott's last post in this thread.
7. I have little hope for seeing any resolution to this unless the issue is forced.
8. I no longer have possession of the $600 fuel pump.
9. I'm premixing like a **** with the OEM pump and still no issues. Though I had no issues with premix on my original OEM pump, so not surprising.
10. I have 10 bullet points in this list. woo

05rex8

iTrader: (7)

call scott and ask for a refund

BluMonstrRX8

I only hear one side being told.....Knowing both sides I have a very different opinion.

As for the stick matter....I understand, I have been there.

There are faults on both sides. Mazsport and Stick both. I have been at the shop many times and know how business is and what transpired.

I however have my own opinion on the matter, knowing what I do I take it with me and keep it within.

As one side of the story is being told. For whatever reasons Scott wants to keep it confidential it is his business. With that being said if everyone knew what I did opinions would be very different.

I will leave it at that....if people only knew more

mysql

^ so.... you're being so vague that I assume you're only speaking about stick's situation and not mine.

shinka213

indeed!!

Brettus

iTrader: (2)

It's the old "if you knew what i know" trick .......

shinka213

i know more...a helluva lot more!!!

BluMonstrRX8

Swoope can vouch for me if there was any chance I was bullshitting you he would say otherwise.

Yes Jason I know what happened to your fuel pump. But like you have said before, the matter was settled in small claims. You got what you wanted didn't you?

Or are you just prodding for more information that you are going to be unhappy with anyway.

....You wouldn't be happy with the findings anyway. Trust me. I am not the spokesperson for Mazsport anyway.

BluMonstrRX8

Somebody wants to spill the beans.... I just dont want it to be me...

They wouldn't believe me anyway....

paulmasoner

iTrader: (1)

Glad someone from the other side of this discussion has finally jumped in again. You say you know both sides of the fuel pump story, as well as have more information about Stick's story. This knowledge you have has led you to form a different opinion than most others here, and thats great.

The reason either no one here believes you, or cares is simple. Scott runs a business, if he cannot sell his products and services, that business ends and he likely has to find alternative means of survival. It is his decision to sit idle true. But if, as you say, there is another side to the sotries that would make drastic changes in much of our opinions.... Then Scott is shooting himself in the foot. If thats the case, he's an idiot and i do not pity him. But i think it's extremely unlikely that someone who has been in business so long could have that kind of strategy, else he would have never made it this far.

I dont know if you've noticed, but all the talk about these things has and continues to spread wide very quickly, he's already started loosing individual consumer business. But then i heard he has said he doesnt care about us as his business comes from bigger fish like race teams. OH, thats right, theres already one here who has confirmed they no longer do business with him... and dont think for a second that teams and organizations dont talk to each other. It will only be a matter of time until others start to drop his business.

The thing is, you can "enlighten us" with your priviledged knowledge or not, it wont make a hill of beans, because this is Scotts interest not yours, and frankly your opinion or story would likely be viewed as 'fanboyism' whether its the case or not. Scott is really the only one who can do anything about this, and moreso, the longer this continues the harder its going to be for him to recover any respect.

At this point, as far as Scotss business is concerned, its almost not even about "explain the fuel pump, or did he scam Stick".... suppose Scott is not in the wrong, or not as much as we all think he is, he has to be willing to have the ***** to handle these kind of things publicly, simply because his business will not stay afloat otherwise. If it did manage to survive, it'd do so with little to no support from this forum's members(as well as many others now). This may not bother him, to dissapear from here simply for being unwilling to defend himself, but then - it wouldnt bother us either...

BluMonstrRX8

Very true and as always I leave it at that and sometimes I slip.

And of all things I leave it to Scott to discuss.

swoope

iTrader: (5)

well i have been thrown into this..

here is my comment. i dont have this pump.

i have had one oem pump go bad, and something else happen to another..

it does involve the fuel sock, and i am not going to comment on this thread. i will make my own when i have finished pulling, cleaning and photographing.

at that time i will say what i think happened and why..

but i am just a hack.. all i will be able to do is give observations!

kinda denny style.

beers