To you both.

I'm not doubting his tech"ness". I totally understand and believe him. And I wish he could work on my car as well. I also know that a few, if not most, of the techs are smarter (with regards to Mazda issues) than the lame a$$ service reps that you have to deal with at the counter. Unfortnately...I have to deal with the latter.

I am just not underestimating teh stupdiness of MY stealership and telling me i'm teh ertard. Especially when I ask them for a nearly $400 refund for services rendered to my car that may not have been neccesary. I went in for "lack of power" in late December and they said..."it is coils, spark plugs, wires, etc" "now cough up $400" because those are "normal wear items and not covered under warranty," despite the fact they all had less than 10k miles on all of them. Never did they mention "MSP 16" which could have fixed all problems since the problem was still evident when I got my car back.

So...if I plan on collecting $400 (or likeness in Mazda s.w.a.g.)...I want to have all my "ducks in a row" (if you will) so that I can "lay teh smacketh downeth" with proper documentation in hand.

Please know, I now work with an ex-Master Mazda Tech at my current job. He used to be the mechanic that worked on my car at the dealership... a lot. He still knows his stuff and is the first person I talk to when I have an issue. He, however, does not have "insider" information anymore. That is why I was asking.

So...I'll ask again. How can I prove to my stealership that this recall was available in late December.

Thanks

 

Most dealerships are loaded with morons who has *ZERO* clues when it comes to fixing cars. including updated flashes.

Good that you found another dealership. Hope everything works for ya

 

I dropped my car off this AM to get this recall work done. I look forward to feeling a difference in the attitude of the car.

 

I got my cr bck yesterday and I drove bck hom and I didn't jack worth of difference.

apparently they did th recall and the de-carb.

now one question :
what's the procedure for the de-carb??

'cause they told me to fill my car up asap since the car only had about 1/4 of a tank??

I just wander if they just dumped the bg44 in the tank

 

I didn't notice much difference either, but didn't really expect to. Its an NA car a reflash at most might net a few HP. It feels a bit smoother though on the powerband up top. Anyone seen a dyno of the difference?

Just curious.

Oh and sorry, no clue about the de-carb They needed my car for 4 hours just to do the reflash. De-carb might have taken 3-4 days of around the clock effort to pull off.

Oh!! and after I got it back my remote keyless doesn't work anymore. Any ideas?
Jerm

 

Four hours for a flash? They did mine and an oil change in less than half an hour, which is what I would expect.

 

Just got then new flash today..Lovin it..got it done at 128 Liberty Mazda by far the best dealership i've been to..

 

I mad ea mistake in my phrasing, i shouldnt say "all" techs know about tsb's and such in advance. Only those who give a damn know. We read all the nbew info mazda sends us and stay in touch with important people. Some techs just dont pay attention or look at anything mazda related and just meander through their day....not really the way I prefer to work.

But yea the MSP16 flash was "unofficially" released way prior to it becoming an actual recall...it makes sense if you think about it anyway. They need a testbed of cars to make sure there are no side effects in normal everyday cars. When cars come in for CEls etc we're instructed to check for PCM updates everytime we connect to the PCM.

But yea they probably just didnt do the flash cause they were probably just not aware of it.

Kevin.

 

flash done yesterday. seemed a little ... smoother? maybe a little bit extra low end power? we'll see as time goes on.

 

I appreciate you taking the time to respond to my question. You are doing this community a world of good, keep up the great work. I really wish I was closer to your shop, I would go to it religously.

 

Just for your information, if it applies to anyone, Do not go for inspection in NJ right after a reflash. Their equip won't read your computer. I failed for this but they told me to put about 200 miles on it and come back. I did and it passed.

 

No problem, just here to help . Perhaps eventually I will be at a dealer near you, been thinking about going down to the carolinas, still a few years away tho.

That actually pertains to anything with the PCM that clears the memory. Reprogramming the computer or just clearing the CEL stored codes will make you fail inspection until all necessary drive cycle tests are completed by the PCM. This could take any random number of miles. I normally just tell people to wait a week before going to inspection. They do this to stop people from doing what they used to do, theyd have like 50 CEL codes, pay someone to just clear all the codes, drive to inspection before the light came back on, pass, then have the CEL come on as they drive home from inspection.

there are still ways to trick the inspection computers tho, just requires more effort and more powerful computers.

kevin.

 

Do it...the carolinas are freakin' awesome. Nice people...nice weather...and the best beaches. Oh yeah, we also have the blue ridge mts...and associated parkway...and the beginning of Deal's Gap. This list could go on.

Good Luck...give us a shout in the SE forums if you want to visit.

Peace

 

AND SOUTH OF THE BORDER!! the fireworks TOWN! victoryyyy

 

ok,

i have been to most of the beaches in nc. also worked on the obx for several years..

you do not know what a fine beach is..

great driving roads though. but it gets cold up there.

beers

 

^ Bwahahahahahahaha!!!


cold. *****.


how many times have you said the phrase "yankee weather" in your lifetime??

 

never used the phrase, as x pro skier for 9 years, i think i can say without feeling guilty, cold is bad... been there done that, gave my 4wd subrau wagon w 350k miles to a needy family.

before you call me a ***** i recall walking one day when it got up to 17 below, but the sun was out and no wind. it was a warm feeling..

beers

 

I hear ya - I still wonder why the hell I have spent so much of my life being "tough" enough to stay in this cold *** climate.

I'll be moving to NC before winter sets in again up here. Trying to get the hell out of the cold*.


*the real cold. lol.

 

Should I just say that I received a phone call stating I should bring my Mazda in for a MSP16 Recall/Decarb?? I never got a notice in the mail or by phone I only have 40K atm, and I do have the extended pt warranty.

I want to bring her in later today and not sound/act like a turd...

 

They'll do the flash, no questions asked, but they most likely won't do the decarb even if you do make up a story about a phone call, which they won't believe anyway. They'll probably evaluate if they think you need the decarb.

 

So what exactly determines the decarb being done? The stealership's evaluation, or a customer complaint?

 

Depends on the dealer. Some might be more inclined to take the customer's word for it. If you have higher mileage and a history of complaints should help. But ultimately it's up to them I think.

 

Went ahead and got this done today at Classic Mazda in Orlando. My car was done in about 20 minutes.

He saw that I had previously complained about loss of power, etc. before the RECALL & TSB came out so he did it free of charge because my 4 years is up
I noticed slightly better throttle response down low as previously noted by others. Dyno anyone?

 

ODDDOOD- I've had really good experiences at Capital of Cary. Al there takes good care of my girl, and never hesitates with a good loaner. Now, Millenium up in Durham is a nightmare. I lived literally 1 mile from them, and drove to Cary for service instead.

Now that I'm in NYC, I'll have to visit Kevin for this flash. Good dealerships are really hard to find.

 

I used to get good/decent service, but there were a number of times I had to go down there over my lunch break or after work to drive around with a tech to show them what the problem was. One incident, involving the steering wheel rattle, they had refused to perform the fix, despite its actual existence. I drove around for about 2 minutes with Allen (sp?) and he said he would make sure it was taken care of. It did, but I still had to go way out of my way for a problem that did not need my being there to fix.

Another, and more recent, was when I was complaining of a lack of power last december. He (Allen) and the tech said that nothing was wrong. I had to take time out of my schedule to once again drive the tech around. They "concluded" that my plugs, wires, and coils were bad but I had to pay for them all out of pocket since my warranty had expired. (I had already complained about all these things before my warranty was out and they shrugged it off, once again, saying nothing was wrong). They never mentioned the recall that was later made widely available in March, despite its availability according to Teknics.

That was the last time I've ever been there and it will be the last time. I've been doubted too many times. I feel as though they treat me as a burden instead of a customer, despite my valid concerns.

I will never purchase from there or go for service again.