RECALL: Engine Lack of Power (MSP16)
04-10-2008, 03:01 PM
#29
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Ok, just scheduled my appointment @ schwartz.. They're gonna decarb, fix my fishtank taillight, flash me and cut/program me a new key. I bought the remote here for $25 and the key cut/program is gonna cost me (wait for it....) $158.
OUCH. At least I'm getting some other stuff done now too, and Noel said they'd def. do the decarbing process for me. What's pretty cool is that if the engine gets gunked up at say 80k miles, I could always just buy a can of that crap for 20 bucks and do it myself, and have a whole new engine.. Maybe that process will be part of my 20/40/60/100k service plan...
OUCH. At least I'm getting some other stuff done now too, and Noel said they'd def. do the decarbing process for me. What's pretty cool is that if the engine gets gunked up at say 80k miles, I could always just buy a can of that crap for 20 bucks and do it myself, and have a whole new engine.. Maybe that process will be part of my 20/40/60/100k service plan...
04-10-2008, 05:37 PM
#30
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04-11-2008, 05:34 AM
#33
Scotland
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I see above that teknics points out that this TSB is for Lack of Power only and not "no starts". I have a problem with warm stop / starts. If I drive a distance of 15 - 20 miles, stop for 5-10mins (eg to pop into shop for paper) and then try to start car - intermittently it won't start. I have to wait 20-30mins for the car to cool down and then it starts ok. Sometimes it will start - but it can take a couple of attempts. Has anybody else experienced this and does applying this TSb help?
04-11-2008, 07:23 AM
#34
The thread subject TSB doesn't apply, but the "engine cranks no start" TSB very well may:
http://www.finishlineperformance.com...5-08-1883a.pdf
http://www.finishlineperformance.com...5-08-1883a.pdf
I see above that teknics points out that this TSB is for Lack of Power only and not "no starts". I have a problem with warm stop / starts. If I drive a distance of 15 - 20 miles, stop for 5-10mins (eg to pop into shop for paper) and then try to start car - intermittently it won't start. I have to wait 20-30mins for the car to cool down and then it starts ok. Sometimes it will start - but it can take a couple of attempts. Has anybody else experienced this and does applying this TSb help?
04-11-2008, 08:25 AM
#35
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No - "engine cranks no start" - only applies when engine doesn't start because it has not reached normal operating temperature. I have no problems with a cold stop / start. It's once the car heats up after a longish journey that it occurs.
04-11-2008, 09:35 AM
#37
This isn't just a TSB it is an MSP (manufacturer service program) a true recall comes from the government and is safety related. In the case of an MSP, it is manufacturer called (something short of a recall) and applies to all vehicles in the VIN range regardless of warranty or mileage. So for the MSP reflash, you go in and it is free no matter what mileage you have on the vehicle.
04-11-2008, 11:33 AM
#38
Sorry, missed your already warmed up part.
In the old days that would appear to be a 'vapor lock' issue, but that shouldn't happen in this engine, although it could still be fuel pump/line related.
You certainly should take it in for service, although it may be difficult for the dealership to reproduce unless they too run it for quite some time under load.
In the old days that would appear to be a 'vapor lock' issue, but that shouldn't happen in this engine, although it could still be fuel pump/line related.
You certainly should take it in for service, although it may be difficult for the dealership to reproduce unless they too run it for quite some time under load.
Last edited by Huey52; 04-11-2008 at 11:38 AM.
04-11-2008, 12:50 PM
#39
if your not 1st your last
wayne mazda is dicking me around. so pissed how my day went with them on the phone first I was never called or emailed back on my schedule appointment.
made appointment online on Wed, today I call to make sure i can bring car in tomorrow. well I cant, nobody tells me this.
reason is tech's arent available to work on cars like that on sat it has to be a monday thru friday job.recalls or tsb cant be done. WTF I work and travel never home and sat is my only day. btw I am on a business meeting while this is all going on so I dont want to deal with the stress and say since you cant help me there is no reason we should continue to talk.
one hour later i get a call saying they got my email request. for schedule appointment Umm we spoke a hour ago you told me no good for friday. But say girl calls and is now all happy joy joy. so i explain we already talked and you could not help me.
sucks I am having a tough time with the dealer. I never had any issues with them and always recommend them but mazda has always dicked me around one way or another. I spent a **** load of money on my rotary cars and never get this hassle from my Acura cars. NSX From now on.
made appointment online on Wed, today I call to make sure i can bring car in tomorrow. well I cant, nobody tells me this.
reason is tech's arent available to work on cars like that on sat it has to be a monday thru friday job.recalls or tsb cant be done. WTF I work and travel never home and sat is my only day. btw I am on a business meeting while this is all going on so I dont want to deal with the stress and say since you cant help me there is no reason we should continue to talk.
one hour later i get a call saying they got my email request. for schedule appointment Umm we spoke a hour ago you told me no good for friday. But say girl calls and is now all happy joy joy. so i explain we already talked and you could not help me.
sucks I am having a tough time with the dealer. I never had any issues with them and always recommend them but mazda has always dicked me around one way or another. I spent a **** load of money on my rotary cars and never get this hassle from my Acura cars. NSX From now on.
04-11-2008, 07:06 PM
#41
if your not 1st your last
this is total bullshit
I will have to email wayne mazda and speak to someone that would like to explain to me how I got 3hrs of recalls done 2 months ago on a sat.
there only problem was that i had to wait 3hrs I was like i dont mind you are doing me a favor.
I will have to email wayne mazda and speak to someone that would like to explain to me how I got 3hrs of recalls done 2 months ago on a sat.
there only problem was that i had to wait 3hrs I was like i dont mind you are doing me a favor.
04-12-2008, 01:13 AM
#42
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Be careful! I had MSP16 done today alongside the condensation in rear light that I've been too busy to do for 6 months.
They performed the repairs, and I told them not to wash the car so they won't strip my wax or scratch the clearcoat further. Unfortunately their "Full Circle Inspection" that reads "...a visual inspection of basic vehicle...fluids...etc" I took to mean the "visual" part literally. They actually filled my washer fluid tank that I had painstakingly emptied with a turkey baster to save weight. So I will have to shop around and locate another turkey baster, in order to empty to reservoir again. And I suspect that they might have topped off my engine oil, of course using an oil that is non-compatible with what I put in there!
Compounding the mix, they did not put the MSP16 campaign stickers underneath the hood nor the blue campaign label. They probably are not required to follow the TSB documents word-for-word and they figure it doesn't matter since my vehicle maintenance history is all saved into their computer system anyway. They have some other manual that they follow to a bare minimum I'm sure, just enough to cover their asses.
It's bad enough to drive a Mazda CX7 - "What being in Hell feels like", worse to arrive in a CX7 to find your rx8 in a condition requiring more work still.
Tell them to do only those items that you want, and if they automatically add some "Full Circle Inspection" for free have them strike it off the list. And tell them to just leave it alone! They are trained to say, "Well, we do hand washes" which proves they know nothing about that if they think that puts your mind at ease.
They performed the repairs, and I told them not to wash the car so they won't strip my wax or scratch the clearcoat further. Unfortunately their "Full Circle Inspection" that reads "...a visual inspection of basic vehicle...fluids...etc" I took to mean the "visual" part literally. They actually filled my washer fluid tank that I had painstakingly emptied with a turkey baster to save weight. So I will have to shop around and locate another turkey baster, in order to empty to reservoir again. And I suspect that they might have topped off my engine oil, of course using an oil that is non-compatible with what I put in there!
Compounding the mix, they did not put the MSP16 campaign stickers underneath the hood nor the blue campaign label. They probably are not required to follow the TSB documents word-for-word and they figure it doesn't matter since my vehicle maintenance history is all saved into their computer system anyway. They have some other manual that they follow to a bare minimum I'm sure, just enough to cover their asses.
It's bad enough to drive a Mazda CX7 - "What being in Hell feels like", worse to arrive in a CX7 to find your rx8 in a condition requiring more work still.
Tell them to do only those items that you want, and if they automatically add some "Full Circle Inspection" for free have them strike it off the list. And tell them to just leave it alone! They are trained to say, "Well, we do hand washes" which proves they know nothing about that if they think that puts your mind at ease.
Last edited by User24; 04-12-2008 at 01:24 AM.
04-12-2008, 05:52 AM
#44
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Be careful! I had MSP16 done today alongside the condensation in rear light that I've been too busy to do for 6 months.
They performed the repairs, and I told them not to wash the car so they won't strip my wax or scratch the clearcoat further. Unfortunately their "Full Circle Inspection" that reads "...a visual inspection of basic vehicle...fluids...etc" I took to mean the "visual" part literally. They actually filled my washer fluid tank that I had painstakingly emptied with a turkey baster to save weight. So I will have to shop around and locate another turkey baster, in order to empty to reservoir again. And I suspect that they might have topped off my engine oil, of course using an oil that is non-compatible with what I put in there!
Compounding the mix, they did not put the MSP16 campaign stickers underneath the hood nor the blue campaign label. They probably are not required to follow the TSB documents word-for-word and they figure it doesn't matter since my vehicle maintenance history is all saved into their computer system anyway. They have some other manual that they follow to a bare minimum I'm sure, just enough to cover their asses.
It's bad enough to drive a Mazda CX7 - "What being in Hell feels like", worse to arrive in a CX7 to find your rx8 in a condition requiring more work still.
Tell them to do only those items that you want, and if they automatically add some "Full Circle Inspection" for free have them strike it off the list. And tell them to just leave it alone! They are trained to say, "Well, we do hand washes" which proves they know nothing about that if they think that puts your mind at ease.
They performed the repairs, and I told them not to wash the car so they won't strip my wax or scratch the clearcoat further. Unfortunately their "Full Circle Inspection" that reads "...a visual inspection of basic vehicle...fluids...etc" I took to mean the "visual" part literally. They actually filled my washer fluid tank that I had painstakingly emptied with a turkey baster to save weight. So I will have to shop around and locate another turkey baster, in order to empty to reservoir again. And I suspect that they might have topped off my engine oil, of course using an oil that is non-compatible with what I put in there!
Compounding the mix, they did not put the MSP16 campaign stickers underneath the hood nor the blue campaign label. They probably are not required to follow the TSB documents word-for-word and they figure it doesn't matter since my vehicle maintenance history is all saved into their computer system anyway. They have some other manual that they follow to a bare minimum I'm sure, just enough to cover their asses.
It's bad enough to drive a Mazda CX7 - "What being in Hell feels like", worse to arrive in a CX7 to find your rx8 in a condition requiring more work still.
Tell them to do only those items that you want, and if they automatically add some "Full Circle Inspection" for free have them strike it off the list. And tell them to just leave it alone! They are trained to say, "Well, we do hand washes" which proves they know nothing about that if they think that puts your mind at ease.
04-12-2008, 07:23 AM
#45
you're kidding, right? You realize that's only about 8 pounds?
04-12-2008, 09:28 PM
#46
Certified Mazda Tech
Alright let me try to get back to everyone:
robrecht: there's no way to determine a loss of power, just tell them you can definitely feel it, its not something you can go test drive and determine, so youll be fine.
Julie: depending on your mileage that could be a couple things. Although the description is somewhat vague I'd suspect your starter maybe be going bad or you may have a weak ignition (possibly due to coils). The only way to really figure youre probably would be a hands-on inspection. Also check your fluid levels, a low oil level actually can lead to longer starts.
CTrx8: The ecu reflash should be free no matter what. The Decarbonization should be on your extended powertrain warranty, I'm not 100% sure as I dont deal with the price side of things much.
Kel RX8: let me apologize for your situation with them. If you werent able to get in on this saturday just stop by next saturday I'll be working and I'll assure that you get in and hav the work done to your car. I have a feeling since there were no dedicated rx8 techs there that saturday that they were trying to get you to wait until one of us were there. Sorry they went around it in a horrible manner tho, the recepitonists are told we only do oil changes and services on saturdays but if you just walkin we will normally take you right away. I apologize on there behalf. Also do you have the names of any of the people you dealt with? i will make a note of bringing it to our managers attention.
User24: Seems youre just in a dealer hunt, in my opinion. First why ae you emptying your washer fluid with a turkey baster? why not either spray it all out or unbolt the tank, i think its two 10mm nuts, and empty it out but flipping it upside down plenty of ways to do it in like 5 seconds, no need for a turkey baster. As for topping off your oil, if they didnt top off your oil ad you blew your motor after visiting them youd have a logical complaint against them, they need to protect themselves. If you really dont want any additional free services expressly tell them to not touch any fluids, im sure the tech will enjoy not having to look at any of your fluid levels, not like its fun topping off fluids for free when we could be making time fixing real problems.
I understand you probably care a lot for your car but it also seems you knew ahead to ask for them not to touch anything yet you decided not to say it. As for the comment about the cx7...i agree im not a fan, especially since we have been replacing the turbos on them at a ridiculous rate. the only car that motor can handle is the speed3, the speed6 and cx7 are too big for that motor/turbo and stress it to the point of breaking constanty, and its not a fun/quick swap except on the 2wd cx7s which arent too common in my area.
hope i didnt miss anyone, if i did PM me or repost here, thanks, glad to be of service to you guys.
kevin.
robrecht: there's no way to determine a loss of power, just tell them you can definitely feel it, its not something you can go test drive and determine, so youll be fine.
Julie: depending on your mileage that could be a couple things. Although the description is somewhat vague I'd suspect your starter maybe be going bad or you may have a weak ignition (possibly due to coils). The only way to really figure youre probably would be a hands-on inspection. Also check your fluid levels, a low oil level actually can lead to longer starts.
CTrx8: The ecu reflash should be free no matter what. The Decarbonization should be on your extended powertrain warranty, I'm not 100% sure as I dont deal with the price side of things much.
Kel RX8: let me apologize for your situation with them. If you werent able to get in on this saturday just stop by next saturday I'll be working and I'll assure that you get in and hav the work done to your car. I have a feeling since there were no dedicated rx8 techs there that saturday that they were trying to get you to wait until one of us were there. Sorry they went around it in a horrible manner tho, the recepitonists are told we only do oil changes and services on saturdays but if you just walkin we will normally take you right away. I apologize on there behalf. Also do you have the names of any of the people you dealt with? i will make a note of bringing it to our managers attention.
User24: Seems youre just in a dealer hunt, in my opinion. First why ae you emptying your washer fluid with a turkey baster? why not either spray it all out or unbolt the tank, i think its two 10mm nuts, and empty it out but flipping it upside down plenty of ways to do it in like 5 seconds, no need for a turkey baster. As for topping off your oil, if they didnt top off your oil ad you blew your motor after visiting them youd have a logical complaint against them, they need to protect themselves. If you really dont want any additional free services expressly tell them to not touch any fluids, im sure the tech will enjoy not having to look at any of your fluid levels, not like its fun topping off fluids for free when we could be making time fixing real problems.
I understand you probably care a lot for your car but it also seems you knew ahead to ask for them not to touch anything yet you decided not to say it. As for the comment about the cx7...i agree im not a fan, especially since we have been replacing the turbos on them at a ridiculous rate. the only car that motor can handle is the speed3, the speed6 and cx7 are too big for that motor/turbo and stress it to the point of breaking constanty, and its not a fun/quick swap except on the 2wd cx7s which arent too common in my area.
hope i didnt miss anyone, if i did PM me or repost here, thanks, glad to be of service to you guys.
kevin.
Last edited by teknics; 04-12-2008 at 09:30 PM.
04-12-2008, 09:36 PM
#47
Registered
Thanks, Kevin. Really helpful. Just so you know, my local dealer (Flemington, NJ) interprets the recall flash/decarbon TSB to say that they do the flash (of course) and then only the TSB if the flash doesn't resolve the customer complaint of loss of power. Sounds like I'd need to make at least two trips. Bit of a pain, but that's the way they are I guess.
04-12-2008, 09:39 PM
#48
Certified Mazda Tech
Thanks, Kevin. Really helpful. Just so you know, my local dealer (Flemington, NJ) interprets the recall flash/decarbon TSB to say that they do the flash (of course) and then only the TSB if the flash doesn't resolve the customer complaint of loss of power. Sounds like I'd need to make at least two trips. Bit of a pain, but that's the way they are I guess.
kevin.
04-12-2008, 10:02 PM
#49
Registered
Thanks again, just googled to see how far Wayne is from Flemington. It's so nice to talk to a true rotorhead mechanic. There's a great rotorhead parts guy in Harrisburg, PA, no bs just straight talk and loves our rotaries (also has a 7).
04-12-2008, 10:19 PM
#50
if your not 1st your last
thanks kevin are you sure you dont work in the customer service dept ? LoL
I dont want to get anyone in trouble but thankyou.
I was though a little upset when jeff my buddy was gettting his car done today for the same things I asked for.anyway thats the past.
so How do I go about getting my car done I prefer to have you work on my vehicle. and I have one quick question maybe you can answer. I need a alignment and have 20's is that a problem and any chance of getting a negative 1 on my rears.
thank you for your help I really appreciate it.
I dont want to get anyone in trouble but thankyou.
I was though a little upset when jeff my buddy was gettting his car done today for the same things I asked for.anyway thats the past.
so How do I go about getting my car done I prefer to have you work on my vehicle. and I have one quick question maybe you can answer. I need a alignment and have 20's is that a problem and any chance of getting a negative 1 on my rears.
thank you for your help I really appreciate it.
