8 years, 100,000 mi extended warranty.
I'm getting a REMAN 'new' engine as we speak. 1 day before they found the engine had to be replaced, they replaced coils, spark plugs, did a throttle body clean out etc and charged me $900.
Shouldn't I get that back since they did it on a dead engine? What do you guys think?
I asked the dealership and they were like, no no that was stuff that had to be done. I drove 10 miles with the new stuff.
Shouldn't I get that back since they did it on a dead engine? What do you guys think?
I asked the dealership and they were like, no no that was stuff that had to be done. I drove 10 miles with the new stuff.
Good luck with that...my dealer stuffed me with about $700 worth of parts/labor the Tech Line had them change out/pull out / put back in... "to see if that was the problem" basically, before the Tech Line ran out of options / things to charge me for and were forced to accept the fact the engine was bricked.
I told them that on the way in the door, but it took then 3 weeks and all that time/ $$ for them to reach the same conclusion and even START the engine swap ordering. The regional rep told them "no warranty" on that stuff even though it was the Tech Line that told the dealer to do it. Load of BS to get $$ out of me in trade for the engine....or it kinda seemed like that...THEY were the ones that couldn't tell a hole in the ground from a blown engine.....but what do I know...
I told them that on the way in the door, but it took then 3 weeks and all that time/ $$ for them to reach the same conclusion and even START the engine swap ordering. The regional rep told them "no warranty" on that stuff even though it was the Tech Line that told the dealer to do it. Load of BS to get $$ out of me in trade for the engine....or it kinda seemed like that...THEY were the ones that couldn't tell a hole in the ground from a blown engine.....but what do I know...
Last edited by Spin9k; Jan 30, 2009 at 07:29 PM.
I'm getting ready to test the warranty extension. I started the car up two days ago and the check engine symbol illuminated, I have only driven my 2004 about six times since 27 Aug 2008. It sat for three weeks before I drove it again. I only drive it in rain or other bad weather, when I park the Challenger in the Garage. I do how ever start it every week and let it warm up. I don't know about the rest of you folks, but I have had nothing but problems with mine. Engine, Trans, and clutch all replaced within 68K miles. I'm also on my third set of visors as well. I also still have the moisture in the tail lights as well. The only good thing is the sharing of info with this forum, because there is only one dealer here now so they pretty much do as they please with the customers. Similar to the gentleman that had $900 work done when they know there may be another problem or cause. I got so sick of dealing with the dealership, I bought a new car last summer.
For anyone looking for the 8 year / 100k miles warranty document: It's posted on the Racing Beat web site's RX8 page towards the bottom or if you missed it like me, the direct link for the PDF.
Last edited by rx8cited; Feb 14, 2009 at 05:49 PM. Reason: Added URL for page containing PDF.
I'm getting a REMAN 'new' engine as we speak. 1 day before they found the engine had to be replaced, they replaced coils, spark plugs, did a throttle body clean out etc and charged me $900.
Shouldn't I get that back since they did it on a dead engine? What do you guys think?
I asked the dealership and they were like, no no that was stuff that had to be done. I drove 10 miles with the new stuff.
Shouldn't I get that back since they did it on a dead engine? What do you guys think?
I asked the dealership and they were like, no no that was stuff that had to be done. I drove 10 miles with the new stuff.
That all being said they should be putting the new coils, plugs, and wires that you just bought on your new engine. They should not be charging you again for that.
So i took in my car to mazda the other day because my dad flooded my engine and they did a compression check. They found low compression and they were asking to see if i had the receipts to when the oil change was done. Well i recently bought the rx8 from someone else and they dont have those receipts. The dealership said they would talk to mazda to see if i can still get the warranty. What do you guys think? should i not get the warranty on the engine just because i dont have the oil change receipts?
For anyone looking for the 8 year / 100k miles warranty document: It's posted on the Racing Beat web site's RX8 page towards the bottom or if you missed it like me, the direct link for the PDF.
Lack of maintence records is grounds for voiding warranty. If you can't prove the car was properly maintained Mazda has every right to tell you to screw.
A good dealership may work with/for you, but Mazda doesn't really want to shell out any more $$$ than they have to, so I'd be surprised if it was covered.
Sorry for the bad news.
A good dealership may work with/for you, but Mazda doesn't really want to shell out any more $$$ than they have to, so I'd be surprised if it was covered.
Sorry for the bad news.
Lack of maintence records is grounds for voiding warranty. If you can't prove the car was properly maintained Mazda has every right to tell you to screw.
A good dealership may work with/for you, but Mazda doesn't really want to shell out any more $$$ than they have to, so I'd be surprised if it was covered.
Sorry for the bad news.
A good dealership may work with/for you, but Mazda doesn't really want to shell out any more $$$ than they have to, so I'd be surprised if it was covered.
Sorry for the bad news.
^ As long as you have reciepts for everything you're fine, whether it's for the oil/filters or from a shop that takes care of it for you. IDK if you'd have a problem w/o receipts. But look at it from Mazda's perspective: anyone can log in and say they've done xxxx maintenance/oil change/etc., but is that any better than just saying "I know I did that"?
There has to be a paper trail. CYA, basically. Again, it usually depends on the dealership, but that can't really make anyone feel warm & fuzzy inside.
There has to be a paper trail. CYA, basically. Again, it usually depends on the dealership, but that can't really make anyone feel warm & fuzzy inside.
I don't have all of my receipts to back up my records but I still have the old oil filters for some unknown but no doubt bizarre reason. If the occasion ever arises, I'll supplement the paper records I do have with those. I'm sure some Mazda regional manager would love to have a bunch of used oil filters dumped on his desk. He can have the oil sent out to be analyzed too!
Update on my problem, mazda told the dealer that they would talk with the regional office and see what they say. still waiting on the response from the dealership and see what they say.
^^^i don't know personally, but i totally disagree w/ that. like he was saying, what if someone did all the work themselves? you really think a dealer could subpoena you for all the receitps of each quart of oil you've ever purchased w/in 8 years?? even so, even if you did have those receipts, they would just argue that you did it incorrectly or didn't do it at all and just poured the oil down the drain...that just opens a bag of worms w/ no apparent end in sight.
i think the rule of thumb is that they can only require you to prove maint. IF they can tell a certain problem CAUSED the failure. ie if they can visibly tell that you obviously haven't changed the oil in 10,000 miles and that is CLEARLY what caused the issue...then they would ask you for a log/receipt; if you can't provide it, i imagine they won't honor the warranty.
but come on, no way in hell they can actually REQUIRE you to show logs...they certainly might TRY to do that and hope the average person will wimper away, but no way that would really hold any water, especially not in court, and i suspect any dealer would eventually cave on that, again unless they could tell for a fact that your lack of maint. or misuse was a direct cause for the failure................
i think the rule of thumb is that they can only require you to prove maint. IF they can tell a certain problem CAUSED the failure. ie if they can visibly tell that you obviously haven't changed the oil in 10,000 miles and that is CLEARLY what caused the issue...then they would ask you for a log/receipt; if you can't provide it, i imagine they won't honor the warranty.
but come on, no way in hell they can actually REQUIRE you to show logs...they certainly might TRY to do that and hope the average person will wimper away, but no way that would really hold any water, especially not in court, and i suspect any dealer would eventually cave on that, again unless they could tell for a fact that your lack of maint. or misuse was a direct cause for the failure................
Last edited by 2tone; Mar 6, 2009 at 04:07 PM.
^^^i don't know personally, but i totally disagree w/ that. like he was saying, what if someone did all the work themselves? you really think a dealer could subpoena you for all the receitps of each quart of oil you've ever purchased w/in 8 years?? even so, even if you did have those receipts, they would just argue that you did it incorrectly or didn't do it at all and just poured the oil down the drain...that just opens a bag of worms w/ no apparent end in sight.
i think the rule of thumb is that they can only require you to prove maint. IF they can tell a certain problem CAUSED the failure. ie if they can visibly tell that you obviously haven't changed the oil in 10,000 miles and that is CLEARLY what caused the issue...then they would ask you for a log/receipt; if you can't provide it, i imagine they won't honor the warranty.
but come on, no way in hell they can actually REQUIRE you to show logs...they certainly might TRY to do that and hope the average person will wimper away, but no way that would really hold any water, especially not in court, and i suspect any dealer would eventually cave on that, again unless they could tell for a fact that your lack of maint. or misuse was a direct cause for the failure................
i think the rule of thumb is that they can only require you to prove maint. IF they can tell a certain problem CAUSED the failure. ie if they can visibly tell that you obviously haven't changed the oil in 10,000 miles and that is CLEARLY what caused the issue...then they would ask you for a log/receipt; if you can't provide it, i imagine they won't honor the warranty.
but come on, no way in hell they can actually REQUIRE you to show logs...they certainly might TRY to do that and hope the average person will wimper away, but no way that would really hold any water, especially not in court, and i suspect any dealer would eventually cave on that, again unless they could tell for a fact that your lack of maint. or misuse was a direct cause for the failure................
^ i hope it works out for you. i can def see a dealership TRYING that method to get people to settle, but i really think they'd back down eventually. if not, try a new dealer. there's just no way that would hold up in court (if it ever got that far) unless it was a GLARING issue, like i said. if they still give you ****, i'd go drain the oil immediately and preserve it and turn this into an rx8 episode of csi to analyze the molecules and estimate how old it is......see, it's just to farfetched to go that route...ESPECIALLY when there is a known, documented issue w/ this engine, for some at least.
i went through a change of engine; my dealer was cool though. made me pay for the testing upfront b/c i was out of warranty, but then once mazda na decided to replace it, they waived the testing fee.
i went through a change of engine; my dealer was cool though. made me pay for the testing upfront b/c i was out of warranty, but then once mazda na decided to replace it, they waived the testing fee.
Heres an update on on my issue. The dealer called me today and told me mazda is going through with the new engine. YAY! the only thing they told me i had to pay is for the radiator, hoses, and belts. Which he estamated it to be $1,010. I dont mind paying that much to get a 6k engine brand new. The dealership was nice enough to fight for me to get the new engine.
Heres an update on on my issue. The dealer called me today and told me mazda is going through with the new engine. YAY! the only thing they told me i had to pay is for the radiator, hoses, and belts. Which he estamated it to be $1,010. I dont mind paying that much to get a 6k engine brand new. The dealership was nice enough to fight for me to get the new engine.
Bottom Line: Radiator is a lifetime part.


