Notices
Good Guy/Bad Guy Talk about your buying & selling experiences with other individuals.

Race Roots coming clean....

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 04-23-2010, 01:01 PM
  #76  
Registered
iTrader: (2)
 
HiFlite999's Avatar
 
Join Date: Jun 2009
Location: MI
Posts: 2,254
Likes: 0
Received 4 Likes on 4 Posts
To reword a pop song slightly "All I want is to have a little fun until the sun comes up on (Woodward Avenue)". I did not get an 8 because I needed a car, I got it thinking I'd have some fun. The caution for vendors is that while one may 'win' or 'lose', the result may be that instead of using the 'winner', the customer goes to the marina and buys a boat instead.

I think *every* vendor here needs to sign on to a pledge not to cash the (paypal) check unless the product ships on the same or next day. Most large online businesses do it this way. The practice of take-the-money-today and ship it whenever the moon is in proper phase, creates a lot of problems.
Old 04-23-2010, 01:04 PM
  #77  
The Professor
 
staticlag's Avatar
 
Join Date: Aug 2004
Location: Omaha, NE
Posts: 3,479
Likes: 0
Received 6 Likes on 5 Posts
its actually a FTC regulation that mail-order products must ship within a certain time or they can go under FTC investigation (90 days, with the option to cancel every 30 days)

https://www.ftccomplaintassistant.gov/
Old 04-23-2010, 01:13 PM
  #78  
Administrator
 
zoom44's Avatar
 
Join Date: Jul 2002
Location: portland oregon
Posts: 21,958
Received 115 Likes on 88 Posts
Originally Posted by Jedi54
Tubing: if I hired Bernie Madoff to work for me, would you do business with my financial firm because he never cheated YOU?
Actually the thing to ponder is - If you asked person A if something was was true and they told you it was but then you learned that it was false and that person A lied to you for his own benefit would you do business with person A again? Would you recommend that others do business with that person.

-cause if you had Bernie Madoff working for you and you said- "Hey Bernie Madoff is going to work on this for you , is that a problem" Then the customer gets a chance to decide. Bernie gets a chance to show that he can still do good and proper work and maybe even polish off some of the tarnish.
Old 04-23-2010, 01:16 PM
  #79  
What mawd bug?
iTrader: (3)
 
tubingchamp's Avatar
 
Join Date: Aug 2007
Location: Surrey, B.C., Canada
Posts: 1,515
Likes: 0
Received 1 Like on 1 Post
Originally Posted by Jedi54
Tubing: if I hired Bernie Madoff to work for me, would you do business with my financial firm because he never cheated YOU?

You don't have to answer, just ponder that.

Also, wasn't Fluid going to be the exclusive distributor for Hymee's SC. How'd that work out?
Nevermind, that's a topic for a different discussion.


Maybe if I know who that Bernie dude was?

I'm too young to know who that is or what he did really :D

PM will be sent about the Hymee thing.
Old 04-23-2010, 01:17 PM
  #80  
What mawd bug?
iTrader: (3)
 
tubingchamp's Avatar
 
Join Date: Aug 2007
Location: Surrey, B.C., Canada
Posts: 1,515
Likes: 0
Received 1 Like on 1 Post
Originally Posted by zoom44
Actually the thing to ponder is - If you asked person A if something was was true and they told you it was but then you learned that it was false and that person A lied to you for his own benefit would you do business with person A again? Would you recommend that others do business with that person.

It's freaking terrible salesmanship to do so, but it's done all the time.

I get lied to constantly at work in sales, but it's something you need to cope with.

Not everyones hands are clean, and the best way to find out is through personal experience.

Just wanted to put my word in with Brice because he's been good to me.
Old 04-23-2010, 01:24 PM
  #81  
<3's Bunnies
iTrader: (3)
 
adamwzl's Avatar
 
Join Date: Apr 2009
Location: Murdaland
Posts: 1,690
Likes: 0
Received 0 Likes on 0 Posts
Unfortunately I was not here a few years back to have witnessed first hand the upset Mazsport created within the community. But I am here now and currently witnessing this magnatude of a problem Brice has brought upon all of us in this small community. It's shady, deceitful, and above all hurtful.

The main thing that I find upsetting is that, since we are such a small community and only having a few selected vendors willing to supply for us. That one of our "trusted" vendors would do such a thing inorder to capitalize in profits is pathedic. I mean honestly there is not enough money to be made here to become a billionare. You have to enjoy the community and the car itself inorder to be able to do that job. Which is personally why I trust the vendors here for anything I might need for my car.

I wish the best for Brice in a personal matter. I believe everyone deserves a second chance. If he actually wants to be apart of this community as a vendor he will need to take a look at his current business model and erase it. Honestly and loyalty will be the only way to earn respect. Currently right now he has lost that respect to an Ant farm.

I honestly hope one day he can return that respect that I once had.
Old 04-23-2010, 01:43 PM
  #82  
Former Sponsor
Thread Starter
iTrader: (64)
 
Race Roots's Avatar
 
Join Date: Sep 2008
Location: Florida
Posts: 2,364
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by adamwzl
Unfortunately I was not here a few years back to have witnessed first hand the upset Mazsport created within the community. But I am here now and currently witnessing this magnatude of a problem Brice has brought upon all of us in this small community. It's shady, deceitful, and above all hurtful.

The main thing that I find upsetting is that, since we are such a small community and only having a few selected vendors willing to supply for us. That one of our "trusted" vendors would do such a thing inorder to capitalize in profits is pathedic. I mean honestly there is not enough money to be made here to become a billionare. You have to enjoy the community and the car itself inorder to be able to do that job. Which is personally why I trust the vendors here for anything I might need for my car.

I wish the best for Brice in a personal matter. I believe everyone deserves a second chance. If he actually wants to be apart of this community as a vendor he will need to take a look at his current business model and erase it. Honestly and loyalty will be the only way to earn respect. Currently right now he has lost that respect to an Ant farm.

I honestly hope one day he can return that respect that I once had.
Be it said I agree with you. Probably about a month or so when issues started to get out of control on the mazdaspeed forum and saw no aid from who I was working with I made it a personal commitment to move on from that business relationship all together.

The RX-8 club has always been there for me and has been a true love I will continue to stay even though I know my image is tarnished. I know I am risking everything by sticking around but its just me. I am not going to go down like that.

People will always remember and some will never buy from me again this is the consequence of what I have done with my business model.

I already have a new business model outlined and should work out for the benefit of everyone. I have always had the dream but getting caught up with the wrong people and not making the right decisions has slowed it.

I am pressing on and will continue to support the forums.
Old 04-23-2010, 01:49 PM
  #83  
Registered
iTrader: (1)
 
elysium19's Avatar
 
Join Date: May 2005
Location: Long Island, NY.
Posts: 1,410
Likes: 0
Received 1 Like on 1 Post
1) "It became a game for me to hide "easter eggs" in the calibration guidelines to see which ones would be lifted word-for-word. Just think "dwell" and you'll understand where I am coming from." Wow, makes sense now....that is ******* brilliant and amusing!

2) Link to the mazdaspeed forums that have been referenced?

3) People are STILL confusing these two things!!! :
PRO: "friendly service and "fast shipping".
CON: collaborating with a known thief (just read Stick's 20B thread, jesus...), knowingly selling stolen property, lying to this community about the source of parts, taking orders and money with no proper actions/refunds/etc if he can't get the part sent out in a reasonable time. As MM stated, brice and scott were parts of the same operation, if these efforts to 'come clean' now represent a break from that, it's quite a change, and we know it's only because it's expedient and not because he thinks it's the right thing to do.

As far as the road to "setting this right" -
a) offer what information you know about Scott to the police, and document that to everyone here
b) take responsibility to the police about any illegal activities you have done via your collaboration with mazsport.
c) serve any legal penalties (fines, jail, community service, whatever they may be) that are due to you
d) apologize again profusely
e) maybe, just maybe, they will let you continue to be a vendor here. Doesn't mean people will trust you, but they might let you still try to (re)sell things.
Old 04-23-2010, 01:50 PM
  #84  
Phone Booth'd
iTrader: (4)
 
fuztupnz's Avatar
 
Join Date: May 2009
Location: Cincinnasty
Posts: 2,441
Likes: 0
Received 1 Like on 1 Post
All i've bought from you was a dual res midpipe, and that is the last thing at this point. Had it not been brought up that you were coached on the appology, I might consider buying from you again in the future. I wish you luck in rebuilding a customer base, but I won't be part of it. Losing a vendor from the site sucks, but there is no room from the shady business that you run.
Old 04-23-2010, 01:52 PM
  #85  
What mawd bug?
iTrader: (3)
 
tubingchamp's Avatar
 
Join Date: Aug 2007
Location: Surrey, B.C., Canada
Posts: 1,515
Likes: 0
Received 1 Like on 1 Post
Originally Posted by Charles R. Hill
Apparently, TC, you are willing to accept this. To the extent that our tiny, dysfunctional, family have control/influence over our society of the RX8Club, many of the rest of us are not willing.

What does "undercutting deliveries" mean? I am not familiar with that phrase.
Undercutting a delivery would be promising a delivery of something earlier than is realistic to make the customer happy, and more likely to purchase the item expecting it soon.

If it's not a stock item, it's bad business to estimate a delivery without going to a supplier first.
Old 04-23-2010, 02:01 PM
  #86  
3-wheeler
 
Flashwing's Avatar
 
Join Date: Dec 2005
Location: Phoenix
Posts: 2,734
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by tubingchamp

He didn't personally do anything wrong to us, he did not scam any of us.
First, I want to say thanks for the lattitude that has been shown in this thread. It's never fun or pretty to air dirty laundry but I certainly hope that as a community when we're done here we are better for it.

I want to highlight tubingchamps comments above for all to see as an example of the utter denial that still seems to be occurring here and why Brice's activities have been able to occur as long as they have. Like Jedi, I've been around this forum for a long time and had the privilege of doing so as a member of this community.

TC, you are 100% wrong in that "he did not scam any of us." Wrong, utterly wrong. Brice has managed to inflict damage to every single member of the RX8club.com community by his actions AND his inactions. Every aspect that Charles Hill mentioned regarding product copies, lying and manipulation, taint the ability for people to make good product decisions and get clear information. Simply because YOU believe you were not taken advantage of doesn't mean it didn't happen and certainly does not excuse what has taken place.

I applaud Brice's attempt to get in front of this train but I agree with MazdaManiac that the tone is cynical and clearly every defensive action Brice has taken was done so only because he was backed into the corner.

I could go on for pages about each and every negative situation that has crossed my eyes in regards to Fluidmotorsports and Raceroots. Nothing that has been revealed in this thread is a surprise to myself or anyone else that has been paying attention.

The shear amount of deception that has occurred has forever tainted the vendor/owner relationship in this community. Even the effects of Mazsport are STILL being felt as some people still show suspicion under certain circumstances. To say that the community has not been scammed is to ignore the elephant in the room which is that some people are honestly scared they are going to get ripped off. Ask anyone in the European market about their opinions of American vendors in the past.

You all ready for the truth? The truth is that people like Tubing Champ, Top Gear or anyone else that was too narrow sighted to see the character flaws at work here are just as much to blame as Brice himself. It's because of their purchases and continued business with Race Roots that this kind of behavior was allowed to carry on as long as it has. It's time that Brice and those who have kept him in business over the years man up and accept responsibility for everything that has transpired. Simply passing the blame or playing the victim isn't going to cut it here. Neither is saying "I said I was sorry, can I go now?"

Originally Posted by tubingchamp;
It's freaking terrible salesmanship to do so, but it's done all the time.

I get lied to constantly at work in sales, but it's something you need to cope with.
You might be accepting of these practices but the rest of us are not.

I honestly hope that people realize now that character matters. I believe in the end the moderators and site admins will do what is best for the RX8 community.
Old 04-23-2010, 02:03 PM
  #87  
What mawd bug?
iTrader: (3)
 
tubingchamp's Avatar
 
Join Date: Aug 2007
Location: Surrey, B.C., Canada
Posts: 1,515
Likes: 0
Received 1 Like on 1 Post
Points taken from both MM and Flashwong though about not scamming "Us" I'll edit that.

True that he just didn't scam me. My bad.
Old 04-23-2010, 02:09 PM
  #88  
Banned
iTrader: (3)
 
MazdaManiac's Avatar
 
Join Date: Oct 2003
Location: Under my car
Posts: 16,386
Likes: 0
Received 24 Likes on 21 Posts
Originally Posted by elysium19
2) Link to the mazdaspeed forums that have been referenced?
I'm currently sitting out a 7-day ban over there for trying to set some people straight on the whole RR/Cobb thing, so I can't log on and get you a link.
Maybe someone else can do it in the interim.
Old 04-23-2010, 02:17 PM
  #89  
Registered User
 
SoyBean's Avatar
 
Join Date: Apr 2010
Posts: 2
Likes: 0
Received 0 Likes on 0 Posts
Thumbs up

Originally Posted by Race Roots
Be it said I agree with you. Probably about a month or so when issues started to get out of control on the mazdaspeed forum and saw no aid from who I was working with I made it a personal commitment to move on from that business relationship all together.

The RX-8 club has always been there for me and has been a true love I will continue to stay even though I know my image is tarnished. I know I am risking everything by sticking around but its just me. I am not going to go down like that.

People will always remember and some will never buy from me again this is the consequence of what I have done with my business model.

I already have a new business model outlined and should work out for the benefit of everyone. I have always had the dream but getting caught up with the wrong people and not making the right decisions has slowed it.

I am pressing on and will continue to support the forums.
So if we hadn't burned you by stalking/harassing you, you would have not come clean with the RX8 community? Did you expect to have your reputation intact after what you put them through?

Now before the fanbois get upset, understand that this outstanding vendor took $6K for 400whp Big Turbo kits and hid from customers when he didn't make the December 2009 deadline. Later he said he quit on trying to develop a "fueling solution", thus making the Big Turbo kit NOT a complete kit. He ignored people for MONTHS to avoid handing out refunds... For 6 grand, you'd stalk a person too...

Last edited by SoyBean; 04-23-2010 at 02:22 PM.
Old 04-23-2010, 02:22 PM
  #90  
What mawd bug?
iTrader: (3)
 
tubingchamp's Avatar
 
Join Date: Aug 2007
Location: Surrey, B.C., Canada
Posts: 1,515
Likes: 0
Received 1 Like on 1 Post
Originally Posted by Charles R. Hill
Ah, thx. I am thankful BHR has a totally badass wholesaler for non-BHR stuff because we cannot take credit for the quick delivery they provide us on drop-shipped items.


I just think that most of the deliveries I've been given (BTW, that meth kit came like a bat out of hell) on this website from different vendors are always insanely quick.

When we place a P/O with our suppliers at work, some take 80+ weeks to get a shipment in here.. And this is bread and butter **** that they have made millions of..

When it came to custom parts provided by RaceRoots, I wasn't sweating a delivery taking a few months.

This 16month S/C isn't too painful either

I may just be too easy to please.
Old 04-23-2010, 02:26 PM
  #91  
RX8. Yeah, I get it.
iTrader: (1)
 
RX8pwnage's Avatar
 
Join Date: May 2009
Location: West Lafayette, IN
Posts: 454
Likes: 0
Received 0 Likes on 0 Posts
From a neutral point of view:

I love BHR, they make great products and Ive also purchased some myself. CRH has offered me great advice thru PMs, and great customer service.

Brice has given me great service on items with fast shipping and awesome prices. He's made a mistake that he will have to live with and learn from.

And after 4 pages of reading this thread...the general, overall picture I see is a lynch fest against brice. If the point of this thread is to decide if brice stays of goes....Im not sure if every employee of a competing vendor posting is how you decide the outcome. Every person associated with BHR is typing everything they can to get brice outta here...except CRH who seems to be trying to keep it as professional as possible.

I dont mean to offend or make anybody upset, its just my outlook...Im just a guy who comes here to read forums, get help, post some pics and buy parts when I need 'em.
Old 04-23-2010, 02:27 PM
  #92  
What mawd bug?
iTrader: (3)
 
tubingchamp's Avatar
 
Join Date: Aug 2007
Location: Surrey, B.C., Canada
Posts: 1,515
Likes: 0
Received 1 Like on 1 Post
Originally Posted by SoyBean
So if we hadn't burned you by stalking/harassing you, you would have not come clean with the RX8 community? Did you expect to have your reputation intact after what you put them through?

Now before the fanbois get upset, understand that this outstanding vendor took $6K for 400whp Big Turbo kits and hid from customers when he didn't make the December 2009 deadline. Later he said he quit on trying to develop a "fueling solution", thus making the Big Turbo kit NOT a complete kit. He ignored people for MONTHS to avoid handing out refunds... For 6 grand, you'd stalk a person too...

Sounds like a damn terrible situation.

That's the thing about my fanboiism though, I don't hear about stuff from other forums..

Very sorry to hear and hope it all works out for you guys.
Old 04-23-2010, 02:31 PM
  #93  
Administrator
iTrader: (7)
 
Jedi54's Avatar
 
Join Date: Mar 2004
Location: The Dark Side
Posts: 22,399
Received 2,650 Likes on 1,898 Posts
RX8pwnage: I sincerely hope that post wasn't direct at me in any way as I have NO affiliation with BHR other then being a customer and having befriended them over the years.

I would be the first to tell CRH to go **** himself if he ever crossed me and did something unethical. He knows it and I'm sure most people here do as well.
One thing you guys should all know about me by now (After 6+ years) is that I simply call things as I see 'em.
Old 04-23-2010, 02:31 PM
  #94  
Administrator
 
zoom44's Avatar
 
Join Date: Jul 2002
Location: portland oregon
Posts: 21,958
Received 115 Likes on 88 Posts
hey soybean- i can respect that you want to get your story out but maybe you can just post a link and let people decide/see for themselves.

MM was right in calling allot of what was going on over there "e-thuggery" and I'd rather that not be repeated here. there's already too much dram here.
Old 04-23-2010, 02:32 PM
  #95  
Banned
iTrader: (3)
 
MazdaManiac's Avatar
 
Join Date: Oct 2003
Location: Under my car
Posts: 16,386
Likes: 0
Received 24 Likes on 21 Posts
I was just sent the links to the MS forums. I can't look at them because of my ban, so I don't know where they are in the narrative at the moment:

http://www.mazdaspeedforums.org/foru...er-fail-54678/

http://www.mazdaspeedforums.org/foru...erience-54519/
Old 04-23-2010, 02:42 PM
  #96  
went back to srsly broke
iTrader: (2)
 
JinDesu's Avatar
 
Join Date: Mar 2009
Location: Flushing, NY
Posts: 2,040
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by MazdaManiac
I'm currently sitting out a 7-day ban over there for trying to set some people straight on the whole RR/Cobb thing, so I can't log on and get you a link.
Maybe someone else can do it in the interim.
http://www.mazdaspeedforums.org/foru...perience-54519
http://www.mazdaspeedforums.org/foru...ner-fail-54678
http://www.mazdaspeedforums.org/foru...-request-50950

Those were the three threads that I read on MSF that were of significance to me. Admittedly, I find MSF a little quick-tempered for my tastes, but I could not ignore the subjects of those threads.
Old 04-23-2010, 02:42 PM
  #97  
Administrator
 
zoom44's Avatar
 
Join Date: Jul 2002
Location: portland oregon
Posts: 21,958
Received 115 Likes on 88 Posts
but Ray- Jorge can say it in like 4 languages- 'merican, spanglish, californian and bankerish
Old 04-23-2010, 02:51 PM
  #98  
Administrator
iTrader: (7)
 
Jedi54's Avatar
 
Join Date: Mar 2004
Location: The Dark Side
Posts: 22,399
Received 2,650 Likes on 1,898 Posts
I'm workin on learing some Ebonics y0 so U betta recognize playa.
wow, that hurt my head just typing that up.
Old 04-23-2010, 02:58 PM
  #99  
Former Sponsor
Thread Starter
iTrader: (64)
 
Race Roots's Avatar
 
Join Date: Sep 2008
Location: Florida
Posts: 2,364
Likes: 0
Received 0 Likes on 0 Posts
Originally Posted by SoyBean
So if we hadn't burned you by stalking/harassing you, you would have not come clean with the RX8 community? Did you expect to have your reputation intact after what you put them through?

Now before the fanbois get upset, understand that this outstanding vendor took $6K for 400whp Big Turbo kits and hid from customers when he didn't make the December 2009 deadline. Later he said he quit on trying to develop a "fueling solution", thus making the Big Turbo kit NOT a complete kit. He ignored people for MONTHS to avoid handing out refunds... For 6 grand, you'd stalk a person too...
Once again you are not one of the customers that have purchased from me, you don't talk or act like Gerry or Ryan.

Both I communicate with via email and have not ignored them for months so give up the charade.
Old 04-23-2010, 02:59 PM
  #100  
The Professor
 
staticlag's Avatar
 
Join Date: Aug 2004
Location: Omaha, NE
Posts: 3,479
Likes: 0
Received 6 Likes on 5 Posts
orz


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Race Roots coming clean....



All times are GMT -5. The time now is 04:00 AM.