04RX8man

Just to state the problem again almost 3 weeks ago my 8 started to make a rattling noise in the Tranny. So I had it towed an hour away to the closest mazda dealer. They decided to change 2nd 3rd 4th 6th and reverse. I figured by them automatically doing that they heard of the problem and knew what it was. Now 2 and 1/2 weeks later after parts get here and no loaner car they say they got it back together and its still is doing the same thing they don't know what is wrong with it. I told them what I thought it was, bearing retainer, and I don't think they even check that. i don't think that they know anything about cars!!!! Anyone else have any problems with mazda dealers seeming to not know what they know about mechanics????

nycgps

iTrader: (1)

wow, thats the news of the century.

RX927

iTrader: (1)

im surprised they didn't excuse that noise to be "normal for rotaries"

NoTears316

Stuff like that gets frustrating. I doubt I could have stayed calm.

04RX8man

Well I wasn't very calm I did call main headquarters MAZDA and they said they were gonna try to reimberse me for this month's payment some!! So that is one good thing about MAZDA but all i want is my car back and fixed IDK y they can't just put a new tranny in the thing. IDK soon hopefully

Icemark

Mazda (and most car) dealers typically don't have Mechanics.

They have Technicians.

Mechanic's work on cars...

Technicians just replace parts.

Clavius

Can't forget they have Hourly Tech's to!!! Ugh.. once you hear one of them worked on your car forget about it.

04RX8man

Yeah I know what you mean about the Technicians/Mechanics but MAZDA said they're "qualified" but I don't believe so I think I know what the prob is and they didn't even check that the first thing they did was change most of the gears. I'm calling tomorrow(Monday) and gonna tell them to check the bearing retainer out first thing! I'm just tired of not even having a loaner car! 3 weeks now and they still don't know what's wrong I think that is a just a bit ridiculous.

lone_wolf025

Ya know I used to think it was the opposite, but these days I'd tend to agree.

wcs

iTrader: (2)

LOL
dude I hate it when they say that. I've been told that twice, now I don't even bother with the dealer.

nycgps

iTrader: (1)

Im gonna use ur remarks for my signature.

Clavius

This can also be said
Technicians work on your car till your Warrenty is over.
Mechanics work on your car till you decided to get another one.

We've all talked about what is wrong with the Dealers and why no one goes to them after their warrenty's are over. Its just sad that they (the dealers) dont recongize this and correct it. The amount they charge for labor if they decided to have a high level of workmanship and competence they could be rolling in dough since most would pay for it knowing that the level of the work they will be recieving will be top notch. Till then many of us will just go to a performance shop pay a bit less in labor and get top notch work done.

tajabaho1

what are you talking about, mazda technicians are pwnage, give them a car, they can make it NOT WORK in less than 3seconds, can you do that?

CarAndDriver

I need to post.

Brettus

iTrader: (2)

+1

funspork

I am happy with my dealers crew. They fixed and even checked things to be on the safe side.

Raven0207

I will have to say The dealership that I bought my 8 from has a great and knowledgable staff on the RX-8's. But that might be because most of them are 8 owners. Any problem I have had (which is few) thay have helped me out in every way.