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Good service dept. in Sac?

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Old Jun 1, 2006 | 04:29 PM
  #1  
late8's Avatar
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late8
 
Joined: May 2006
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From: Sacramento CA
Good service dept. in Sac?

I searched the good guys/bad guys thread for a good service dept. in Sacramento but I came up with nothing. I've pm'd a few local members for advice but no response. I hope this isn't a sign that Sac. has NO good service dept. Can anybody help this n00b?

Thanks in advance.
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Old Jun 2, 2006 | 12:45 AM
  #2  
SecrtSqurl's Avatar
Jst wnt a relibl Turbo
 
Joined: Oct 2005
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From: Sacramento, CA
I go to Senator Mazda..... mostly because that is where I bought my car. Lately they have been good, and actually have some killer coupons on their web site... Parts at just 10% over cost, cheap oil changes... etc.... George is the guy I always talk to. The service manager is a dick, and you need to avoid him getting involved.
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Old Jun 2, 2006 | 01:39 AM
  #3  
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late8
 
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From: Sacramento CA
Thanks! I'll go talk to George. I bought my car in Antioch and it's too far for routine stuff. Senator Mazda is just down the street.
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Old Jun 2, 2006 | 08:34 AM
  #4  
brattesani's Avatar
broken swaybar king
 
Joined: Feb 2006
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From: Davis, ca
i need to get off my lazy butt and get over there to get all the recall work done on my car... ive just been too lazy.
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Old Jun 9, 2006 | 12:52 AM
  #5  
SecrtSqurl's Avatar
Jst wnt a relibl Turbo
 
Joined: Oct 2005
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From: Sacramento, CA
I recently purchased a painted front air dam from them. Nobody noticed that the paint was totally "splotchy" until the car was taken out into the sun for the first time. I was ashamed to have it on the car. I took it back to them (while still on the car) and showed them. After the buck was finally passed to the auto/body shop manager, they decided it looked like crap. They ordered me a new one, and will inspect it when it comes in. If ok, they'll call me to come pick it up. I am happy with that, but if I am allowed to leave with it, without returning the other first, so I can install it more convienietly, I might fall-over.... We'll see!
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Old Jun 9, 2006 | 01:07 PM
  #6  
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RotaryFreak
 
Joined: Nov 2004
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From: Citrus Heights, CA
Senator is also the only Mazdaspeed dealer in the Sacramento area.
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Old Jun 14, 2006 | 01:42 PM
  #7  
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late8
 
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From: Sacramento CA
SecrtSqurl: I delt with their body shop for some front bumper damage and one of their adjusters I delt with was lame. He wasn't proactive with my repair work and I had to call to follow up on parts that weren't delivered on time. When the job was complete, I found they had left the front licence plate bracket off and I had to come back for a second time.

Toddman: Thanks for the info. I was looking for a Mazdaspeed dealer in Sac. but the Mazda USA site doesn't list Senator as an offical Mazdaspeed dealer. I'm going to add the Mazdaspeed struts and shocks as my first mod.
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Old Jun 14, 2006 | 02:11 PM
  #8  
hoosteen's Avatar
"No 8 Left Behind"
 
Joined: Jan 2006
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From: Sacramento, CA
i've always gone to great valley mazda.

went there with my modded mazda 6 for about 2 years.... no problems at all.
I haven't gone there with my 8 yet, but i don't anticipate any problems. Generally cool people, but pretty slow.
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Old Jun 14, 2006 | 02:12 PM
  #9  
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"No 8 Left Behind"
 
Joined: Jan 2006
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From: Sacramento, CA
i need to go in for brakes squealing (almost 90%), upgraded starter & sparks TSB, and an oil change.
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Old Jun 14, 2006 | 02:12 PM
  #10  
SecrtSqurl's Avatar
Jst wnt a relibl Turbo
 
Joined: Oct 2005
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From: Sacramento, CA
If you go onto their web site, there are coupons for 10% over OEM pricing. Mazdaspeed sideskirts for $690.00 delivered!
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