Zaku-8

Hymee and sco, nice job on the site.

I have a question though, are you guys going to sell the usb cable on the site? if not, would it be possible to put the recommendation somewhere on the page?

lurch519

hey hymee, just a question about shipping, what is the time frame for shipping to here in the US for both standard and express shipping?

rxeightr

Just placed my order.
Thanks guys for your tireless work -- awesome product.

Hymee

iTrader: (1)

Speed Racer,

That is a good question.

We have already started looking at some integrated graphing/charting of the same high quality as our gauges.

Cheers,
Hymee.

Speed Racer

Thanks! My order is in and I'll be looking forward to any future updates.

Hymee

iTrader: (1)

We had a last minute concern about something with the cable we were "certifying", so we held off on this until we are confident.

At the moment, Wildcard and Taka have both been using a Lindy brand USB/Serial adaptor.

http://www.lindy.com/us/productfolde...2856/index.php

We plan on updating the site ASAP when we have this resolved.

Cheers,
Hymee.

Hymee

iTrader: (1)

According to the Australia Post web site:

Selected Country: UNITED STATES OF AMERICA
Service Letters - Zone: Rest Of World
Parcels - Zone: 4

Usual Delivery
ECI: 2-5 work days (our "Express" option)
Air Mail: 4-6 work days (our "Standard" option)

The Express option provides a tracking number and a web site to track it. It provides very detailed info.

Cheers,
Hymee.

Nemesis8

iTrader: (3)

I'm very expressed

xxup

The huge mental exhaustion of waiting you guys to find the front door keys was too much... I went to bed... :D

Congratulations - I'm off to the site now.. .

Rasputin

Having now imported a lot of Hymee stuff to Europe, I would seriously recommend the Express option, as Standard Airmail sometimes got lost (and recovered fortunately) and some took 3 weeks to get here! You cannot imagine the relief to have a tracking number...
This problem is not related to Hymee (all the paperwork is always fine) or the Australian Post Services (they merely throw the boxes in a plane). but because during its trip around the world, the stuff goes through several airports and airlines, and through Customs who are notoriously slow, in US too.

Fabrice

Charles Cope

Time for a quick look back? 9/19/2004

Quote from rxeightr:

".... Oh, the neatest thing about this product? This is only the beginning. Just hang on, because Hymee has more surprises coming our way. Stay tuned....... "

sco

I've been wondering for a while how I'd respond to that... it was pretty amusing going back and looking at that original screen shot of the dials and one day when I have time I want to go back through all 38 pages. I've still got the source code for that here somewhere ... I must fire it up one day for a bit of fun.

It's been a bit of a slog, a bit longer than I thought it would be, but we got to our first big stop on our journey. It's really humbling to have a bunch of you out there egging us on and supporting us by buying the product, despite how long it has taken.

And I feel really proud to contribute something significant back to this community... it's been like a second home for me since I feel in love with the '8.

We've had some really late nights lately finishing everything off and getting the first shipments out. Once we've recovered some energy we'll be diving into those features we've committed to provide and thinking about the future. There's some things I still want to do even better than we have and some features I still want to see in the base product but I don't have all the ideas - so please keep the suggestions coming. What gets implemented is influenced by your input.

If you've purchased the product and are having any issues, send an email to support@hymee.com and let us know and we'll help you out.

rxeightr

Received my shipment information from PayPal that mine is on its way.

The serial to USB adapter we need to get (if our laptop does not have a serial port), if I remember correctly, not just any manufacturer will work. Can you provide a list of the ones that will work? I know you mentioned the Lindy brand on page 14.

sco

Yes, the Lindy one works fine. I've also had some feedback that a Targus one works fine, but I don't know the part number. In theory any manufacturer should work, but we've had issues particularly with "cheaper" serial to USB converters.

Again, apologies for not having the one available as promised... we're still looking into the late breaking issue that caused us to pull it from sale. I have a sneaking suspicion that it's actually a hardware issue with Hymee's notebook that's the cause, but we're doing more testing to be sure.

sco

Some information for those who currently have a sCANalyser on its way - information about new features in beta 1.1 didn't make it into the manual before we cut the CDs.

• Fast mode is enabled automatically in the 1.1 beta.
• To use Full Screen mode, set up your gauges on the Live tab as you want them and then press F11 or click Tools|Full Screen
• Press Esc to quit out of Full Screen

I'll be putting some better features around full screen in an updated beta in the near future. Particularly, being able to specify the gauge definition file from the command line and launching full screen mode from a command line switch as well as quit out of full screen using the mouse.

Cheers

sco

Nemesis8

iTrader: (3)

I have a funny fealing that everyone will be running the 1.1 beta copy off the disc...

I was an old beta tester for Microsoft in it's early days starting with Win95. I won't be able to resist just running your latest version beta or not.

timbo

The Targus adapter I use is model number PA088. Under my set up (Toshiba Tecra M2) you need to set the sCANalyser to COM4 (which I keep forgetting to do when I load the new version d'oh!)

Hymee

iTrader: (1)

Regarding version 1.1 (currently in beta)

We have provided it as side-by-side install to 1.0 :D That means you can have both installed at once, and don't need to uninstall/reinstall etc if you need to switch between the two.

Of course you could also run both of them together, but only one of them will be able to hold the serial port open.

Cheers,
Hymee.

takahashi

Thanks for that Hymee.

Will install it tonight and test for you. Beauty... more toys for free :D

sco

You can also share gauge setups between the two versions. So you could set up the gauges as you like them in Version 1.0. Use Save on the File menu to save the setup to disk. Then switch to 1.1 and open the file you saved. This saves you having to set up the gauges again.

Cheers

sco

Charles Cope

For those in the US that have ordered sCANalyser.. you can track the package, once its entered at Los Angeles on the USPS site...

http://www.usps.com/shipping/trackandconfirm.htm

using the tracking number provided by Hymee et al. Mine cleared customs on 31 May!

sco

Thanks Charles.

You can also track using this URL:
http://ice.auspost.com.au/

I recently had something sent express post from the US to Australia. I found it was better to track using the Australia Post site - it seemed to be a bit more up to date.

It might be actually worthwhile checking both sites... at times one could be more up to date than the other.

Speed Racer

I just received the sCANalyser and installed version 1.0 and 1.1 beta. The programs launch OK but I am unable to connect to the vehicle. Let me tell you what I have done and hopefully you can tell me I'm being a dolt and missed something obvious.

• Installed software
• Connected cable to OBDII port / CAN interface box / Prolific Serial to USB cable / laptop
• Start engine
• Launched sCANalyser (tried 1.0 and 1.1 beta)
• Changed communications port to COM5 (matches info listed in Device Manager)
• Pressed F10 to connect
• Error - connection timed out

I think that the mostly likely problem is the Serial to USB cable but so far it has worked flawlessly with my other applications (CANscan, Gtech, GPS, PDA...).

Any suggestions on how to get everything to play together nicely?

timbo

Just try different COM combinations. Also, you may need to keep 'refreshing' the connection attempt through re-pressing F10.

Speed Racer

I finally got it to work by double checking all of the connections. I'm not sure which of the connections was loose but it works now. It is a very slick piece of software! :D

It couldn't have come at a better time. As I'm currently trying to trace down some odd behavior with a recently upgraded CZ unit and I'll be doing a bunch of data collecting over the next few days.