View Poll Results: Would you be willing to call Mazda North America twice a day until we get the maps?
Yes. I have the time to call them twice a day
31
35.23%
No. Mazda and Navteq are full of BS and we will never see the maps
28
31.82%
Yes, but I can only call a few times a week
29
32.95%
Voters: 88. You may not vote on this poll
Demand Mazda releases Nav update!
Registered User
Joined: Dec 2004
Posts: 52
Likes: 0
From: Columbia, SC
Mazda sent me this...
I called them up to ask. I spoke with a very nice lady that said she did have the disc and WOULD sell it to me, but recommended that I waited until the end of July when the new disc came out. She then took my information and said they would be emailing me when the new disc was available.
Dear Ryan,
Thanks for contacting Mazda.
I've been advised that, for your vehicle, the DVD is now available
through Navteq. The only updateable software is the Navigation maps
software released by Navteq directly. For DVD map updates, call
1-888-NAV-MAPS. Mazda does not develop, stock or sell this DVD.
I hope that this information helps!
Again, thank you for contacting Mazda. It has been my pleasure to
assist you. Please take a moment to give us your opinion about our
e-mail service. Click or paste the link below to complete a brief,
online survey.
http://www.zoomerang.com/survey.zgi?p=WEB2248YQG39VE
Regards,
William Zdan
Specialist, Customer Assistance E-Business
Thanks for contacting Mazda.
I've been advised that, for your vehicle, the DVD is now available
through Navteq. The only updateable software is the Navigation maps
software released by Navteq directly. For DVD map updates, call
1-888-NAV-MAPS. Mazda does not develop, stock or sell this DVD.
I hope that this information helps!
Again, thank you for contacting Mazda. It has been my pleasure to
assist you. Please take a moment to give us your opinion about our
e-mail service. Click or paste the link below to complete a brief,
online survey.
http://www.zoomerang.com/survey.zgi?p=WEB2248YQG39VE
Regards,
William Zdan
Specialist, Customer Assistance E-Business
Stuck in a love triangle
Joined: Aug 2003
Posts: 2,201
Likes: 3
From: Miami, FL
So now there's a software update you guys are waiting for in addition to a map update?
Or are you just talking about the old update for people who have systems that don't show the Mazda 'M' logo when the system turns on?
Or are you just talking about the old update for people who have systems that don't show the Mazda 'M' logo when the system turns on?
Registered User
Joined: Dec 2004
Posts: 52
Likes: 0
From: Columbia, SC
She said the DVD map was about a year old and the updated map DVD was coming out at the end of July. Nobody mentioned anything about navigation unit firmware. I gave mazda my VIN, so my car might not need it.
Bland
Joined: Apr 2004
Posts: 856
Likes: 1
From: New Jersey
Originally Posted by JeRKy 8 Owner
So now there's a software update you guys are waiting for in addition to a map update?
Or are you just talking about the old update for people who have systems that don't show the Mazda 'M' logo when the system turns on?
Or are you just talking about the old update for people who have systems that don't show the Mazda 'M' logo when the system turns on?
tabularasa - The newer versions have a Mazda logo show up on startup, though at this point we're not sure where the cut-off is. I know I have an older version and would like the upgrade.
Registered User
Joined: Dec 2004
Posts: 52
Likes: 0
From: Columbia, SC
Originally Posted by djseto
Did she say how much it was going to cost?
However, if/when they email me notification of the new DVDs I will be posting it here post haste!
Refiner's fire
Joined: May 2004
Posts: 77
Likes: 0
From: SF Bay Area - Eastbay
My car will need the updated firmware. We started having problems with the nav system. I called the dealership and they said they needed to check it out and contact Mazda first.
I decided to wait until things settled down first. Maybe end of July.
Any chance of a group buy for the updated maps?
I decided to wait until things settled down first. Maybe end of July.
Any chance of a group buy for the updated maps?
Navteq logo = old Nav Firmware
Mazda logo = new (required) Nav firmware
w/o the new Firmware you can't run the updated Nav disc (or so said the Mazda support person). They did say some time in the next couple months registered owners should receive a software upgrade disc in the mail.
Mazda logo = new (required) Nav firmware
w/o the new Firmware you can't run the updated Nav disc (or so said the Mazda support person). They did say some time in the next couple months registered owners should receive a software upgrade disc in the mail.
Registered User
Joined: Apr 2005
Posts: 360
Likes: 0
Navtech said August, est price $199.
Talking to Mazda now, they said late July early August.
I asked if I could get a free upgrade, he's checking now....
He came back from hold and asked "Am I looking for the OS upgrade or the Map Upgrade" I responded "Both, and can I get them for free since the maps were 2 years old when I bought the car".
Back on hold...
Okay, the "Zoom Zoom" music is getting a little stale...still holding...
Late July/Early August...I do not get a free anything. If I buy the MAP it will come with the updated OS
Talking to Mazda now, they said late July early August.
I asked if I could get a free upgrade, he's checking now....
He came back from hold and asked "Am I looking for the OS upgrade or the Map Upgrade" I responded "Both, and can I get them for free since the maps were 2 years old when I bought the car".
Back on hold...
Okay, the "Zoom Zoom" music is getting a little stale...still holding...
Late July/Early August...I do not get a free anything. If I buy the MAP it will come with the updated OS
Administrator
Joined: Jul 2002
Posts: 21,958
Likes: 115
From: portland oregon
just thought id throw a litle fuel on this fire since there hasnt been much action in this thread of late.
read post 11 here https://www.rx8club.com/showthread.php?t=65956 and gomez's response
read post 11 here https://www.rx8club.com/showthread.php?t=65956 and gomez's response
FX8TED on my RX-8
Joined: Jul 2002
Posts: 815
Likes: 0
From: San Antonio
Originally Posted by djseto
I called today. End of August is the release date for the new maps and firmware.
I've decided to assume we'll never get it and be pleasantly surprised if we do.
Attracts tree branches
Joined: Jun 2004
Posts: 5,940
Likes: 3
not to be a total pessimistic *** but last year this time they were saying the exact damn thing...I am considering different approaches to ending this mess...but one thing is for sure, I will not pay for that damn disc...f-ck mazda on this one (although overall I like mazda this came down to business men being very very cheap as usual)
Guest
Posts: n/a
The only difference between a few months ago and now is that all the political BS that was holding us back is supposedly setteled. I actually think we will see results soon....if you guys really think we are getting screwed..start calling again..