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How did your airbag/damper recall work go?

Old Apr 1, 2004 | 07:38 AM
  #51  
NEWireless's Avatar
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From: Winchester, MA
Originally posted by Gyro
I had my recall work done Monday at 128 Mazda. I had no problems. I checked and the damper was fine. Do you know who the actual tech was? Mine was an older guy named Ray. I made sure I talked to him directly. He seemed very knowlegable.

He also mentioned that the Heat shield recall was done without touching the interior parts around the shifter. They have found a way to work around that. This came as somewhat a relief because I was sure someone was going to scratch something...
It was Ray who did my work also. When I left the car they said they were going to flash my ECM. I asked if it was the "L" and they said no, the "M" just became available on 3/29.

I jokingly said "that will improve the gas milage and increase the horsepower, right" They said YES! - I repeat, "how dumb are these guys?"

Anyway, got the car back; looks good, drives the same.
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Old Apr 1, 2004 | 10:11 AM
  #52  
Rev It Up's Avatar
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My dealership said that they were not authorized to do any reflashes at this time. What a bunch of liars! Does anyone have the number to MNAO? I want answers!
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Old Apr 1, 2004 | 10:11 AM
  #53  
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From: NYC
I had both recalls done a few days ago. Thankfully when I picked up the car and checked the glovebox, it still dropped down nice and slowly.
I did not have as much luck with the reflash though. I'll wait till next time and tell them I'm having problems and show them the TSB. That seems to be the best way...
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Old Apr 1, 2004 | 10:25 AM
  #54  
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From: Cherry Hill, NJ
i took the glove box out after i got my car back because it wasnt dropping down slow anymore. they broke the loop on the end of the damper.

Originally posted by Gyro
After all of this talk about the glove box "damper" damage from the dealer after recall work, I had to see what part was affected.

Here is a pic of the damper that needs to be disconnected in order for the glove box to be fully lowered for recall work.

My question is......is the dealer actually breaking this part, or failing to re connect it?

For those new to this subject...do not confuse the glove box damper (see pic) and the Dynmanic damper heat shield, which is also the subject of a seperate recall.
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Old Apr 1, 2004 | 01:59 PM
  #55  
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Originally posted by Gyro
After all of this talk about the glove box "damper" damage from the dealer after recall work, I had to see what part was affected.

Here is a pic of the damper that needs to be disconnected in order for the glove box to be fully lowered for recall work.

My question is......is the dealer actually breaking this part, or failing to re connect it?

For those new to this subject...do not confuse the glove box damper (see pic) and the Dynmanic damper heat shield, which is also the subject of a seperate recall.

It a combination of both. Some dealers do forget to reattach it, but I think more often then not it is broken, due to how fragile it is. The plastic ring that attaches to screw is easily breakable. Mine was broken, and I just recently had dealer replace the part. You could certainly tell if the part is broken or not connected. If you pull the damper down, and see the plastic ring is apart, it's broken, if it's still in tact, you can actually do it yourself very easily by pulling down and attaching to screw.
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Old Apr 1, 2004 | 02:19 PM
  #56  
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From: Wichita, KS
I wonder why almost all dealerships break that glove box damper including mine. May be it is faster that way. :o

At least my dealership ordered the replacement part for me and installed it withou much hassle.
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Old Apr 1, 2004 | 07:44 PM
  #57  
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So I guess I'm the only one that got their car back with problems? I immediately noticed much more "engine noise" from within the cabin. And I can hear the transmission whining. Everything just sounds much louder.... Is this normal? If not I'm calling those bastards back. Engine noise is about twice as loud as before.
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