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Clutch Pedal Assembly Warranty!!!!!

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Old 10-27-2010, 11:06 AM
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So I showed up to Mazda today and I mentioned the clutch bracket warranty and they werent aware of it. I had to show them the letter lol.
Old 10-27-2010, 12:58 PM
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Originally Posted by jayscoobs
So I showed up to Mazda today and I mentioned the clutch bracket warranty and they werent aware of it. I had to show them the letter lol.
I'm on the phone with a Mazda customer service rep right now. Do you know if the dealership will charge you to have the clutch pedal "inspected"? My clutch definitely makes a slight groaning noise when I depress it, I just don't want to be stuck with a bill if the clutch pedal bracket is NOT broken.

Mazda can't confirm this for me...

Last edited by chiketkd; 10-27-2010 at 01:02 PM.
Old 10-27-2010, 01:02 PM
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I'm curious to find out how much time in Labor the dealerships are allowed to charge for this as it'll give us an idea of what we can have reimbursed. (for those of us who had to have broken pedals replaced by a 3rd party)
Old 10-27-2010, 01:12 PM
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Originally Posted by Jedi54
I'm curious to find out how much time in Labor the dealerships are allowed to charge for this as it'll give us an idea of what we can have reimbursed. (for those of us who had to have broken pedals replaced by a 3rd party)
Call a local dealership and get a quote for replacing a clutch pedal, just tell them you have more than 100k miles.
Old 10-27-2010, 01:14 PM
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Originally Posted by DarkBrew
Oil, Cat backs, cheap mods for horsepower, why can't I drag race a civic?, why can't I start my car?, why is my oil light on?, Why is there goo all over my dip stick?, where is my MM tune? any thread starting with "What's the best.....", let's not forget mileage, and on it goes
Speaking of which, how do I increase my horsepower, while getting better gas mileage? Also, how do I beat a Civic in a drag while adding oil? Can I install this turbo?

On topic, got my letter last night. Weet
Old 10-27-2010, 01:27 PM
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damn it Brice, you're going to make me do work?!
Old 10-27-2010, 01:31 PM
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So Mazda wont replace mine unless it starts making noise again, but since I welded the issue it will never make noise.
Old 10-27-2010, 02:02 PM
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I've had the reinforcement on my clutch pedal for three years and never worry about it breaking, never worry about the Mazda dealership, never worry about getting stranded or in an accident because of this stupid pedal.

Mazda should step and do more about this issue but that clearly will not happen any time soon.

Good luck getting the same POS clutch pedal as a replacement so you can face the same issue again in the future.
Old 10-27-2010, 03:56 PM
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Originally Posted by jayscoobs
So Mazda wont replace mine unless it starts making noise again, but since I welded the issue it will never make noise.
So what's the problem?

If you'd rather have a new stock bracket, go to your dealer, tell them it failed, show the repair, and take it from there. I don't think the notice said they'd handle it only if you had spent money at a Mazda dealer.

Reminds me of an entertaining (and relevant) moment with my VW Rabbit. The fuel pump would sometimes not run because of an inadequate connection at the fuse block. There was a recall, with the fix consisting of a simple plug-in bypass. By the time that happened, I had shoved brass tubing through where the original tin connector had been, and sweat soldered it all in place.

I told the service writer about my fix, and said that I'd be happy with it that way or their way. He had a very interesting grimace, and took the car into the shop. I saw the tech replace the whole fuse block.

So don't feel left out just because you did your own fix.

Ken
Old 10-27-2010, 03:58 PM
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Originally Posted by jayscoobs
So Mazda wont replace mine unless it starts making noise again, but since I welded the issue it will never make noise.
I can't remember who told me (I think it's RaceRoots) that the welds will eventually break since the plates are so thin and it's recommended that the support bracket is installed for better reinforcement vice welding.
Old 10-27-2010, 04:26 PM
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So should i just buy the reinforcement bracket later down the road? Mazda said they wont go through the warranty claim with me since its fine right now. Ill just keep the letter and when it starts acting up again ill have it replaced.
Old 10-27-2010, 04:30 PM
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http://www.autoblog.com/2009/10/06/r...da-rx-8-clutc/

At the other end of the automotive spectrum, Mazda's RX-8 sportscar is under the watchful eye of NHTSA for a problem that could effect far fewer vehicles but the problem is equally serious. The safety administration has reportedly received 40 complaints of 2004-2008 models that have experienced clutch pedal bracket failure, and in 15 cases, the rotary-powered Mazda was moving and the drivers couldn't change gears normally as a result.
As one of the 40 people who made a complaint, and also one of the 15 people who made the complaint, and was moving, you are welcome.

haha, good news!
Old 10-27-2010, 04:39 PM
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My total was $580.67

Labor: $300.00
Parts: $264.78
Tax: $15.89

Originally Posted by Jedi54
I'm curious to find out how much time in Labor the dealerships are allowed to charge for this as it'll give us an idea of what we can have reimbursed. (for those of us who had to have broken pedals replaced by a 3rd party)
Old 10-27-2010, 04:45 PM
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mark: I filed my complaint a while ago as well. It's a bitter / sweet moment for us as RX-8 owners.

good news is Mazda is finally addressing a safety concern that should have never been an issue to begin with.

bad news: more bad publicity for the Zoom Zoom brand and this'll cost Mazda even more money on a car that already wasn't very profitable.
Old 10-27-2010, 04:46 PM
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Originally Posted by cas2themoe
My total was $580.67

Labor: $300.00
Parts: $264.78
Tax: $15.89
how long ago was this? Was this from a Mazda dealership?
$300 for labor to swap out a clutch pedal? I'm in the wrong business...
Old 10-27-2010, 04:51 PM
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Tell me about it!

Yes, it was Castle Mazda in Silver Spring, Maryland. I called the other day because I couldn't find the invoice. They are out of business now, that may be one of the reasons why! Good think I found the invoice or I'd be pissed! lol

Originally Posted by Jedi54
how long ago was this? Was this from a Mazda dealership?
$300 for labor to swap out a clutch pedal? I'm in the wrong business...
Old 10-27-2010, 06:21 PM
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Seriously...I bought the part for 100 bucks and spent 1/2 hour of my life installing it.
Old 10-27-2010, 08:30 PM
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makristal some people refuse to get there hands dirty:P I personally have had not a single issue. the only bracket I am running is the brake master cylinder reinforcement.
Old 10-27-2010, 08:34 PM
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Originally Posted by jayscoobs
So should i just buy the reinforcement bracket later down the road? Mazda said they wont go through the warranty claim with me since its fine right now. Ill just keep the letter and when it starts acting up again ill have it replaced.
You could wait for it to break or when it starts to have symptoms bring it to attention. I bought my clutch pedal bracket for $159 and it took me less than half an hour to remove the broken bracket and install the new one.
Old 10-28-2010, 07:58 AM
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finally. they really should recall these though and do some sort of reinforcing on them. i wonder if we could order the clutch pedal assembly and then bring the receipt to mazda and have it on hand for when the clutch does break, if you're nearing the end of that warranty extension
Old 10-28-2010, 09:10 AM
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Wink

Conversation I had with a friend over IM at work:

Alex [9:00 AM]:
Do you remember when my clutch pedal snapped off?
Sean [9:00 AM]:
yep
did it do it again?
Alex [9:01 AM]:
well, Mazda sent me a letter saying that they'll reimburse me for it
Sean [9:01 AM]:
oh nice
Alex [9:01 AM]:
but i need the original receipt....but it happened back in February
Sean [9:01 AM]:
...
get a copy for the dealer
they should have it on file
Alex [9:01 AM]:
i emailed the dealer asking for a copy
but im starting to think they'll pull a fast one on me....
Sean [9:02 AM]:
they will try to
Alex [9:02 AM]:
also, they extended the clutch pedal warranty to 100k miles
so all in all, good deal i guess
in hindsight, i really wish i hadnt beat up that service manager's wife and got him arrested...
Sean [9:03 AM]:
why?
Alex [9:03 AM]:
they found him high on PCP....which i might have slipped into his coffee
$280 for a clutch pedal, do you know how ridiculous that is?
he had it coming
i wonder how his kids are doing in that foster home...
Sean [9:04 AM]:
thats not at all messed up
Alex [9:05 AM]:
you know whats really messed up? The fact that they still wont pay for that driver's side visor i had to replace...
Sean [9:05 AM]:
haha
Old 10-28-2010, 09:28 AM
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^^

wow

Dealer justice?
Old 10-28-2010, 10:06 AM
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Yeah when are they doing the visor recall? When one of them snaps off in your face when you get blinded and go to flip it down it is just as bad or worse than the clutch pedal. I've had one come off and be hanging by a wire in traffic, and blinded by the sun at the same time.
Old 10-28-2010, 11:22 AM
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Originally Posted by DarkBrew
^^

wow

Dealer justice?
A little dark humor. My dealership is actually rather decent. Within 10 minutes of emailing them this morning, i got a response back with a copy of my receipt.

After I posted it, I was worried that somebody would get offended. Sorry, but nobody knows where the edge is until somebody has crossed it.

Old 10-28-2010, 11:27 AM
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Originally Posted by ALTAG
A little dark humor. My dealership is actually rather decent. Within 10 minutes of emailing them this morning, i got a response back with a copy of my receipt.

After I posted it, I was worried that somebody would get offended. Sorry, but nobody knows where the edge is until somebody has crossed it.

Never can tell with people from Texas...
Figured it was dark humor... Decent service from the dealer
My style too... dark humor, dark beer

Must refrain at airports and in government buildings.... stick to dark beer

Last edited by DarkBrew; 10-28-2010 at 11:31 AM.


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