Anyone ever have issues getting these things replaced by Mazda under warranty?
#1
I don't "smell good".
Thread Starter
Join Date: Dec 2001
Location: Crowfield Plantation, SC
Posts: 910
Likes: 0
Received 0 Likes
on
0 Posts
Anyone ever have issues getting these things replaced by Mazda under warranty?
I just got back into an 04 RX-8. Apparantly the Previous owner was a little hard on the interior.
Here are a few things that I didn't noticed at purchase(noticed most of these as I was detailing it today) but want to have replaced under warranty, but will Mazda tell me that it's just normal wear? I'd call the dealer put the service guy is gone for the day.
-The metal "Rx-8" piece on the door sill is peeling up.
-The black "sticker" that is on the "b-pillar" is showing signs of wear.
-The plastic trim on the bottom of the drivers seat is begining to split apart at the seam
-The rear defrost button cracked when I pressed it today.
-The "joystick" on the nav controls seems to be a little loose and sometimes I have to press it more than once
-The little "boot" or "flap" for the e-brake is gone, lost under the center console.
-The center console/armrest feels loose, moves side to side.
-The entire gauge cluster can be moved/titled forward with little effort, sometimes rattles when driving.
-Sometimes I feel a binding in the rear and hear a howl at high speed periodically.
So has anyone had experience with the above and did you have problems getting them warrantied? My warranty expires exactly on Dec. 31st so while I do have some time I'd like to get it taken care of ASAP.
Here are a few things that I didn't noticed at purchase(noticed most of these as I was detailing it today) but want to have replaced under warranty, but will Mazda tell me that it's just normal wear? I'd call the dealer put the service guy is gone for the day.
-The metal "Rx-8" piece on the door sill is peeling up.
-The black "sticker" that is on the "b-pillar" is showing signs of wear.
-The plastic trim on the bottom of the drivers seat is begining to split apart at the seam
-The rear defrost button cracked when I pressed it today.
-The "joystick" on the nav controls seems to be a little loose and sometimes I have to press it more than once
-The little "boot" or "flap" for the e-brake is gone, lost under the center console.
-The center console/armrest feels loose, moves side to side.
-The entire gauge cluster can be moved/titled forward with little effort, sometimes rattles when driving.
-Sometimes I feel a binding in the rear and hear a howl at high speed periodically.
So has anyone had experience with the above and did you have problems getting them warrantied? My warranty expires exactly on Dec. 31st so while I do have some time I'd like to get it taken care of ASAP.
#2
Extraordinary Engineering
-The metal "Rx-8" piece on the door sill is peeling up.
Broken clip - warranty
-The little "boot" or "flap" for the e-brake is gone, lost under the center console.
TSB addresses this - warranty
-The center console/armrest feels loose, moves side to side.
Centre cover replaced under warranty
No experience with the others
Broken clip - warranty
-The little "boot" or "flap" for the e-brake is gone, lost under the center console.
TSB addresses this - warranty
-The center console/armrest feels loose, moves side to side.
Centre cover replaced under warranty
No experience with the others
#3
Rotary , eh?
iTrader: (1)
You are already giving that the other owner wore these parts out. This in and of itself is saying its not a warranty claim.
warranty is against manufacturer defects, not items that were worn out by an owner. that being said a lot of the little things will probably be covered.
good luck.
edit: the rear end howling or binding should be at least looked at by the dealer with intent on finding if its warantable.
warranty is against manufacturer defects, not items that were worn out by an owner. that being said a lot of the little things will probably be covered.
good luck.
edit: the rear end howling or binding should be at least looked at by the dealer with intent on finding if its warantable.
Last edited by mac11; 04-30-2007 at 05:39 PM.
#4
I don't "smell good".
Thread Starter
Join Date: Dec 2001
Location: Crowfield Plantation, SC
Posts: 910
Likes: 0
Received 0 Likes
on
0 Posts
Well I'm just assuming he was a bit hard on it due to some scuff marks. Unless he just let the pieces fail and didn't get them fixed since he was trading it in anyway.
#5
I don't "smell good".
Thread Starter
Join Date: Dec 2001
Location: Crowfield Plantation, SC
Posts: 910
Likes: 0
Received 0 Likes
on
0 Posts
well of course. Also forgot to add that the sunroof rails need replacing, but I know I won't have a problem with that.
beside, me buying it used should not really have anything to do with it. The parts failed under warranty, so they should be warrantied.
beside, me buying it used should not really have anything to do with it. The parts failed under warranty, so they should be warrantied.
#6
I don't "smell good".
Thread Starter
Join Date: Dec 2001
Location: Crowfield Plantation, SC
Posts: 910
Likes: 0
Received 0 Likes
on
0 Posts
Just sent my sales guy an e-mail. I didn't want to go back to the same dealer since it's an hour away and there is one 10min from me. But if I can get it fixed then it's worth it.
#7
Out of NYC
iTrader: (1)
Originally Posted by supergoat
well of course. Also forgot to add that the sunroof rails need replacing, but I know I won't have a problem with that.
beside, me buying it used should not really have anything to do with it. The parts failed under warranty, so they should be warrantied.
beside, me buying it used should not really have anything to do with it. The parts failed under warranty, so they should be warrantied.
The sunroof rail is part of it too.
#8
Blue By You
Join Date: Jun 2003
Location: Milwaukee
Posts: 8,717
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by abbid
^ dont mention anything to the dealer about it being used. Just say hey, these items are broken and are under warranty, ill come pick up my car by friday. k thx
#9
Extraordinary Engineering
Originally Posted by supergoat
well of course. Also forgot to add that the sunroof rails need replacing, but I know I won't have a problem with that.
One visit for them to tell me that they couldn't find anything wrong.
Next visit to show the service writer the issue.
Next visit for the service tech to verify what I already showed the service writer.
Next visit to install it
One more visit to adjust it.
Good luck
#13
Registered
Join Date: Dec 2006
Location: NE Wisconsin
Posts: 160
Likes: 0
Received 0 Likes
on
0 Posts
My door sill plate came loose too, all I had to do was pull if off, get some good double sided tape and put it back on. Be careful taking it off though, you don't want to bend it. Mine had no clips on the back, just tape...
Thread
Thread Starter
Forum
Replies
Last Post
ASH8
Series II Technical and Trouble shooting
7
10-30-2021 12:50 PM
Audio Concepts ATL
New Member Forum
21
09-26-2021 01:59 PM
dbarber
Series I Trouble Shooting
14
07-25-2015 01:34 PM