Positive: North Penn Mazda
 

Bought a new RX-8 this weekend. Fastest deal I ever made in almost 40 years of driving. 5 Minutes. Paid invoice and they are handling a courtesy trade on the old car (to save tax in Pennsylvania). Very amicable salesman, David Iskra.

Re: Positive: North Penn Mazda
 

I went there last week as well. Everything was reasonable, but compared to Flemington Mazda, they were slightly more for selling price, offered slightly less for tradein, and were at a slightly higher interest rate.

So I bought mine saturday from Flemington :)

Congrats on your new ride!

Positive: Flemington Mazda (NJ)
 

I'd like to recommend Flemington Mazda in NJ. We just bought our 8 from them, and it was a pleasant experience overall. We managed a fair price (couple hundred over invoice) at a good rate (4.1% for 60 months).

I'm sure some have paid less, but others have paid more as well, so overall I'm qute pleased.

They did a number of things they didn't have to do, including allowing numerous test drives, treating my ailing father-in-law like royalty, and working with my wife and insurance agent to keep the actual purchase a surprise for me (I knew we were trying to buy one, but I had no idea she had already bought it until we went there to "apply for credit" and I saw a bow on one <g> ).

So that's a big thumbs up for Flemington (ask for Joe).

Just another thumbs up for Flemington Mazda, NJ:

When we realized the airbag recall had not been performed on our new RX-8, Flemington fixed it immediately (without a prior appointment) when service opened the next morning.

They also did the M flash upon request during the same visit, no questions asked.

Munday Mazda in Houston
Service -- Excellant-- Had AC amp in stock , replaced and M Flash with no hassel-- see Bryan Bray
Sales-- If you can't say something nice etc.

Congrats. They are known for great service!

Wayne

todey mazda oxnard ca positive

Kudos to Alhambra. CA. Ricky Trieu, the Service Manager, was "true" to his words and got the okay from MUSA in only two business days to replace the "no-impact" cracked windshield, under warrantee! The original Mazda replacement part is on order.

World Car Mazda - San Antonio - Sales POSITIVE; Service NEUTRAL

SALES: Danny warned me about the negatives of 8 ownership beforehand, not too much hassle on S-Plan purchase.

SERVICE (really limited data): Check Engine Light came on during test & stayed on, took 1/2 day [w/loaner] to flash PCM. Rear Lic. Plate mount damaged, but svc techs only looked at front, which was OK (didn't check rear).

Bob Moore Mazda, Oklahoma City, OK

Positive Service/Sales

Swift knowledgable service, never any probs. Go the extra mile. Best service I've had at any dealership for any of my previous cars.

Sales: Nice, fast; did not deal on price in 12/03. (I'm sure that's changed by now.) Also, parts/accessories full price, so see below.

Rosenthal Mazda Parts: Positive.
Discounted parts with great internet/phone service, good communication and website.

St. Catharines Mazda - St. Catharines, Ontario - Positive
Sales person (Terry) was good and service area is excellent with prompt work, on time, and excellent followup, in detail.

SIGNATURE MAZDA, Richmond B.C: POSITIVE
 

SIGNATURE MAZDA: POSITIVE

Bought a car from them and excellent sales/finance team........
I dealed with Francis........

If you live in Vancouver, B.C, I would highly recommend them... ask for MazdaMan or if you need a Chinese speaker, you can ask for Francis.

Positive - Good Deal
 

Police & FIre Auto Sales. They found the RX-8 with just what I wanted, and nothing I didn't need. Their an auto broker, they made the deal. All I had to do was go to Galpin do a test drive, do the paperwork, then speed off in my 8.
Great price, no BS. They also got me a great deal on the extended warranty.

Postive - Good Dealer
 

Galpin Motors in Valencia (not San Fernando), they have two locations. The salesman didn't try to BS me or steer me to another car. (I found out later somebody else wanted mine and was going to pay sticker plus dealer mark up.)
Service so far as been fair, and honest. But I've only had it in once.

Phillip Johnson-Parker Mazda, St. Aug., FL
 

A rarity for a Mazda service department. Someone that has raced rotarys, does his own mods, provides excellent advice, and actually cares about the customer and the car.

After the Parker "lack of" detail department trashed my center consol while trying to clean the car for delivery, their response was "bring it back and we'll clean it up". I brought the car over to Phillip and he said, "I'll order the parts, they'll be here in 4 days" No B.S., no questions.

So I bring the car in for him to complete some warranty work and install my RB suspension. I'm a bit concerned as it is taking longer than was originally stated. Come to find out that Phillip was busy with customers and "didn't want to release the car until all the fingerprints were removed from the interior and exterior"

When I pick the car up and ask him how the install went, he just smiles and says "Rails..., this thing is on rails."

If you need any type of work on your 8, it's worth the drive down from Jacksonville to see this guy. Having dealt with the service department at Tom Bush when I had my FD, I can say that this guy is head and shoulders above anyone there.

N Flash and 660 CCA battery
 

Gullo Mazda Conroe :D
Sales-Positive-Sean Loftice is an owner and reads this forum :cool:
Service-Positive- Service Manager, Rocky, will work with " their " owners. ;)
On 2/25/05 I got WDS 35.7 N Flash when I took 8 in for 660 CCA battery.
On 6/11/05 I got new front break pads and rotors painted.
James Rushing is new service mgr.

POSITIVE: Wayne Mazda in NJ
 

POSITIVE - Wayne Mazda (SALES DEPT.)
They matched prices and been helpful finding the car I wanted. No pressure, no gimmicks atmosphere, easy to do business with. See Robert (Internet Manager) for friendly help.

To compare, try Maxon Mazda and/or Sansone Mazda. First one will sell you everything (in words, rude, not to be trusted) while the second will simply not care to deal with you ("We sell enough cars, why would I price match to sell you one?" by some manager, Nick - way to go! To Business classes, of course). After seeing those two poor excuses of a dealership, go back to Wayne Mazda and be happy :o)

Whitten Brothers Mazda, Richmond, VA

Sales- Positive Happy with my 8 purchase.

Service- Positive, had the M flash done without any problems.

University Mazda of Seattle Washington

Great sales staff, friendly and straight shooters.

Best Mazda dealer in the area.

Jeff Wyler Mazda Service Dept; Batavia, Ohio: Took my car there yesterday by appt. for the xmission damper and airbag recalls and the M Flash. Got a free rental car, and they treated my car like it was their own. I couldn't even tell anyone had been in it except for the faint smell of service dept. inside the car and a 3 mile test drive on the odo. No ham-hands prints on the paint, no foot scuffs on the door sills, or ANYTHING. This customer service is about 500 percent better than I'd ever before experienced at this dealer service dept. I was scared to take my car there and they treated me like royalty.

p.s. My butt-dyno can't really tell any difference from the M-flash.

Good Dealers/Bad Dealers
 

Menlo Mazda, Redwood City, CA
SALES: POSITIVE. I sent them an email, they promptly replied. Called them up on the phone and gave them my needs (equipment, colors, etc). They asked for a couple of hours to check around. Called me back two hours later with data on what they had in stock, as well as cars that were in transit to the dealership.
SERVICE: POSITIVE. Did the required service, called us as soon as the car was finished.

Lindell Mazda St. Petersburg FL
SALES: POSITIVE. Faxed many dealers, this dealer called back same/next day. All staff (from receptionist up to the GM) were very nice to talk to and work with. Excellent Customer Service and price too!

City Place Mazda, West Palm Beach,FL
 

Great dealership people, great Prices, great customer service. see John Petrulis for sales...straight shooter...no BS....Got our 8 there, will get our 6 wagon there as well.

Lee Johnson Mazda Chevrolet : Kirkland, WA
 

Lee Johnson Mazda Chevrolet : Kirkland, WA

Sales: POSITIVE : No BS. They were honest about wanting to sell me a car, but didn't push. I went in three times to look and drive (twice) and never felt pressure. On our way out the second time one of the sales men I hadn't spoken to tried the hard sell (What's it going to take to sell you a car toDAY!!) but my wife and I stuck to our guns and said "Maybe later, thanks". Considering that at various points I talked with five sales people and only one acted like the typical salesman: that's ranks high with me. :)

Also, the finance office presented the options and didn't push me when I pointed out problems with things they were offering (basically some things were very obviously not worth it). I ended up taking it pretty much with no service plan, clear coat, special seat protection, etc. She never pushed me at all - not even with the guilt trip some give you: This is an expensive car, you want to take care of it don't you?

Oh, and the sales men were honest with me about what they knew and didn't know. Good guys.

Service: Positive : My only experience with them was getting an option added that the car didn't come with. They called me the very next day after purchase to schedule the work. Before going in, I wanted to ensure my vehicle had the M flash so (hearing about the problems people had getting it done when it was first released), I printed out the MSP & TSB documents on the M flash. Before I dropped my car off I looked for the authorized mods sticker and it turns out they had already done it back in June! I think these guys are going to work out pretty well for me. BTW, they did the work and I had no issues with them.

-Dennis

Star Mazda, Thousand Oaks, CA
 

Sales:
Clueless but no pressure. Very laid back. The buyer should know exactly what he wants.

Service:
I have only been there one time for warrenty and recall work but they addressed all the issues without any hassle and was pretty quick about it.

Parts:
Parts are a bit on the expensive side. The counter is understaffed and slow.