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Subaru issues turbo STOP Sale!

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Old Apr 7, 2008 | 03:57 PM
  #1  
delhi's Avatar
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From: Home of the NIMBYs
Subaru issues turbo STOP Sale!

Found this at my old haunting grounds....

http://forums.nasioc.com/forums/show...php?p=21791728

Pretty serious stuff.

FROM: Subaru of America, Inc.
DEPARTMENT: Service Department
DATE: 04/04/2008

--------------------------------------------------------------------------------


APRIL 4, 2008
IMMEDIATE STOP SALE ORDER
ALL SUBARU DEALERS

We regret to inform you that we must place an immediate stop sale order on all of the 2008/2009 Subaru Impreza and Forester vehicles equipped with a 2.5L Turbo Engine produced with the beginning chassis number and later as shown below.
Model Starting Chassis Number Production Date

Forester 701045 2008/01/08
Impreza 523363 (SEDAN)/825183 (HATCH)2008/01/08



The reason for this immediate Quality Assurance action is that there have been several reports of “Engine Knocking Noise” from other markets on vehicles produced after the production dates listed.

Initial investigation confirms an internal wear issue on the failed units.

In the interest of preventing any possibility of failures for our customers, we have chosen to isolate any potentially affected vehicles by ceasing sales of the potentially affected units until the root cause and correction can be identified.

All the other displacement engines and the 2.5L Natural Aspirated Engine are excluded from this action.

Your region/distributor will be contacting you with a detailed list of affected vehicles assigned to your dealership. However, dealer trades cannot be tracked so please be aware of the affected VIN range.

If you have a vehicle in inventory that falls into the affected vehicle range, please ensure that your sales and service staff are immediately notified that the unit is un-saleable until further notice from SOA or your region/distributor.

If any of those vehicles has an unusual engine noise, please notify the SOA Technical Helpline immediately with all of the details and submit an E-QMR.

Should a customer bring an affected vehicle into your service department for an unusual engine noise, please immediately arrange that they are given the use of a clean SSLP vehicle and notify the Technical Helpline and submit an E-QMR.

You will be contacted shortly thereafter on how to proceed.

We are still investigating whether any of the SIA produced Legacy Outback turbo vehicles are affected. If any action is needed on the SIA vehicles, you will be notified early next week.
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Old Apr 7, 2008 | 04:03 PM
  #2  
GAMBEAN's Avatar
bi polar rotor loner
 
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From: Orlando, Fl
why is this here? who gives a fck.
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Old Apr 7, 2008 | 05:00 PM
  #3  
Charles R. Hill's Avatar
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Probably because we wish Mazda had done this on several issues with the Renesis?
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Old Apr 7, 2008 | 05:07 PM
  #4  
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damn.. responsible dealer +1
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Old Apr 7, 2008 | 05:56 PM
  #5  
staticlag's Avatar
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From: Omaha, NE
So this includes the new STI?
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Old Apr 7, 2008 | 06:20 PM
  #6  
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ehh i wouldnt be too concerned subaru is atleast fixing this issue and the 2.5L turbo engine will be tearin up the streets soon
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Old Apr 7, 2008 | 07:00 PM
  #7  
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just test drove the new sti a few minutes ago... honestly didnt like it... might just be me though. Only had 21 miles on it. Was fun, yeah, but think I'd choose an evo (given the choice)... though I have yet to drive one.
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Old Apr 7, 2008 | 07:14 PM
  #8  
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Supposedly no US cars affected but stop sale is from Subaru of America?

http://www.autoblog.com/2008/04/07/s...with-turbod-2/

Last edited by JRichter; Apr 7, 2008 at 07:16 PM.
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Old Apr 7, 2008 | 07:38 PM
  #9  
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We got this in at work today at the Subaru dealer I work at. Was quite a surprise.
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Old Apr 7, 2008 | 10:47 PM
  #10  
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From: Central North Carolina
They realy can't afford something like this. I am glad they ae doing the right thing.
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Old Apr 8, 2008 | 12:03 AM
  #11  
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Mazda ... Can you treat customers as good as Subaru ?
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Old Apr 8, 2008 | 12:08 AM
  #12  
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Originally Posted by nycgps
Mazda ... Can you treat customers as good as Subaru ?
Mazda treated me like a God, they got me a new tranny out of warranty for free. I think they take your car seriously.
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Old Apr 8, 2008 | 12:14 AM
  #13  
mysql's Avatar
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mazda seems to do right by us. usually problems are the result of crappy local dealers.
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Old Apr 8, 2008 | 12:50 AM
  #14  
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From: Hayward, CA
yup, living right in the middle of two mazda dealers, there is a big difference between the two. the one i used to go to (fremont mazda) was garbage while the one i go to now (hayward mazda), is a great dealership that tries to help the owners out.
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Old Apr 8, 2008 | 01:08 AM
  #15  
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^same situation with me, there are two dealers, one is good and the other is bad supposedly. Being 18 they showed me a lot of respect, it was nice.
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Old Apr 8, 2008 | 04:44 PM
  #16  
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Originally Posted by 8 Maniac
just test drove the new sti a few minutes ago... honestly didnt like it... might just be me though. Only had 21 miles on it. Was fun, yeah, but think I'd choose an evo (given the choice)... though I have yet to drive one.
The 08 STI have the same crappy factory tune as the 07s. They're supposed to be dogs below 4000RPM. The Cobb AP fixes this and smooths everything out. The problem is Subaru should have fixed the factory tune. They actually did offer a reflash for the 07s from what I remember, but it didn't fix the problem.

Also, the key to getting the most out of the new STI is to set the SI dial to Sport Sharp and set the center diff to "-". That'll get it to behave like the older STIs, only now with a double wishbone rear.
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Old Apr 8, 2008 | 04:48 PM
  #17  
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Originally Posted by fahrfegneugen
^same situation with me, there are two dealers, one is good and the other is bad supposedly. Being 18 they showed me a lot of respect, it was nice.
I was almost scared when I went to the dealer here in Santa Clara. I set up an appointment to meet the fllet sales guy and when I showed up, he just tossed me the keys to a prepped RX-8 and told me to come back in 10 or 15 minutes. No questions, didn't have to show my driver's license, nothing, just gave me the keys.

Kinda makes me wonder what kind of vicious test drive my car has been through before I bought it. But then again, try and get that kind of trust with an STI or Evo, especially at the age of 18... aint gonna happen.
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Old Apr 8, 2008 | 05:20 PM
  #18  
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Originally Posted by superglue
I was almost scared when I went to the dealer here in Santa Clara. I set up an appointment to meet the fllet sales guy and when I showed up, he just tossed me the keys to a prepped RX-8 and told me to come back in 10 or 15 minutes. No questions, didn't have to show my driver's license, nothing, just gave me the keys.

Kinda makes me wonder what kind of vicious test drive my car has been through before I bought it. But then again, try and get that kind of trust with an STI or Evo, especially at the age of 18... aint gonna happen.
haha try being 17 happened to me lol.

went home witht he car i test drove =]]

still going strong after 3 years
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Old Apr 8, 2008 | 05:22 PM
  #19  
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Originally Posted by TragicallyHip
We got this in at work today at the Subaru dealer I work at. Was quite a surprise.
LOL own mazda, work at surbaru... i guess that says it all
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Old Apr 8, 2008 | 06:09 PM
  #20  
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Originally Posted by IcarusX8
LOL own mazda, work at surbaru... i guess that says it all
Subaru doesn't make a sports car. If they did, I'd probably own one.
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Old Apr 8, 2008 | 06:22 PM
  #21  
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IfYerNotWasted..TheDayIs
 
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From: NewBrunswick
Originally Posted by IcarusX8
LOL own mazda, work at surbaru... i guess that says it all
Haha. I know i'd sure as hell LOVE to have a Subaru for the winter season. Those things are beasts in the snow. (Way better than my '94 Civic winter-beater) lol

I definitely prefer my RX8 over any of the Subie line-up though lol
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Old Apr 8, 2008 | 06:48 PM
  #22  
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From: Rockford IL
Hey tragicallyhip,

Im in the same boat as you. I own a RX-8 yet work for a Subaru/Saab/Cadillac/Porsche dealer. The announcement was a BIG surprise for all of us, and yes this dose affect US cars. In fact I had a STI customer I sold to 2 weeks ago send me an email regarding this. Unfortunatly at this point Subaru has not given us any further information regarding what to do or what specifically is causing the problems.
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Old Apr 8, 2008 | 10:00 PM
  #23  
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Those crazy unreliable piston engines, what you gonna do.
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Old Apr 8, 2008 | 10:24 PM
  #24  
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Destroying Threads
 
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^ bring it in to service
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