Shipping damage on Wheels
#1
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Shipping damage on Wheels
Gotta ask y'alls advice. i just got some Enkei RP-F1 18x9.5 rims in today. (nice, and very light) I went over them and did not notice any damage when I left the pick up place. Later when I was showing them off I noticed some shipping damage. UPS must use some sort of tank tread to move packages along. The "treads" penetrated the box and left some dents on the lip of the wheel similar to light road rash. See pics. What do I do? Should I file a claim or something. Never had to deal with this before. I wouldn't worry so much except they are new and are going to be seeing significant track time.
My tires should be in tomorrow and I have an appt to mount them on a Corghi machine. Please advise quick!!
My tires should be in tomorrow and I have an appt to mount them on a Corghi machine. Please advise quick!!
Last edited by carbonRX8; 12-29-2005 at 05:53 PM.
#3
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Originally Posted by Tigster
never hurts to file a claim with the shipper, then just take it local and have it fixed.
Fixed? really? What do they do? Will they still be as strong?
#4
you can just call 1800-pick-ups and file a claim over the phone, or at least get it started.
From the pics it looks like a few small nicks in the outer lip is all correct? Or am I missing something? If so call a local tire shop and ask for the name of a wheel repairer.
It should not affect the stregth of the rim
From the pics it looks like a few small nicks in the outer lip is all correct? Or am I missing something? If so call a local tire shop and ask for the name of a wheel repairer.
It should not affect the stregth of the rim
#5
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Yes. Nicks on the rim is all that I can see. Very local bending (like just under the nick). Some sharp edges on the nick. Thanks for the advice. Much appretiated.
#7
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I have talked to UPS and they want the package back. If they find the claim is valid, they will ship it back to GoodWin Racing. I am in correspondance with Brian and he is going to check into it also. Unfortunately, this would mean that I would have to part with one of my four rims (making the others rather large paper weights) for as long as 6 months. No way I will do that. At best, GoodWin would get it back with a check from UPS and he would fix it and send them to me. Maybe with a little off? THat would take a month. No, not interested. Damn UPS to heck.
I am going to call Ye Old Wheel shop in Elkridge MD and Wheel Dr in Gaithersburg, tommorrow, and look into repairing them. Looks like a c-spot to fix them according to lexus and bimmer forums; oh well, nothing is cheap in this hobby.
Hey, Thanks for the advice, Team!!
(BTW to the dim bulbs out there, this is NOT THE FAULT OF GOODWIN RACING. He, Brian, seems like a good guy. )
I am going to call Ye Old Wheel shop in Elkridge MD and Wheel Dr in Gaithersburg, tommorrow, and look into repairing them. Looks like a c-spot to fix them according to lexus and bimmer forums; oh well, nothing is cheap in this hobby.
Hey, Thanks for the advice, Team!!
(BTW to the dim bulbs out there, this is NOT THE FAULT OF GOODWIN RACING. He, Brian, seems like a good guy. )
#8
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Oh, and to top of the night, I rubbed my OE rims tonight on a hidden curb (I am not going to explain. I am just trying to shunt responcibility for my stupidity onto an inanimate object). First time in the two years since I bought the car. Damn it. Damn it all to hell.
With that and the fact that I was tailed by a cop for over five minutes while out testing my freshly installed midpipe last night (that never happens in the DC metro area; they have better things to do), I have come to the conclusion that God is talking to me. Is he telling me to quit spending every spare nickel on my car? God, I hope not.
With that and the fact that I was tailed by a cop for over five minutes while out testing my freshly installed midpipe last night (that never happens in the DC metro area; they have better things to do), I have come to the conclusion that God is talking to me. Is he telling me to quit spending every spare nickel on my car? God, I hope not.
Last edited by carbonRX8; 12-29-2005 at 11:24 PM.
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Originally Posted by Im_DANomite
ye old does EXCELLENT work. if not them, try wheel works in millersville, md. btw...carbon, i didn't know you lived in MD...we should hook up one day
I live just north of the northern point of DC. I been trying to get to a columbia meet and meet you guys, but schedules have not been on my side. I have been around, but I dont think we have met. Hey, If there are no good meets in Jan, we should just get together for lunch or what not. I say this because I am incommunacado for Feb. Getting married. She understands the obsession but might not tolerate running off to a meet two days before the wedding. I chose to scrub my plans for the Detroit IAS this year for this reason. Oh well.
#12
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it's not a matter of fault, when you receive a new part and it's been damaged during shipping the very first thing you should do is call the supplier. They are responsible for providing the part undamaged. If there is a shipping claim to be filed it is from them, not you.
BTW, I had a very bad experience with Ye Olde Wheel Shop in 1995 with an RX-7TT wheel, the wheel was more bent after they returned it than what I sent. When I called them some guy went off on me over the phone and refused to do anything about it or refund my money. I mean the thing had a major wobble just spinning it on the car and didn't even sit flat on the hub you could see the heat marks where they took a torch too it and the markings they made to show the areas needing to be straightened, they didn't even clean that sh-t up
I've had excellent experience with WHeels America though, highly recommended
BTW, I had a very bad experience with Ye Olde Wheel Shop in 1995 with an RX-7TT wheel, the wheel was more bent after they returned it than what I sent. When I called them some guy went off on me over the phone and refused to do anything about it or refund my money. I mean the thing had a major wobble just spinning it on the car and didn't even sit flat on the hub you could see the heat marks where they took a torch too it and the markings they made to show the areas needing to be straightened, they didn't even clean that sh-t up
I've had excellent experience with WHeels America though, highly recommended
Last edited by TeamRX8; 12-29-2005 at 11:56 PM.
#13
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Originally Posted by TeamRX8
it's not a matter of fault, when you receive a new part and it's been damaged during shipping the very first thing you should do is call the supplier. They are responsible for providing the part undamaged. If there is a shipping claim to be filed it is from them, not you.
I was looking at Fixrim.com as they look like one of the premier rim fixers, but as they are not local, so I would have to ship it to them.
I am hoping that this will turn out to be just a cosmetic fix and not something that will get more f'ed up when they try to fix it. Funny, I bust wheels on my MTB bike occasionally and when they go out of true, they are done. Interesting that these shops can re-round wheels that are 100s or 1000s of times stronger than my bike wheel.
Last edited by carbonRX8; 12-30-2005 at 12:02 AM.
#15
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Originally Posted by carbonRX8
Yeah, I here good things about Ye Old. I will give them a call.
I live just north of the northern point of DC. I been trying to get to a columbia meet and meet you guys, but schedules have not been on my side. I have been around, but I dont think we have met. Hey, If there are no good meets in Jan, we should just get together for lunch or what not. I say this because I am incommunacado for Feb. Getting married. She understands the obsession but might not tolerate running off to a meet two days before the wedding. I chose to scrub my plans for the Detroit IAS this year for this reason. Oh well.
I live just north of the northern point of DC. I been trying to get to a columbia meet and meet you guys, but schedules have not been on my side. I have been around, but I dont think we have met. Hey, If there are no good meets in Jan, we should just get together for lunch or what not. I say this because I am incommunacado for Feb. Getting married. She understands the obsession but might not tolerate running off to a meet two days before the wedding. I chose to scrub my plans for the Detroit IAS this year for this reason. Oh well.
#17
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Originally Posted by RENESIS_NEENJA
dude! these are gonna look sweet on you new prius!
#18
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Originally Posted by Im_DANomite
i basically wor a 9-5 shift 5 days a week. so i'm usually free during the weekend. we'll figure something out. btw...congratulations!! feb. seems like a good time to get married....not too cold and no pollen
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