Ok, into the whole lawyer statment.

Can your client prove he did his oil changed? NO, he should have tons of records (17 sets) and he does not have one set. Did you fill out you scheduled maintenance record book? Did you in away way or form record anything? NO, YOu have no case.

As for syntheic oil, it is true it can mess up your apex seals, does that mean its going to happen, no. Can it happen? YES. Mazda made it clear to use 5w-20 SYNTHETIC BLEND not synthetic oil.

But I dont care its your car.

 

OK I know nothing about rotary engines.....do you work for Mazda??? Well as someone Master Trained with Mazda.... suck a fat babys ****!

 

Well actually yes!And if you are like most "Master Techs"you have never seen the inside of a rotary engine.(there are a few exceptions but you are not one based on the comments above).

 

Engine is not a Emissions related component, WHats this about Emissions??

 

Someone who works for Mazda your bad mouthing there techs, yeah you know whats going on with everything. Do you even own a RX-8!

 

Everyone at Mazda has seen a damn engine pulled apart!

 

If you read all the posts in this thread you will,(may)understand the context.But I suppose you reading and comprehension skills are as pathetic as your spelling and writing skills.

 

Where are you a Mazda Service Manager?

 

Well yes ,but the key word may be 'validated'

 

that is all you need - the original p0ster has none of these which is the problem

 

find the federal goverment law that states you have an unconditional warranty for the entire car... do it

 

I disagree. I say THEY need to prove that the maintenance was NOT done. As mentioned, receipts alone don't prove the oil was changed. What are we supposed to do, have a notary public witness the oilchange? I believe Moss-Magnuson act covers this. If having the oil changed at Mazda is the only acceptable proof, then it would have to be provided free of charge. If not then the burden of proof is on Mazda, not the consumer.

 

Oil analysis. Costs me $20. I'm sure Mazda could get it for cheaper. It will not tell them exactly how many miles are on the oil, but whether or not the oil is in serviceable condition -- which is what matters, after all. If they suspect the oil, then they should be able to prove it.

 

I think it is you who are missing the point. If the oil is in good condition, then it is obviously not the cause of the engine failure. Therefore, penalizing the customer is unethical and nothing but a money grab by Mazda.

 

I really don't want to go off topic here been rdeyes is full of crap. Straight crap. The best thing Alex can do if go to MNAO and just fight to get an engine replacement. If it was the oil the conditions that he describes would have been diffirent.

 

all teh intraweb blathering in the world won't change the fact that if they deny it you're only other options are to either sue or eat it, just be prepared to introduce your maintenance records in court as evidence of compliance ...

 

Your beloved Moss-Magnuson act defends your right to use an aftermarket parts supplier instead of OEM and not void your warranty. Last time I checked his engine replacement was not being denied under warranty because he has an AEM CAI.

The act has absolutely no bearing on you OEM warranty regarding the end user breaching the contract by not keeping maintenance records. Its clear as day they want mileage written down and receipts. Nothing beyond that needs "proving". There is no "burden of proof" (the great Moss-Magnuson Act phrase) needed for Mazda refusing warranty coverage when maintenance documents were asked for and could not be furnished - automatically breaching the conditions of your warranty.

 

the oil in the tank at the time of bringing the car in doesn't prove compliance with the terms of the warranty which state to change the oil regularly and document it.

You can think the terms in the manual are not legally binding all you want but the truth is Mazda - and all other manufacturers - spent a lot of money on a team of lawyers to write them in terms that ARE legally binding and will cover Mazda in the event they suspect a customer did not maintain the vehicle.

 

Nope. To be legally binding, there has to be acknowledgment of receipt. I don't remember signing my owner's manual; maybe you can show me where that section is?

Bottom line: how many people change their own oil? (here's a hint: if they're somewhat intelligent and or have the means/resources; most.) how many of those document it? (next to none) Let's go ahead and void every car owner's warranty.

 

Pretty sure you laid down a few signatures to aquire that car. No?

 

ok, hold on everybody. I need to take off my pissed off Mazda client hat and put on my moderator hat...

Do not insult each other on this forum, and especially not on this thread. If you disagree with Mazda needing to repair my car fine, I don't agree with you, but fine. There is NO need to go after each other on here for differences of opinion.

Also, Redeyes13 I see you have 13 posts and I think you did them all in this thread. Please keep it to one if possible or edit more in. And as to you saying that my car had no oil, you need to go back and read from the start of the thread instead of reading bits here and there.

The car had plenty of oil, the oil has been changed every 2000 miles or so which is more than the 7500 Mazda wants. The car is kept in immaculate condition as several forum members can tell you from seeing it personally. I've bore the Mazda Cross since I got the car, created events promoting the brand and the car, and even did magazine photo shoots with my car, I'm a super moderator on a website dedicated to the damn car, and the Dealer was not being blamed for anything, oh and I still love my car.... Though I may never buy another one.

There are a ton of 8's out there and a ton more that are members of this forum who race, don't race, use synthetic, don't use synthetic, abuse, and don't abuse their cars whose engines have lost compression and have had their engines replaced.

Now today, the dealer called me to have me return the rental and pick up my car. They told me that as far as they were concerned the case was closed. I would not need to have to pay for the rental because the engine mounts needed to be replaced and that was covered under warranty, but since Mazda denied the engine replacement they would stop there.

They also warned me not to escalate this as anyone who can see the car would know it was being raced. When I asked why that was (as if it mattered) they stated "it has a racing harness, light weight wheels, and drifter tires".

Now I suspect, that the dealer may have given the Mazda tech line this "information" and they figured... oh no a fast and furious punk blew daddy's car up, and they only thing they could latch on to without getting into trouble was that I never did a single oil change at a Mazda dealer so let's call it abuse and demand oil change receipts for a car purchased in 03 with 35k miles on it.


The car has all the symptoms of all the cars that have needed to have the engine replaced, and the dealer even admitted that it could be "a number of reasons" not just lack of oil change. Come on, give me a break!

 

alex, i maybe jumpin way ahead of myself here, but would publicly admitting you autocross the car be a reason to void your engine replacement???

I just googled 'alex cisneros rx8' and have tons of proof you raced the car legally. They might have did the same easy research.

 

It might, but having registered the car's VIN with Mazdaspeed would have done so sooner.

Again, if this was a singular event and there were NO OTHER cars having this problem. It would be a moot point. This is not the case.

...and if you really want to go there, an SCCA Solo event is barely considered a race. MetLife doesn't even risk you for life insurnce if you do "Sanctioned SCCA Solo events", most forms of car insurance still insure your car at these events, The Solo Rule book says that cars should not normally exceed 65 MPH, and don't even let me start with the Mazda Zoom-Zoom Autocross events. All the more reason as to why this car was kept in immaculate condition.

Again, there are people who have and have not raced, abused, kept service up to date, driven hard, drifted, etc this car and have had their engines replaced under warranty for symptoms similar to mine. And what they are latching on to is that I failed to change my oil?

 

Wow ... I mean wow, really WOW

So that means, if I have a knife/pistol/whatever weapon in my house and it has been used then I am a killer ? come on

I think your dealer is full of bull

Ok, light weight wheels, thats because I want my car to have better respond, its SCIENCE
Good tires, OE tires are CRAP, especially RE040s, so should I stick with Crap for the rest of my car's life ? Why cant I go for better tires ? Whats so bad about getting better traction ?

racing harness ??????????? LOL ! alright .......

I think your dealership is the asswipe who gave whatever BS up thats why Mazda said no to your engine warranty. My dealership, Great Neck Mazda tried to do the same thing to void my whole engine warranty, but TOO fuxking bad Mazda said its ok.

Dealerships are nothing but a bunch of ******. Who cant even do anything without the *computer*.

I guess u should talk to a lawyer about the problem, or go to your local small claim court or something.

When Im 50 if I get cancer(I HOPE NOT!), I can sue everybody just because I got all the receipt for the past 50 years? YEah ! I can sue the hospital where I was born ! WOOOOO !

stop talking out of your ***. Mazda use 5w20 because thats what Ford use. can you read ? obviously not, I think u should go back to school or something.

and where is the Synthetic blend crap came from ? talking out of your *** again ?

 

Warned? Is that warned as in "advised" or as in "threatened"?

So they've changed their story. First it was no documentation of oil changes. Now it's performance paraphenalia. One wonders what excuse they'll come up with next.

Good luck as you escalate.

Ken