bose

iTrader: (5)

Has anyone gotten clarification if they are replacing the pump itself or are they swapping that component over to the new assembly?

ragea1

I checked after they completed my recall and it looks like they just swapped over the pump on mine, it could vary from shop to shop though.

Chrishoky

iTrader: (9)

I'm going to chime in with my experience. Recently replaced the fuel pump with an aftermarket one from Rock Auto (Spectra Premium Brand, paid $180), as my original OEM pump had about 125K miles on it. Last I spoke to Mazda they did not have the parts yet, so I wanted to get it done before the pump failed and I was stuck on the side of the road. They originally told me they were only performing the recall on cars that were leaking fuel or had a fuel smell or other related issue - of which I didnt have at the time.

Shortly after installing the new pump I started getting a fuel smell during fill ups even though the pump performed fine in all conditions (could have been a ring issue or an install issue, not 100% sure). I called up John Kennedy Mazda in Conshohocken PA and told them about the fuel smell, they said bring the car in, although the appointment was for a week out since they had to order the parts for the recall. I told them when I made the appointment this was my only car and I would need a loaner. They said one is included with the recall if needed.

I dropped the car off this morning 8/28/17, and was given a CX-5 rental car for the day (it only had 100 miles on the clock!). I got a call around 4PM that they would be replacing the fuel pump as the aftermarket pump design does not allow the recall parts to be fitted. I'm not sure what that means, but either way they are replacing the fuel pump with an OEM one free of charge. So in my mind, I essentially paid $180 for a new OEM fuel pump and didn't have to pay the labor to have it changed.

From speaking with the service tech, he said that the pump is not officially included in the recall. However, they are more often than not replacing it as this is a fuel and safety related issue and they don't want to held liable, so they are generally airing on the side of caution and putting in new pumps.

Again, this will vary depending on where you go and your certain situation. Just wanted to share my experience so far. Car should be ready in a few days as they needed to order the new pump.

TeamRX8

iTrader: (25)

Never go full r3tard, never ....

Chrishoky

iTrader: (9)

Small update: Im still driving around the loaner CX-5. I dropped the car off Monday and they said they were going to order the fuel pump that day, now its Thursday and no pump. Apparently the crisis in Houston is effecting the part getting to PA - which is totally understandable. They didnt really have a time frame as of right now.

RotaryJeff

Took my RX-8 in last week prior to a 2,200 mile road trip. They did the fuel tank recall (including changing the pump), as well as the control arm recall.

About four months ago both my control arms were bad and replaced, so after the dealer talked to Mazda NA, I was told I'm going to be fully refunded for the prior work, around $600 if memory serves. The dealer processed and submitted the claim, provided me copies for follow up, and hopefully I don't have to do anything else except cash the check when it arrives. 212K miles and it still runs like new.

twistedwankel

iTrader: (6)

I got reimbursed from a repair 4 years ago for the fuel ring leak. I had to pay to replace my fuel pump 3 years ago. Got two recall notices for control arms and fuel filter and spigot. They replaced my 3 year old pump with 12k miles on it when they replaced the control arms.

They wanted $800 extra to replace the upper control arms as you cannot replace only the ball joint. Autozone sells them for $129 ea with lifetime warrantee. So I passed on that. Fortunately I saved my receipts for the Mazdaspeed pump and labor to install from 3 years ago and mailed all that in. Hopefully they will reimburse me the $471 it cost me. They said they couldn't give me the old pump as it has to be returned to Mazda for examination. They also said they couldn't return my alignment to what I had so now I have to get a performance alignment at the tire store. All lame dealer BS. They have lost both their 18 year Mazda only mechanics treating them like crap and not paying for all their down time when they don't bring in enough work. They also lied on the bill and said I had too much gas in the tank (I had 1/4 tank like it said). Scamming the factory for more money.

Note that thru Mazdaspeed I can get 2 upper control arms $400 delivered but that's still twice what Autozone wants. Mazda lists the right and left side with the same part number so I assume they are interchangeable and symmetrical. The labor would have been free had I known to get them in advance.

**Just got back from alignment shop. Turns out the Mazda align was in original spec which is no surprise. The disappointing news is that I lost -1/2* of negative camber with the new control arms on each side. Darn new crap. At least it was free but took them 2.5 days looking for extra work to make tons of money. Didn't work with me.

TeamRX8

iTrader: (25)

You didn't lose anything. They likely didn't put in the time/effort to preload properly before tightening the bolts. You can do that yourself, including searching for the answer on this website if you don't understand what it means.

Hrairoo

Anyone feel as paranoid as I? On Tuesday, I left my car with the dealership for 5 recalls (according to the lady I spoke with) and afraid their "technicians" are going to cold shutdown my car or joyride it for whatever reason. I have a dashcam installed onto my car and kind of paranoid in capturing footage of abuse/problems.

TeamRX8

iTrader: (25)

I'd be more concerned about their ability to work on it properly more than whether they can drive it properly

twistedwankel

iTrader: (6)

I am so pleased with Mazda. They reimbursed me $471.70 for the fuel pump and labor I spent 3 years ago I paid to replace out of pocket. Only took a month to get money.

They had all ready reimbursed me for the rings I paid to replace the prior year. So if you keep all your receipts to prove what you spent prior to a recall they really step up.

Who backs up a 14 year old car?? Mazda. I have about $900 back in my pocket. So I'll buy a new dash door for the airbag now from Mazdaspeed

Silverhorn

My 8 is a S1 2005. I recently got back from a year long trip at work that separated me from my car for almost 60 weeks. My first fill up after getting back, I hadn't even gotten back in my car from retrieving my pump receipt before I noticed a huge puddle of gas leaking out from my car. After looking underneath the car, I noticed a waterfall of gas cascading down from my tanks. I had a friend push me off the growing puddle and I started it and raced home. After leaking out about 1/2 a tank of gas it stopped.

Does this sound like its due to the recall? Has anyone heard of a problem like this?

I dropped it off at the dealer a few days ago and hadn't heard back. After calling today apparently the only details I got were, "The fuel tank work isn't going well"....

Hopefully I get more useful details tomorrow, and hopefully my dealer makes it right.

dannobre

iTrader: (3)

Sounds likely...let us know what the final result is

TeamRX8

iTrader: (25)

As you found out, the entire fuel pump assembly and gasket is well below the maximum fill level of the fuel tank. Almost every in-tank setup is designed this way. This recall is a result of this significant safety issue.

Silverhorn

i'll say. I've never seen soo much has spill before. And as many of you noted it's soo close to the exhaust. I was pretty nervous even driving it to the dealer. My wife who followed me said it leaked every time I accelerated from a light again.

Silverhorn

it was due to the recall. I can't believe it can leak soo badly. On my way to pick it up now. But the service rep told me that my seals had completely cracked through and started to disintegrate. He said after the recall replacements, the leak is fixed. I still don't know if they had to change anything other than lm what was listed In the recall.

RotaryMachineRx

iTrader: (1)

In Canada at least; the dealership is required to send the old pump assembly and pump back to mazda. I deffered from getting this done right now as I have an aftermarket pump in and no garage to swap it out at the moment; but they were not willing to swap my pump motor into the new assembly for me (nor would I trust them to melt the pop of valve).

Also following up from a post a month or two ago, I went for the lower control arm recall but the dealership said they couldn't get at the rear bolt for the passenger side due to my turbo manifold. I don't recall how close the mani is to this bolt; and again no garage to check for myself (currently building a new house); but I had to deffer that recall until a later date as well. Any turbo guys out there happen to get this recall without any issue?

All in all, went to the dealership for 3 recalls (passenger air bag too); and ended up only getting an airbag replaced and an oil change...

twistedwankel

iTrader: (6)

The first thing the service manager asked me prior to setting up the control arm replacement was"..." has the car been in or near any salt or saltwater?" If those bolts get rusty they are not part of the kit and have to be ordered separately. Wasting a day or two.

No idea about the turbo interference w/bolt? Depends which direction it has to be pulled out? Makes sense to me.

However, if you check with autozone or some other supplier the upper control arms/ball joints are probably worn by now. If you buy them in advance for about $126us each and take them with you there won't be any additional labor to install them @ the same time. My dealer wanted $800 for the Mazda new ones so I didn't do them yet. Missed opportunity.

mazdaverx7

iTrader: (6)

I'll pick my 8 up on Friday from the dealer after taking it in for three recalls. I'll keep you guys posted on exactly what was replaced, be it the fuel pump and o-ring or just the o-ring.

RotaryMachineRx

iTrader: (1)

We already know, it is the entire pump assembly, pump motor, and ring.

RX_4+4

I brought mine in and they had it for a month and a half! So glad I went in for the early appointment so I could get a loaner. They actually had to loan me two different cars.I finally had to go back again in order for them to properly realign my front end and the still have it off. If I hold my steering wheel straight I will run off the right side of the road. I can say that this will (hopefully) be my last Mazda, (not my last 7 or 8). I plan to never buy another Mazda and I will do all I can to stay away from Fords too, but I digress.

twistedwankel

iTrader: (6)

Ford owned 30% of Mazda when you car was built. I have always assumed that's where all the issues stemmed from. Quality is much better on new cars.

You are lucky you got to drive a new car for free all that time. Never heard of that before. Obviously your car was dangerous. Where are you located? Just curious. Was it ever in an accident? Big pothole?

Chrishoky

iTrader: (9)

I had a similar situation. When I had my car at the Dealer to do the fuel pump recall they gave me a CX5 with 100 miles on it as a rental. I drove it for 3 weeks while I waited for the fuel pump to come in stock, they said it was on hold due to the Houston floods.

RX_4+4

@ twistedwankel
I swear I replied to this and told you at least 3 quick stories in no time. I hit post and closed the window to go work on my car and had to get back on real quick, only to realize nothing happened. Nothing posted.

SO, quick version. Dealer in Alcoa TN. Used to be two here when I bought this thing in 04. They sucked at service and such so they just sold that dealership to the people in Alcoa. No competition means it is time to take in up the backside around here.
Had the front end recall, the airbag recall, and the fuel recall. I had to wait and wait on parts. I got a loaded cx9 for a bit and it had many nice features but was very uncomfortable for me, the main driver. Turned it in for an 8 mile old cx5 and that thing had more leg/body comfort and room but it sucked jack.
Glad I can say no potholes and no front end accident. Was it dangerous? Hmmm, no I don't think so. Once the parts were on it was not dangerous.

TeamRX8

iTrader: (25)

you mean the one three or 4 posts up above this one?

https://www.rx8club.com/series-i-tec...5/#post4841084

take a deep breath already