MSP16 Flash, what can i expect
03-14-2013, 11:46 PM
#26
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good good good, thanks! wasn't sure if mazda like changed things or if my car would be too old. i called them and they gave me a bunch of info on msp's and recalls that my car was already seen for. thanks for the response!
03-15-2013, 11:19 AM
#27
well MSP16 is just a reflash (i think), so its not like they have to supply some oddball part for the rest of eternity.
10-11-2013, 10:48 AM
#28
Thread Rez...
I just purchased a 2004 recently and contacted Mazda to see if all the recalls were performed which they have records indicating that they were. However they don't show my car having the MSP16 and they told me that it is not a recall item. The dealer called Mazda to ask if they could perform the update for me but were denied so if I want it done I have to pay $75. Is it worth paying for? My car has 98k and as far as I know it's the org engine.
I just purchased a 2004 recently and contacted Mazda to see if all the recalls were performed which they have records indicating that they were. However they don't show my car having the MSP16 and they told me that it is not a recall item. The dealer called Mazda to ask if they could perform the update for me but were denied so if I want it done I have to pay $75. Is it worth paying for? My car has 98k and as far as I know it's the org engine.
10-11-2013, 10:57 AM
#29
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Yes, it is very much worth it. It's not going to magically make your engine better after 98k of running without it, but it is valuable across the board. For $75 it's an easy yes.
10-12-2013, 09:17 AM
#33
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Print out the TSB. It says they're to check for MSP16 on an 8 brought in for any kind of service, and do it if it's not yet been done. So bring yours in for an oil change and show that part of the TSB to the service writer.
Mine was done when I came in for an oil change, and I don't remember waiting much longer than the usual 45 minutes.
Ken
Mine was done when I came in for an oil change, and I don't remember waiting much longer than the usual 45 minutes.
Ken
10-14-2013, 12:02 AM
#34
Print out the TSB. It says they're to check for MSP16 on an 8 brought in for any kind of service, and do it if it's not yet been done. So bring yours in for an oil change and show that part of the TSB to the service writer.
Mine was done when I came in for an oil change, and I don't remember waiting much longer than the usual 45 minutes.
Ken
Mine was done when I came in for an oil change, and I don't remember waiting much longer than the usual 45 minutes.
Ken
10-14-2013, 06:17 AM
#35
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Keep in mind that just because there is a TSB doesn't mean it's free. Recalls are free, TSBs are not. TSBs are free ONLY if there is an applicable warranty left. No warranty that covers the TSB (like bumper to bumper to cover the tail light water TSB) and they can still do the TSB, but you will get charged for it. The TSB is just a set of instructions, not a recall.
10-14-2013, 06:48 PM
#37
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It functions like a TSB.
Look at paragraph 6 of the dealer letter:
Or of the service bulletin itself:
Look at paragraph 6 of the dealer letter:
Mazda Motor Corporation has decided to conduct a Mazda Service Program (MSP) on 2004-
2008 RX-8 vehicles built from April 10, 2003 through November 9, 2007.
Certain 2004-2008 RX-8 vehicles may experience a lack of engine power and/or low/rough
engine idle speed in high ambient temperatures.
Please perform MSP16 on all applicable vehicles in dealer inventory and when owners bring
their vehicles in for regularly scheduled maintenance or other service work. Please explain to
the customer that the powertrain control module is reprogrammed free of charge.
IMPORTANT NOTE:
Please remind your Service Consultants to run a Warranty Vehicle Inquiry
using eMDCS for every vehicle that comes through your drive. This report will indicate if the
vehicle is applicable to MSP16 as well as any other open Service Campaign or Recall.
A Mazda Service Program (MSP) is similar to a Special Service Program (SSP) and is designed
to improve customer satisfaction and reduce customer inconvenience.
Like a Recall or SSP,
eMDCS will display MSP16 when performing an eMDCS Warranty Vehicle Inquiry on an
applicable vehicle. The eMDCS system will also display “OPEN” if the repair has not been
performed, or “CLOSED” if it has been performed. By clicking on the blue MSP16, eMDCS will
hyperlink to Service Bulletin 01-013/08 which provides repair and warranty claim information.
Additionally, you can find this Bulletin on the MS3 Website and on Mstore under Bulletins,
Forms & E-Documents. We have also enclosed copies of this Bulletin for your convenience.
Warranty Claims for MSP16 will be accepted during the Emission Warranty term of the vehicle.
Afterwards a DCSM authorization is required.
For technical assistance, call the Technical Assistance Hotline at . For warranty
questions, contact the Corporate Dealer Assistance Group at , Option 2. Your
support in carrying out this program is greatly appreciated.
2008 RX-8 vehicles built from April 10, 2003 through November 9, 2007.
Certain 2004-2008 RX-8 vehicles may experience a lack of engine power and/or low/rough
engine idle speed in high ambient temperatures.
Please perform MSP16 on all applicable vehicles in dealer inventory and when owners bring
their vehicles in for regularly scheduled maintenance or other service work. Please explain to
the customer that the powertrain control module is reprogrammed free of charge.
IMPORTANT NOTE:
Please remind your Service Consultants to run a Warranty Vehicle Inquiry
using eMDCS for every vehicle that comes through your drive. This report will indicate if the
vehicle is applicable to MSP16 as well as any other open Service Campaign or Recall.
A Mazda Service Program (MSP) is similar to a Special Service Program (SSP) and is designed
to improve customer satisfaction and reduce customer inconvenience.
Like a Recall or SSP,
eMDCS will display MSP16 when performing an eMDCS Warranty Vehicle Inquiry on an
applicable vehicle. The eMDCS system will also display “OPEN” if the repair has not been
performed, or “CLOSED” if it has been performed. By clicking on the blue MSP16, eMDCS will
hyperlink to Service Bulletin 01-013/08 which provides repair and warranty claim information.
Additionally, you can find this Bulletin on the MS3 Website and on Mstore under Bulletins,
Forms & E-Documents. We have also enclosed copies of this Bulletin for your convenience.
Warranty Claims for MSP16 will be accepted during the Emission Warranty term of the vehicle.
Afterwards a DCSM authorization is required.
For technical assistance, call the Technical Assistance Hotline at . For warranty
questions, contact the Corporate Dealer Assistance Group at , Option 2. Your
support in carrying out this program is greatly appreciated.
Or of the service bulletin itself:
WARRANTY INFORMATION
NOTE:
•Mazda will cover this repair for the term of 96/80.
•Additional diagnostic time cannot be claimed for this repair.
NOTE:
•Mazda will cover this repair for the term of 96/80.
•Additional diagnostic time cannot be claimed for this repair.
10-14-2013, 07:04 PM
#38
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So much for my memory functioning. And that never had a warranty.
At least it's good for the emission warranty period. Which doesn't help for an '04 with 98k.
Ken
At least it's good for the emission warranty period. Which doesn't help for an '04 with 98k.
Ken
10-14-2013, 07:19 PM
#39
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I can cheat on the memory thing. My job is working with OEM documentation from nearly every major manufacturer 
I can see nearly everything that dealers can within the network. Parts numbers and vehicle histories I can't, but everything else published to dealers is fair game.
I can see nearly everything that dealers can within the network. Parts numbers and vehicle histories I can't, but everything else published to dealers is fair game.
10-14-2013, 08:12 PM
#40
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I had MSP-16 performed this past summer after I spent a week in Williamsburg, VA and the car wasn't idling so well in the heat. (I felt like a negligent owner, had the car for years at that point) The dealership (Dick Ide Mazda) called the DCSM and got the dealership to perform the job free of charge. The technician came out with a laptop and did the flash right on the spot. He didn't even put a trickle charge on the battery like the procedure says--probably not a bad thing since I forgot about my Sohn adapter. My car is an '04 and obviously out of the warranty period. The key phrase was this: "My car does not idle well in high ambient temperatures." Once I mentioned that, things went smoothly.
01-22-2015, 04:41 PM
#41
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I had this flash done today while my 8 was in with a broken clutch pedal mount. I live in South Carolina and can't wait to see it this fixes the summer heat issues. Also everyone need to get the clutch pedal replaced and or looked at.
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