NAV Owners -- Time to Start Calling! - Page 3

May 11, 2005 | 11:22 AM

#51

djseto

Guest

Posts: n/a

Quote:

Originally Posted by jalibrandi

Just got off the phone with Navteq. No disk for at least the next several months. I give up, a $2000 piece of trash since I have no disk at all. Ultimatum time with the dealer!

I would be all over Mazda North America. Forget your dealer, call the HQ and threaten to sue them if you dont get monetary compensation or a disc. You have a pretty easy case

UPDATE: Navteq told me the discs are out and being sold through dealers.. I am trying to confirm with Mazda NA and my local dealer..will post my findings...

Last edited by djseto; May 11, 2005 at 11:38 AM.

May 11, 2005 | 05:11 PM

#52

Jedi54

Administrator

iTrader: (7)

Joined: Mar 2004

Posts: 22,600

Likes: 3,455

From: The Dark Side

Quote:

Originally Posted by djseto

UPDATE: Navteq told me the discs are out and being sold through dealers.. I am trying to confirm with Mazda NA and my local dealer..will post my findings...

It's not nice to tease...

Really?! Let us know as soon as you have anything. Thanks

May 11, 2005 | 06:25 PM

#53

djseto

Guest

Posts: n/a

See the new Sticky thread at the top of this forum..not good news, but its time to make ourselves heard..or at least annoy the hell out of some Mazda people..

Aug 24, 2005 | 10:03 AM

#54

mrsjacksonrx8

Registered User

Joined: Aug 2004

Posts: 41

Likes: 0

Here is the latest and the greatest that I have heard. Just got off of the phone with Stacie at Mazda North America (ext 118) and she says that they are beginning the distribution of teh Operational Software Updrades, (not the maps). If you look at the following email, NAVTEQ is now saying that the release for the map upgrades will not be until mid-to-late-Sept. We'll see!!

Melinda,

We're expecting a new version to be released by mid- to late-September
at the latest. When this new version is available, you can contact us
at 888-628-6277 to purchase it.

If you could take a moment to complete a brief survey regarding the
quality of service you received, it would be much appreciated. Please
click on the link below:

https://websurveyor.net/wsb.dll/29007/emailsurvery1.htm

Your feedback will be used to monitor and improve the level of service
we provide our customers every day.

NAVTEQ
Customer Contact Center

Sep 2, 2005 | 01:43 PM

#55

Coda

Registered User

Joined: Apr 2005

Posts: 13

Likes: 0

From: Atlanta/Savannah

I just bought an 8 this past Tuesday, and spoke with Navtech today. They asked for my VIN and when I gave it to them they said that Mazda should be getting the release late September, and that they should be sending the disc to me. No mention on any cost to me whatsoever, just that Mazda would be sending me the update.