Cracked Air Bag Dash
12-21-2012, 02:14 PM
#151
Super Moderator
OFFICIAL Mazda response..
This information has been listed here for many months/years...
There is NO 'safety issues' with having a cracked passenger dash Air Bag location.
Please READ the TSB's.
There is NO 'safety issues' with having a cracked passenger dash Air Bag location.
Please READ the TSB's.
01-03-2013, 09:11 AM
#152
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Join Date: Dec 2012
Location: Central Florida
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Mine's cracked too!
Although, this crack was already here when I purchased the car a few weeks ago. Can't say much about how the interior of the car was taken care of before I took the keys, but everything else appears to have been treated with great care! Currently has 72k miles, and no idea when the crack started.
I don't think it's worth the pricey replacement from Mazda, but next time I'm near the dealership, I'll poke around and see what they might be able to do for me.
Although, this crack was already here when I purchased the car a few weeks ago. Can't say much about how the interior of the car was taken care of before I took the keys, but everything else appears to have been treated with great care! Currently has 72k miles, and no idea when the crack started.
I don't think it's worth the pricey replacement from Mazda, but next time I'm near the dealership, I'll poke around and see what they might be able to do for me.
01-04-2013, 11:07 AM
#153
Mine's cracked too!
Although, this crack was already here when I purchased the car a few weeks ago. Can't say much about how the interior of the car was taken care of before I took the keys, but everything else appears to have been treated with great care! Currently has 72k miles, and no idea when the crack started.
I don't think it's worth the pricey replacement from Mazda, but next time I'm near the dealership, I'll poke around and see what they might be able to do for me.
Although, this crack was already here when I purchased the car a few weeks ago. Can't say much about how the interior of the car was taken care of before I took the keys, but everything else appears to have been treated with great care! Currently has 72k miles, and no idea when the crack started.
I don't think it's worth the pricey replacement from Mazda, but next time I'm near the dealership, I'll poke around and see what they might be able to do for me.
I'm seriously going to experiment with decals and cosmetic cure that doesn't affect function of airbag. ALL the Mazdas are cracking over time not just the ones in FL. Anything to avoid spending over $300 for a crappy plastic piece that should be a recall. Grrrrr. Bet it only costs Mazda $50 for this part.
01-04-2013, 11:54 AM
#154
Super Moderator
Recalls do not cover items which are not ''safety'' related.
01-04-2013, 12:18 PM
#156
Super Moderator
Yes they did Mike..
01-06-2013, 07:01 PM
#158
Okay "recall" was a poor choice of word.
BUT I got a free clutch assy, a free catalytic converter with 67,000 miles and the car got a factory engine replacement at 55,000. The ECU has been flashed for free 3 times as they found better ways to do things. I'm sure the original owner got quite alot considering the 6 stickers on the bottom of the hood too.
It would be good form if they at least offered the dash plastic part at a reasonable price "cost". When dirt, sun and "stuff" gets in there I bet it could easily kill the airbag in some way.
In a word: "Toyota"? Japanese auto companies are no longer "world class".
BUT I got a free clutch assy, a free catalytic converter with 67,000 miles and the car got a factory engine replacement at 55,000. The ECU has been flashed for free 3 times as they found better ways to do things. I'm sure the original owner got quite alot considering the 6 stickers on the bottom of the hood too.
It would be good form if they at least offered the dash plastic part at a reasonable price "cost". When dirt, sun and "stuff" gets in there I bet it could easily kill the airbag in some way.
In a word: "Toyota"? Japanese auto companies are no longer "world class".
01-06-2013, 07:33 PM
#159
Super Moderator
Yes, you are fortunate in the US as most other countries don't have EPA demands for makers to replaced failed CATS, or 8 year engine warranty,or extended warranty in case of clutch pedal failure and the cheapest Mazda's available on the planet...yes you are very lucky.
And cars of today have never had so much 'equipment' in them as ever before, even the past decade has seen regulations add another 100 lbs+ for all this safety.
I suggest you read the TSB's just a few posts up, Mazda insists there is no safety issue with passenger air bag.
And cars of today have never had so much 'equipment' in them as ever before, even the past decade has seen regulations add another 100 lbs+ for all this safety.
I suggest you read the TSB's just a few posts up, Mazda insists there is no safety issue with passenger air bag.
01-08-2013, 07:04 PM
#160
Yes, you are fortunate in the US as most other countries don't have EPA demands for makers to replaced failed CATS, or 8 year engine warranty,or extended warranty in case of clutch pedal failure and the cheapest Mazda's available on the planet...yes you are very lucky.
And cars of today have never had so much 'equipment' in them as ever before, even the past decade has seen regulations add another 100 lbs+ for all this safety.
I suggest you read the TSB's just a few posts up, Mazda insists there is no safety issue with passenger air bag.
And cars of today have never had so much 'equipment' in them as ever before, even the past decade has seen regulations add another 100 lbs+ for all this safety.
I suggest you read the TSB's just a few posts up, Mazda insists there is no safety issue with passenger air bag.
01-08-2013, 08:22 PM
#162
Super Moderator
Yes I read them. Why would you believe a manufacturer? Toyota denied any issue with run away acceleration and got their *** handed to them. Mazda is in way worse financial shape than Toyota. Believe them if you want. Fiat will be running Mazda next year. A Fiat Miata for Europe. Then a hybrid rotary ONLY in a RX9 likely. Lucky you have the steering wheel on the right, shift with your weaker left arms so you don't break anything. Bet the sun being North keeps the passenger dash from cracking. I do like what you Aussies did with the GTO and G8's. Maybe you can build the next RX? That would be fun. AND you could explain once again how to fix them. Thanks Ash.
If you want to be jaded and cynical about everyone of them, well you do, go right ahead....As for Toyota...well all that was proven incorrect, IF you actually followed exactly what happened and the FACTS, Toyota was not at fault....out of good-will though (peace of mind) Toyota are offering a retrofit BOS system to customers cars (models) that can have them installed and compensation ($$'s) for owners cars that cannot have a BOS installed.....I guess like the similar Audi USA experience many years prior to Toyota was also found not at fault BTW, the greed at any cost is still alive and well in Yankee land...and or drivers who can't drive more like it, BTW: we have poor drivers here too.
Mazda has put it in writing (TSB) that the passenger air bag system is OK therefore they are not backing away from owner concerns at all, it is there in black and white, perhaps you should counteroffer this as evidence and prove that it is dangerous, and then file a lawsuit that your air bag has deployed, or will deploy, or is dangerous, wont work or any other excuse as to why you should be compensated for a materials crack....
As for the rest of your observations, would you care to put a wager on FIAT running Mazda next year..really?...Mazda has actually started making a profit...FIAT has not....
as for this gem......
Lucky you have the steering wheel on the right, shift with your weaker left arms so you don't break anything. Bet the sun being North keeps the passenger dash from cracking. I do like what you Aussies did with the GTO and G8's. Maybe you can build the next RX? That would be fun. AND you could explain once again how to fix them
01-09-2013, 05:41 PM
#163
This little argument is getting quite out of hand. I am subscribed to this thread because I posted a while ago on it, and quite frankly, the pettiness is obnoxious.
The original argument is that the cosmetic, not functionality, of the dashboard is compromised. Compromised as in multiple cars, regardless of owner, location, or year, have had the same problem. Is this Mazda's problem? Well most consumers would say yes, because the RX-8 brand new was upwards of $30k+. When someone forks out that much cash, people expect to get what they pay for. The dash does not follow this thought pattern.
However, with that said, Mazda is in no way obligated to compensate. The transaction is over, the car is the owner's now and not the dealer's or manufacturer's. So no, Mazda does not have to help us out. Though for customer loyalty, which is worth much more than a $100 part, suffers if they don't. I am a prime example. I love my 8, but if I ever decide to get a new car, I will deeply consider my options other than Mazda. This doesn't mean I won't buy another Mazda, but if they were happier to help me out with this issue, I would be much more inclined to be a repeat consumer.
That is the point of this thread.
For those looking for a new dash cover. I purchased mine on ebay from a seller selling it combined with the airbag. The airbag is the expensive part so I bartered with a few and found a guy willing to sell just the cover for $150. Just an FYI.
Good luck and God Bless.
The original argument is that the cosmetic, not functionality, of the dashboard is compromised. Compromised as in multiple cars, regardless of owner, location, or year, have had the same problem. Is this Mazda's problem? Well most consumers would say yes, because the RX-8 brand new was upwards of $30k+. When someone forks out that much cash, people expect to get what they pay for. The dash does not follow this thought pattern.
However, with that said, Mazda is in no way obligated to compensate. The transaction is over, the car is the owner's now and not the dealer's or manufacturer's. So no, Mazda does not have to help us out. Though for customer loyalty, which is worth much more than a $100 part, suffers if they don't. I am a prime example. I love my 8, but if I ever decide to get a new car, I will deeply consider my options other than Mazda. This doesn't mean I won't buy another Mazda, but if they were happier to help me out with this issue, I would be much more inclined to be a repeat consumer.
That is the point of this thread.
For those looking for a new dash cover. I purchased mine on ebay from a seller selling it combined with the airbag. The airbag is the expensive part so I bartered with a few and found a guy willing to sell just the cover for $150. Just an FYI.
Good luck and God Bless.
Why would I not I believe a "car manufacturer"...well with this brand I DO, seeing I have worked for and with them for many many years I know how they operate, equally I know how some owners operate and what they will do to try and scam out of car makers, distributors and dealers...
If you want to be jaded and cynical about everyone of them, well you do, go right ahead....As for Toyota...well all that was proven incorrect, IF you actually followed exactly what happened and the FACTS, Toyota was not at fault....out of good-will though (peace of mind) Toyota are offering a retrofit BOS system to customers cars (models) that can have them installed and compensation ($$'s) for owners cars that cannot have a BOS installed.....I guess like the similar Audi USA experience many years prior to Toyota was also found not at fault BTW, the greed at any cost is still alive and well in Yankee land...and or drivers who can't drive more like it, BTW: we have poor drivers here too.
Mazda has put it in writing (TSB) that the passenger air bag system is OK therefore they are not backing away from owner concerns at all, it is there in black and white, perhaps you should counteroffer this as evidence and prove that it is dangerous, and then file a lawsuit that your air bag has deployed, or will deploy, or is dangerous, wont work or any other excuse as to why you should be compensated for a materials crack....
As for the rest of your observations, would you care to put a wager on FIAT running Mazda next year..really?...Mazda has actually started making a profit...FIAT has not....
as for this gem......
Are you 'trying to be funny' or just being a jerk...I will take the latter....Bed time for you...
If you want to be jaded and cynical about everyone of them, well you do, go right ahead....As for Toyota...well all that was proven incorrect, IF you actually followed exactly what happened and the FACTS, Toyota was not at fault....out of good-will though (peace of mind) Toyota are offering a retrofit BOS system to customers cars (models) that can have them installed and compensation ($$'s) for owners cars that cannot have a BOS installed.....I guess like the similar Audi USA experience many years prior to Toyota was also found not at fault BTW, the greed at any cost is still alive and well in Yankee land...and or drivers who can't drive more like it, BTW: we have poor drivers here too.
Mazda has put it in writing (TSB) that the passenger air bag system is OK therefore they are not backing away from owner concerns at all, it is there in black and white, perhaps you should counteroffer this as evidence and prove that it is dangerous, and then file a lawsuit that your air bag has deployed, or will deploy, or is dangerous, wont work or any other excuse as to why you should be compensated for a materials crack....
As for the rest of your observations, would you care to put a wager on FIAT running Mazda next year..really?...Mazda has actually started making a profit...FIAT has not....
as for this gem......
Are you 'trying to be funny' or just being a jerk...I will take the latter....Bed time for you...
01-09-2013, 06:35 PM
#164
Super Moderator
The original argument is that the cosmetic, not functionality, of the dashboard is compromised. Compromised as in multiple cars, regardless of owner, location, or year, have had the same problem. Is this Mazda's problem? Well most consumers would say yes, because the RX-8 brand new was upwards of $30k+. When someone forks out that much cash, people expect to get what they pay for. The dash does not follow this thought pattern.
However, with that said, Mazda is in no way obligated to compensate. The transaction is over, the car is the owner's now and not the dealer's or manufacturer's. So no, Mazda does not have to help us out. Though for customer loyalty, which is worth much more than a $100 part, suffers if they don't. I am a prime example. I love my 8, but if I ever decide to get a new car, I will deeply consider my options other than Mazda. This doesn't mean I won't buy another Mazda, but if they were happier to help me out with this issue, I would be much more inclined to be a repeat consumer.
That is the point of this thread.
For those looking for a new dash cover. I purchased mine on ebay from a seller selling it combined with the airbag. The airbag is the expensive part so I bartered with a few and found a guy willing to sell just the cover for $150. Just an FYI.
Good luck and God Bless.
However, with that said, Mazda is in no way obligated to compensate. The transaction is over, the car is the owner's now and not the dealer's or manufacturer's. So no, Mazda does not have to help us out. Though for customer loyalty, which is worth much more than a $100 part, suffers if they don't. I am a prime example. I love my 8, but if I ever decide to get a new car, I will deeply consider my options other than Mazda. This doesn't mean I won't buy another Mazda, but if they were happier to help me out with this issue, I would be much more inclined to be a repeat consumer.
That is the point of this thread.
For those looking for a new dash cover. I purchased mine on ebay from a seller selling it combined with the airbag. The airbag is the expensive part so I bartered with a few and found a guy willing to sell just the cover for $150. Just an FYI.
Good luck and God Bless.
We can only post information that is available at the time, there is not much we can do if owners here do not like the outcome (s).
History, in this case of RX-8 Passenger Air Bag Dash cracking, yes the supplier to Mazda has updated to 'a' newer material as have other makes of cars.
Again history will also show that Mazda did not sell a replacement 'cracked dash section' from the complete assembly which included the air bag module, and cost over $1000.
A few years later Mazda got their supplier to manufacture, without the Air Bag Module bolted to the dash backing.
This backing including new dash trap door is now a saleable new part FEY1-57-K5X and can be purchase much cheaper brand new (Air Bag Module is re-used) @ under $400.
Final, Mazda are not, repeat not going to re-call (not a safety concern) or offer a 'cheaper' alternative (they have already done so), or a longer extended warranty.
However, if there are a numbers of owners who believe they have a strong defence then approach NTSB in North America who may take your case up with MNAO, it worked with Clutch Pedal Brackets for the RX-8 Left Hand Drive market.
NTSB - National Transportation Safety Board
I think this thread has made enough 'points' for members to make a decision...
This thread is now closed.
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