Received recall letter
03-09-2004, 06:12 PM
#27
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HaroldDog, be patient, I just got my letter today and I took delivery of the car in October. I will be scheduling the work tomorrow along with its next oil change.
03-09-2004, 10:22 PM
#31
Whaaaa?
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Originally posted by jdl
Hine.
Some time back I also reported that Cush (Escondido) wouldn't do the oil pan replacement w/o the MIL...
Hine.
Some time back I also reported that Cush (Escondido) wouldn't do the oil pan replacement w/o the MIL...
Simon.
03-10-2004, 01:17 PM
#32
Whaaaa?
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... OK well I dropped it off at Hine today (and get to drive around in a lovely Neon for the day)
On the service order the service writer, who was helpful and a nice guy to boot, put:
"Customer states check PCM updates"
as one of the work order items, so I guess we'll see what transpires from that.
Simon.
On the service order the service writer, who was helpful and a nice guy to boot, put:
"Customer states check PCM updates"
as one of the work order items, so I guess we'll see what transpires from that.
Simon.
03-10-2004, 02:04 PM
#33
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I recieved my letters on Monday....
I hope they don't mess it up because everytime I go to the dealership something goes wrong....stuff got stolen, they put the wrong oil in, I have a ding on the door but I can't prove it was them....
When I called for my appointment for friday they said they need the car for the day even thought the letters say 2 hrs then I told them that I needed a car because I have to work and they told me to wait until I get there on friday to talk to the service manager.
Why do I have the feeling that I am going to get screwed again...................
Wish me luck....
I hope they don't mess it up because everytime I go to the dealership something goes wrong....stuff got stolen, they put the wrong oil in, I have a ding on the door but I can't prove it was them....
When I called for my appointment for friday they said they need the car for the day even thought the letters say 2 hrs then I told them that I needed a car because I have to work and they told me to wait until I get there on friday to talk to the service manager.
Why do I have the feeling that I am going to get screwed again...................
Wish me luck....
03-10-2004, 05:54 PM
#34
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Originally posted by mamccubbin
How did you manage the plugs and ECU reflash?
How did you manage the plugs and ECU reflash?
Just picked up my baby and everything was done without a problem!
03-10-2004, 08:40 PM
#35
Whaaaa?
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Yeah I just got my car back from Hine and it's got the new "L" code on it. Also did the airbag and damper recall. I didn't notice if the trans rattle was gone in neutral yet...
I think the key is not to try and convince them - I just told the guy that I thought there was a new PCM calibration and he said they would hook it up to the machine and see what the story was. He mentioned something about needing a symptom for them to get paid by mazda, so I wasn't sure how it would go, I just left it at that. When he called me to come pick it up, he said they reflashed it with the new PCM calibration.
Simon.
I think the key is not to try and convince them - I just told the guy that I thought there was a new PCM calibration and he said they would hook it up to the machine and see what the story was. He mentioned something about needing a symptom for them to get paid by mazda, so I wasn't sure how it would go, I just left it at that. When he called me to come pick it up, he said they reflashed it with the new PCM calibration.
Simon.
03-10-2004, 10:27 PM
#36
just jd.
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geez Simon, I'm just cursed. But I just got a note from the service manager at Hine, saying "thanks" and to let him know if there's anything else he can do for me -- think I'll just print your last few entries here and see what he says 
03-10-2004, 11:10 PM
#38
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Originally posted by stauburn
I recieved my letters on Monday....
I hope they don't mess it up because everytime I go to the dealership something goes wrong....stuff got stolen, they put the wrong oil in, I have a ding on the door but I can't prove it was them....
When I called for my appointment for friday they said they need the car for the day even thought the letters say 2 hrs then I told them that I needed a car because I have to work and they told me to wait until I get there on friday to talk to the service manager.
Why do I have the feeling that I am going to get screwed again...................
Wish me luck....
I recieved my letters on Monday....
I hope they don't mess it up because everytime I go to the dealership something goes wrong....stuff got stolen, they put the wrong oil in, I have a ding on the door but I can't prove it was them....
When I called for my appointment for friday they said they need the car for the day even thought the letters say 2 hrs then I told them that I needed a car because I have to work and they told me to wait until I get there on friday to talk to the service manager.
Why do I have the feeling that I am going to get screwed again...................
Wish me luck....
---------------------------------------------
MAZDA RENTAL CAR REIMBURSEMENT PROGRAM
At an authorized Mazda dealership for a warranty repair, the owner is eligible to receive a Mazda rental car at no charge (maximum of two days without DCSM approval). The owner's vehicle must be within the mileage and time limitations under the Mazda New Vehicle Limited Warranty.
03-10-2004, 11:16 PM
#39
Bert angry!
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Originally posted by mrtux
curious about this Mazda Driver's Assurance Plan thats part of the warranty. i got both recalls in the mail on the 6MT and airbag and i know its going to take sometime...were any of you provided with a rental vechicle during the repair?
---------------------------------------------
MAZDA RENTAL CAR REIMBURSEMENT PROGRAM
At an authorized Mazda dealership for a warranty repair, the owner is eligible to receive a Mazda rental car at no charge (maximum of two days without DCSM approval). The owner's vehicle must be within the mileage and time limitations under the Mazda New Vehicle Limited Warranty.
curious about this Mazda Driver's Assurance Plan thats part of the warranty. i got both recalls in the mail on the 6MT and airbag and i know its going to take sometime...were any of you provided with a rental vechicle during the repair?
---------------------------------------------
MAZDA RENTAL CAR REIMBURSEMENT PROGRAM
At an authorized Mazda dealership for a warranty repair, the owner is eligible to receive a Mazda rental car at no charge (maximum of two days without DCSM approval). The owner's vehicle must be within the mileage and time limitations under the Mazda New Vehicle Limited Warranty.
03-11-2004, 11:07 AM
#40
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[QUOTE]Originally posted by mrtux
[B]curious about this Mazda Driver's Assurance Plan thats part of the warranty. i got both recalls in the mail on the 6MT and airbag and i know its going to take sometime...were any of you provided with a rental vechicle during the repair?
---------------------------------------------
My dealer always gives me a no charge loaner - even for an oil change!
[B]curious about this Mazda Driver's Assurance Plan thats part of the warranty. i got both recalls in the mail on the 6MT and airbag and i know its going to take sometime...were any of you provided with a rental vechicle during the repair?
---------------------------------------------
My dealer always gives me a no charge loaner - even for an oil change!
03-11-2004, 03:21 PM
#41
Whaaaa?
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Yeah the service manager asked if I wanted a car for the day and they hooked me up with a shiny red Neon...
jdl: it's possible they did the reflash on mine becuase it had the oilpan issue initially... Although I'm sure if you're nice to the service writer and tell them that you'd really be super-happy with them if they just checked to see if the PCM is at the latest calibration or not, and if it's not - what would be involved with getting it updated, you might get some satisfaction...
jdl: it's possible they did the reflash on mine becuase it had the oilpan issue initially... Although I'm sure if you're nice to the service writer and tell them that you'd really be super-happy with them if they just checked to see if the PCM is at the latest calibration or not, and if it's not - what would be involved with getting it updated, you might get some satisfaction...
03-11-2004, 03:48 PM
#42
Is Scarce
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I called to make an appointment, and they said it would be quick and I could just stop in between 10-2 or so. It was done quick and they did a simple inspection at the same time.
03-11-2004, 04:08 PM
#43
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well i just picked mine back up last night, evidently my damper thingy was broken hehe. i had a weird tinny kinda noise going over very small bumps...more so vibrations in the road than bumps but it hasn't completely gone away.
03-12-2004, 12:40 AM
#44
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Took mine in yesterday.. in by Noon, out by 4pm.. they didn't have any Mazda loaners, but they hooked me up with Enterprise.. drove a 2004 Taurus w/200 miles.. felt like an old fart. Picked up my 8 the minute they called.. did Airbag and Damper.. all good now.. :D
03-12-2004, 02:24 AM
#45
to be of no consquence?!
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Wow, I am surprised it took so long for the airbag reacll work for some of you, mine took less than 15 minutes.
Then again, when they replaced my front light due to the fact some idiot hit my car, they gave me one with a dead bulb, so I guess that makes up for it.
And as to the question if our dealers offered us loaners... hell yeah, when I informed them that the light they put in didnt work, they drove from Surrey to Richmond (about 40 km) to pick it up while I was working, left me a loaner, and had it back in 2 hours (just wondering if they did much speeding while getting it back and forth
)
Then again, when they replaced my front light due to the fact some idiot hit my car, they gave me one with a dead bulb, so I guess that makes up for it.
And as to the question if our dealers offered us loaners... hell yeah, when I informed them that the light they put in didnt work, they drove from Surrey to Richmond (about 40 km) to pick it up while I was working, left me a loaner, and had it back in 2 hours (just wondering if they did much speeding while getting it back and forth
)
03-12-2004, 08:06 AM
#46
Registered
Originally posted by sferrett
Yeah the service manager asked if I wanted a car for the day and they hooked me up with a shiny red Neon...
jdl: it's possible they did the reflash on mine becuase it had the oilpan issue initially... Although I'm sure if you're nice to the service writer and tell them that you'd really be super-happy with them if they just checked to see if the PCM is at the latest calibration or not, and if it's not - what would be involved with getting it updated, you might get some satisfaction...
Yeah the service manager asked if I wanted a car for the day and they hooked me up with a shiny red Neon...
jdl: it's possible they did the reflash on mine becuase it had the oilpan issue initially... Although I'm sure if you're nice to the service writer and tell them that you'd really be super-happy with them if they just checked to see if the PCM is at the latest calibration or not, and if it's not - what would be involved with getting it updated, you might get some satisfaction...
03-12-2004, 11:16 AM
#47
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Originally posted by Inconsequential
Wow, I am surprised it took so long for the airbag reacll work for some of you, mine took less than 15 minutes.
Then again, when they replaced my front light due to the fact some idiot hit my car, they gave me one with a dead bulb, so I guess that makes up for it.
And as to the question if our dealers offered us loaners... hell yeah, when I informed them that the light they put in didnt work, they drove from Surrey to Richmond (about 40 km) to pick it up while I was working, left me a loaner, and had it back in 2 hours (just wondering if they did much speeding while getting it back and forth )
Wow, I am surprised it took so long for the airbag reacll work for some of you, mine took less than 15 minutes.
Then again, when they replaced my front light due to the fact some idiot hit my car, they gave me one with a dead bulb, so I guess that makes up for it.
And as to the question if our dealers offered us loaners... hell yeah, when I informed them that the light they put in didnt work, they drove from Surrey to Richmond (about 40 km) to pick it up while I was working, left me a loaner, and had it back in 2 hours (just wondering if they did much speeding while getting it back and forth
)
03-12-2004, 04:18 PM
#48
Wants an 8 again
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recall....well atleast they are taking car of things. this forum will alow us to unite and have a bigger voice for any serious issues.
I thnk we may be SOL on the fuel thing
I thnk we may be SOL on the fuel thing
05-05-2004, 12:57 PM
#49
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Because of this forum, I learned of the recalls and have already had the work completed.
However, I still haven't received any written notice from the dealership regarding the recall.
I've seen that people in Canada, MI, and VA have received notices, but it's strange that the notices didn't all go out at the same time.
Did anyone in the Northeast get the recall notices?
However, I still haven't received any written notice from the dealership regarding the recall.
I've seen that people in Canada, MI, and VA have received notices, but it's strange that the notices didn't all go out at the same time.
Did anyone in the Northeast get the recall notices?
05-06-2004, 06:54 AM
#50
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Hey guys,
I just bought my 8 (am picking her up tonight) just wondering about a few things....My vin falls in the range of the "potentially effected 8's" regarding the damper and airbag recall..i discussed with the dealer and he mentioned that all their cars have been addressed....should i ask to test drive the car before accepting it as mine(it currently has 100 miles on it) ...according to the dealer they drove it from another dealer to their lot, also, what specifically is the "M" / "L" flash that I keep hearing about?...is this something i should discuss with the dealer as well?
I just bought my 8 (am picking her up tonight) just wondering about a few things....My vin falls in the range of the "potentially effected 8's" regarding the damper and airbag recall..i discussed with the dealer and he mentioned that all their cars have been addressed....should i ask to test drive the car before accepting it as mine(it currently has 100 miles on it) ...according to the dealer they drove it from another dealer to their lot, also, what specifically is the "M" / "L" flash that I keep hearing about?...is this something i should discuss with the dealer as well?