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Received recall letter

Old Mar 9, 2004 | 05:23 PM
  #26  
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Why haven't I gotten a recall? I am in Connecticut; bought the car in September.
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Old Mar 9, 2004 | 06:12 PM
  #27  
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HaroldDog, be patient, I just got my letter today and I took delivery of the car in October. I will be scheduling the work tomorrow along with its next oil change.
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Old Mar 9, 2004 | 06:27 PM
  #28  
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My recall arrived today, so I guess its time to schedule the work.
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Old Mar 9, 2004 | 08:07 PM
  #29  
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Bump!
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Old Mar 9, 2004 | 10:20 PM
  #30  
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i got mine today for the airbag recall....got the car in 9/11/03...
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Old Mar 9, 2004 | 10:22 PM
  #31  
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Originally posted by jdl
Hine.
Some time back I also reported that Cush (Escondido) wouldn't do the oil pan replacement w/o the MIL...
Hmm.. Ok well I'm booked in to Hine tomorrow morning and I'll see what they say. They did the oilpan replace for me prior to there being a fully-fledged tsb on it (they came on here and looked at the posts). So I'll see how I go with the PCM recalibration.

Simon.
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Old Mar 10, 2004 | 01:17 PM
  #32  
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... OK well I dropped it off at Hine today (and get to drive around in a lovely Neon for the day)

On the service order the service writer, who was helpful and a nice guy to boot, put:
"Customer states check PCM updates"
as one of the work order items, so I guess we'll see what transpires from that.

Simon.
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Old Mar 10, 2004 | 02:04 PM
  #33  
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I recieved my letters on Monday....

I hope they don't mess it up because everytime I go to the dealership something goes wrong....stuff got stolen, they put the wrong oil in, I have a ding on the door but I can't prove it was them....

When I called for my appointment for friday they said they need the car for the day even thought the letters say 2 hrs then I told them that I needed a car because I have to work and they told me to wait until I get there on friday to talk to the service manager.
Why do I have the feeling that I am going to get screwed again...................

Wish me luck....
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Old Mar 10, 2004 | 05:54 PM
  #34  
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Smile

Originally posted by mamccubbin
How did you manage the plugs and ECU reflash?
I told my dealer I was getting low mileage and had heard of the ECU reflash available. Also said I flooded the car once and wanted the hot plugs. I was surprised I didn't get a hassle.


Just picked up my baby and everything was done without a problem!
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Old Mar 10, 2004 | 08:40 PM
  #35  
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Yeah I just got my car back from Hine and it's got the new "L" code on it. Also did the airbag and damper recall. I didn't notice if the trans rattle was gone in neutral yet...

I think the key is not to try and convince them - I just told the guy that I thought there was a new PCM calibration and he said they would hook it up to the machine and see what the story was. He mentioned something about needing a symptom for them to get paid by mazda, so I wasn't sure how it would go, I just left it at that. When he called me to come pick it up, he said they reflashed it with the new PCM calibration.

Simon.
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Old Mar 10, 2004 | 10:27 PM
  #36  
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geez Simon, I'm just cursed. But I just got a note from the service manager at Hine, saying "thanks" and to let him know if there's anything else he can do for me -- think I'll just print your last few entries here and see what he says
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Old Mar 10, 2004 | 10:39 PM
  #37  
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Took mine in this morning for both recalls and ECU reflash but won't get it back until sometime tommorrow:confused.
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Old Mar 10, 2004 | 11:10 PM
  #38  
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Originally posted by stauburn
I recieved my letters on Monday....

I hope they don't mess it up because everytime I go to the dealership something goes wrong....stuff got stolen, they put the wrong oil in, I have a ding on the door but I can't prove it was them....

When I called for my appointment for friday they said they need the car for the day even thought the letters say 2 hrs then I told them that I needed a car because I have to work and they told me to wait until I get there on friday to talk to the service manager.
Why do I have the feeling that I am going to get screwed again...................

Wish me luck....
curious about this Mazda Driver's Assurance Plan thats part of the warranty. i got both recalls in the mail on the 6MT and airbag and i know its going to take sometime...were any of you provided with a rental vechicle during the repair?
---------------------------------------------
MAZDA RENTAL CAR REIMBURSEMENT PROGRAM
At an authorized Mazda dealership for a warranty repair, the owner is eligible to receive a Mazda rental car at no charge (maximum of two days without DCSM approval). The owner's vehicle must be within the mileage and time limitations under the Mazda New Vehicle Limited Warranty.
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Old Mar 10, 2004 | 11:16 PM
  #39  
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Originally posted by mrtux
curious about this Mazda Driver's Assurance Plan thats part of the warranty. i got both recalls in the mail on the 6MT and airbag and i know its going to take sometime...were any of you provided with a rental vechicle during the repair?
---------------------------------------------
MAZDA RENTAL CAR REIMBURSEMENT PROGRAM
At an authorized Mazda dealership for a warranty repair, the owner is eligible to receive a Mazda rental car at no charge (maximum of two days without DCSM approval). The owner's vehicle must be within the mileage and time limitations under the Mazda New Vehicle Limited Warranty.
Mine doesn't go in until next Monday, but they set me up for a car without me even asking.
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Old Mar 11, 2004 | 11:07 AM
  #40  
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[QUOTE]Originally posted by mrtux
[B]curious about this Mazda Driver's Assurance Plan thats part of the warranty. i got both recalls in the mail on the 6MT and airbag and i know its going to take sometime...were any of you provided with a rental vechicle during the repair?
---------------------------------------------

My dealer always gives me a no charge loaner - even for an oil change!
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Old Mar 11, 2004 | 03:21 PM
  #41  
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Yeah the service manager asked if I wanted a car for the day and they hooked me up with a shiny red Neon...

jdl: it's possible they did the reflash on mine becuase it had the oilpan issue initially... Although I'm sure if you're nice to the service writer and tell them that you'd really be super-happy with them if they just checked to see if the PCM is at the latest calibration or not, and if it's not - what would be involved with getting it updated, you might get some satisfaction...
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Old Mar 11, 2004 | 03:48 PM
  #42  
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I called to make an appointment, and they said it would be quick and I could just stop in between 10-2 or so. It was done quick and they did a simple inspection at the same time.
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Old Mar 11, 2004 | 04:08 PM
  #43  
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well i just picked mine back up last night, evidently my damper thingy was broken hehe. i had a weird tinny kinda noise going over very small bumps...more so vibrations in the road than bumps but it hasn't completely gone away.
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Old Mar 12, 2004 | 12:40 AM
  #44  
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From: seven0two
Took mine in yesterday.. in by Noon, out by 4pm.. they didn't have any Mazda loaners, but they hooked me up with Enterprise.. drove a 2004 Taurus w/200 miles.. felt like an old fart. Picked up my 8 the minute they called.. did Airbag and Damper.. all good now.. :D
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Old Mar 12, 2004 | 02:24 AM
  #45  
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Wow, I am surprised it took so long for the airbag reacll work for some of you, mine took less than 15 minutes.
Then again, when they replaced my front light due to the fact some idiot hit my car, they gave me one with a dead bulb, so I guess that makes up for it.
And as to the question if our dealers offered us loaners... hell yeah, when I informed them that the light they put in didnt work, they drove from Surrey to Richmond (about 40 km) to pick it up while I was working, left me a loaner, and had it back in 2 hours (just wondering if they did much speeding while getting it back and forth )
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Old Mar 12, 2004 | 08:06 AM
  #46  
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Originally posted by sferrett
Yeah the service manager asked if I wanted a car for the day and they hooked me up with a shiny red Neon...

jdl: it's possible they did the reflash on mine becuase it had the oilpan issue initially... Although I'm sure if you're nice to the service writer and tell them that you'd really be super-happy with them if they just checked to see if the PCM is at the latest calibration or not, and if it's not - what would be involved with getting it updated, you might get some satisfaction...
i just dropped mine off for the recalls, brake squeal and clutch noise which the service guy said was normal. i mentioned the flash and he said he never heard of it. i told him to call mazda. he said he would look into it for me.
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Old Mar 12, 2004 | 11:16 AM
  #47  
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Originally posted by Inconsequential
Wow, I am surprised it took so long for the airbag reacll work for some of you, mine took less than 15 minutes.
Then again, when they replaced my front light due to the fact some idiot hit my car, they gave me one with a dead bulb, so I guess that makes up for it.
And as to the question if our dealers offered us loaners... hell yeah, when I informed them that the light they put in didnt work, they drove from Surrey to Richmond (about 40 km) to pick it up while I was working, left me a loaner, and had it back in 2 hours (just wondering if they did much speeding while getting it back and forth )
The airbag fix is quick, but the damper fix is fairly complicated. Look at the TSB.
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Old Mar 12, 2004 | 04:18 PM
  #48  
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recall....well atleast they are taking car of things. this forum will alow us to unite and have a bigger voice for any serious issues.


I thnk we may be SOL on the fuel thing
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Old May 5, 2004 | 12:57 PM
  #49  
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Because of this forum, I learned of the recalls and have already had the work completed.

However, I still haven't received any written notice from the dealership regarding the recall.

I've seen that people in Canada, MI, and VA have received notices, but it's strange that the notices didn't all go out at the same time.

Did anyone in the Northeast get the recall notices?
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Old May 6, 2004 | 06:54 AM
  #50  
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Hey guys,

I just bought my 8 (am picking her up tonight) just wondering about a few things....My vin falls in the range of the "potentially effected 8's" regarding the damper and airbag recall..i discussed with the dealer and he mentioned that all their cars have been addressed....should i ask to test drive the car before accepting it as mine(it currently has 100 miles on it) ...according to the dealer they drove it from another dealer to their lot, also, what specifically is the "M" / "L" flash that I keep hearing about?...is this something i should discuss with the dealer as well?
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