Need a new engine. Can I get a rental?
05-20-2010, 08:25 PM
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Need a new engine. Can I get a rental?
I was told a few days ago I'll be getting a new engine. I've heard of people here getting loaner cars or rentals while their engines get installed. I've already been without a car for a week and I'm told it will be at least another week until my car is back. I have a job to get to everyday and this was my only car.
When I called the dealer he talked to me like I was a naughty kid asking for more cake after I already had some. He told me mazda was paying $7000 for a new engine and wasnt going to provide a car for me.
I've had this car for 2 weeks, now I have no car out of no fault of my own and they wont provide me with something?
When I called the dealer he talked to me like I was a naughty kid asking for more cake after I already had some. He told me mazda was paying $7000 for a new engine and wasnt going to provide a car for me.
I've had this car for 2 weeks, now I have no car out of no fault of my own and they wont provide me with something?
05-20-2010, 08:40 PM
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If you are still within the powertrain warranty (varies between the years, 60,000 was the highest though), then yes, you are entitled to a rental. If you are over the powertrain but under the 100k core, then no, you aren't eligible, but they might be nice anyway. Their option.
What is your year and mileage?
Most people think that the 100k warranty covers everything, and it doesn't. A "free engine replacement" under the 100k warranty (and not under any other) will still cost you $500-$600 from the fluids, gaskets, seals, etc... the stuff they can't transfer from your old engine core to your new. Common sense here, if that isn't covered, no way a rental will be.
If you are still under normal powertrain warranty, then it does indeed state you are due a rental. So it depends on which warranty is covering this work.
What is your year and mileage?
Most people think that the 100k warranty covers everything, and it doesn't. A "free engine replacement" under the 100k warranty (and not under any other) will still cost you $500-$600 from the fluids, gaskets, seals, etc... the stuff they can't transfer from your old engine core to your new. Common sense here, if that isn't covered, no way a rental will be.
If you are still under normal powertrain warranty, then it does indeed state you are due a rental. So it depends on which warranty is covering this work.
Last edited by RIWWP; 05-20-2010 at 08:48 PM.
05-21-2010, 11:00 AM
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My car is a 2004 with 63k miles on it. I had it for less than 2 weeks before it needed a new engine. Everything should be completely covered because I have a 60 day period where the dealer is supposed to pay for everything. If they give me enough crap about paying for too much, I'm just going to tell them I don't want the car and to give me a refund, which they have to do. At least under Massachusetts law.
I just assumed that with all the inconvenience to me and all the money they already have to pay, they could afford to give me a car for a week.
I just assumed that with all the inconvenience to me and all the money they already have to pay, they could afford to give me a car for a week.
05-21-2010, 01:22 PM
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Yeah, no automatic rental from the 100k warranty, but if you have a seperate 60 day warranty that does that you are still in, the certainly push for it. If they push back, hand the car back.
05-21-2010, 01:41 PM
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I have an 04 and the engine went earlier this week. I had 55k miles and they gave me a free loaner, 6. I think it might just be this service dept. because they have always taken care of me and all their customers. Bob Moore Mazda in OKC. Have never had a bad experience in there.
05-21-2010, 01:54 PM
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I have an 05 with 57K....I have been wanting to take my car in for a compression test because I think the engine is going...I have also been wondering what they will do for me if in fact the engine needs to be replaced? Rental? Any other expenses I need to dish out for having 57k? I'm just nervous because I need my car for work too.....
05-21-2010, 01:55 PM
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55,000 miles is within the 60,000 powertrain, which allows rentals from everything I have read. At 63,000 he is outside powertrain.
His 60-day warranty should still apply here...
His 60-day warranty should still apply here...
05-21-2010, 02:00 PM
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I have an 05 with 57K....I have been wanting to take my car in for a compression test because I think the engine is going...I have also been wondering what they will do for me if in fact the engine needs to be replaced? Rental? Any other expenses I need to dish out for having 57k? I'm just nervous because I need my car for work too.....
The 60k recommended maintenance (not Mazda's, but ours as a community), is transmission and diff fluid, spark plugs, plug wires, coils. Everything else is basically optional or 'as needed'. If you have done any of these within the last 10-20k miles, maybe you can hold off longer, but they should have been done at 30k, and the lifespan is about 30k.
Do it yourself though, can take a saturday afternoon and cost you a few hundred, a dealer will take a day or more and only charge you hundreds more, if you are lucky.
If you think your engine is failing, get the compression test done before 60k, because if it fails before 60k, you will be in your powertrain warranty, and the engine replacement is free. If you are past 60k but within the 100k core warranty, the core warranty only covers the core engine itself, and there will be ~500-600 in charges for the fluids, gaskets, seals, washers, etc... that can't be reused from the old engine. They will even reuse the spark plugs, coils, wires, etc...
But it's not like 60k is the death stroke, plenty of engines on here last plenty longer.
05-21-2010, 02:17 PM
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Most engine replacements are only a day or two of work on the car, and you usually can keep driving it until the engine shows up at the dealer and you drop off the car.
The 60k recommended maintenance (not Mazda's, but ours as a community), is transmission and diff fluid, spark plugs, plug wires, coils. Everything else is basically optional or 'as needed'. If you have done any of these within the last 10-20k miles, maybe you can hold off longer, but they should have been done at 30k, and the lifespan is about 30k.
Do it yourself though, can take a saturday afternoon and cost you a few hundred, a dealer will take a day or more and only charge you hundreds more, if you are lucky.
If you think your engine is failing, get the compression test done before 60k, because if it fails before 60k, you will be in your powertrain warranty, and the engine replacement is free. If you are past 60k but within the 100k core warranty, the core warranty only covers the core engine itself, and there will be ~500-600 in charges for the fluids, gaskets, seals, washers, etc... that can't be reused from the old engine. They will even reuse the spark plugs, coils, wires, etc...
But it's not like 60k is the death stroke, plenty of engines on here last plenty longer.
The 60k recommended maintenance (not Mazda's, but ours as a community), is transmission and diff fluid, spark plugs, plug wires, coils. Everything else is basically optional or 'as needed'. If you have done any of these within the last 10-20k miles, maybe you can hold off longer, but they should have been done at 30k, and the lifespan is about 30k.
Do it yourself though, can take a saturday afternoon and cost you a few hundred, a dealer will take a day or more and only charge you hundreds more, if you are lucky.
If you think your engine is failing, get the compression test done before 60k, because if it fails before 60k, you will be in your powertrain warranty, and the engine replacement is free. If you are past 60k but within the 100k core warranty, the core warranty only covers the core engine itself, and there will be ~500-600 in charges for the fluids, gaskets, seals, washers, etc... that can't be reused from the old engine. They will even reuse the spark plugs, coils, wires, etc...
But it's not like 60k is the death stroke, plenty of engines on here last plenty longer.
05-21-2010, 02:21 PM
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Swapping to a stock intake will always help minimize hassle, but an AEM intake can't legally void the warranty, since the Mazdaspeed instake is identical to the AEM (because AEM makes it!), and the intake has nothing to do with the compression readings (basically).
The 60k warranty is just the powertrain warranty from the factory. If you don't have the full owner's packet transferred from prior owners, go to MazdaUSA.com, sign up with your VIN under the owner's section, and take a look at your warranty information. Look at the powertrain section in particular.
The 60k warranty is just the powertrain warranty from the factory. If you don't have the full owner's packet transferred from prior owners, go to MazdaUSA.com, sign up with your VIN under the owner's section, and take a look at your warranty information. Look at the powertrain section in particular.
05-21-2010, 02:47 PM
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Swapping to a stock intake will always help minimize hassle, but an AEM intake can't legally void the warranty, since the Mazdaspeed instake is identical to the AEM (because AEM makes it!), and the intake has nothing to do with the compression readings (basically).
The 60k warranty is just the powertrain warranty from the factory. If you don't have the full owner's packet transferred from prior owners, go to MazdaUSA.com, sign up with your VIN under the owner's section, and take a look at your warranty information. Look at the powertrain section in particular.
The 60k warranty is just the powertrain warranty from the factory. If you don't have the full owner's packet transferred from prior owners, go to MazdaUSA.com, sign up with your VIN under the owner's section, and take a look at your warranty information. Look at the powertrain section in particular.
05-21-2010, 02:52 PM
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Hehe. Keep "must" in quotes. They certainly can deny anything.
For example if you go in for warranty service and you have, say a short shifter, and the service advisor is submitting the warranty paperwork for a tail light moisture, and MNAO asks if the car is stock, and he says no because of the short shifter, and MNAO denys the warranty because the car isn't stock..., but you don't get to hear that exchange, all you hear is the service advisor telling you later that day "Mazda denied the warranty"...
See how something could be entirely covered but end up getting denied? The warranty does state it, but that doesn't mean you will always get it
Might have to fight for it.
Always be prepared in ANY communication or relationship with your dealer. Every single time. I don't care if you are buying a plastic fender liner clip or trying to get an engine replaced.
For example if you go in for warranty service and you have, say a short shifter, and the service advisor is submitting the warranty paperwork for a tail light moisture, and MNAO asks if the car is stock, and he says no because of the short shifter, and MNAO denys the warranty because the car isn't stock..., but you don't get to hear that exchange, all you hear is the service advisor telling you later that day "Mazda denied the warranty"...
See how something could be entirely covered but end up getting denied? The warranty does state it, but that doesn't mean you will always get it
Might have to fight for it.Always be prepared in ANY communication or relationship with your dealer. Every single time. I don't care if you are buying a plastic fender liner clip or trying to get an engine replaced.
05-21-2010, 02:56 PM
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Hehe. Keep "must" in quotes. They certainly can deny anything.
For example if you go in for warranty service and you have, say a short shifter, and the service advisor is submitting the warranty paperwork for a tail light moisture, and MNAO asks if the car is stock, and he says no because of the short shifter, and MNAO denys the warranty because the car isn't stock..., but you don't get to hear that exchange, all you hear is the service advisor telling you later that day "Mazda denied the warranty"...
See how something could be entirely covered but end up getting denied? The warranty does state it, but that doesn't mean you will always get it Might have to fight for it.
Always be prepared in ANY communication or relationship with your dealer. Every single time. I don't care if you are buying a plastic fender liner clip or trying to get an engine replaced.
For example if you go in for warranty service and you have, say a short shifter, and the service advisor is submitting the warranty paperwork for a tail light moisture, and MNAO asks if the car is stock, and he says no because of the short shifter, and MNAO denys the warranty because the car isn't stock..., but you don't get to hear that exchange, all you hear is the service advisor telling you later that day "Mazda denied the warranty"...
See how something could be entirely covered but end up getting denied? The warranty does state it, but that doesn't mean you will always get it
Might have to fight for it.Always be prepared in ANY communication or relationship with your dealer. Every single time. I don't care if you are buying a plastic fender liner clip or trying to get an engine replaced.
05-21-2010, 03:32 PM
#18
He's as bad as Can
To the original poster if the dealer still refuses to get you a loner try and ask for a rental at the dealer rate. I used to work for a local car rental company that did dealership loaners. The rate the dealer paid was around $20/day. You could ask for a loaner but YOU pay for it at the dealership's discounted rate.
05-21-2010, 11:34 PM
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To the original poster if the dealer still refuses to get you a loner try and ask for a rental at the dealer rate. I used to work for a local car rental company that did dealership loaners. The rate the dealer paid was around $20/day. You could ask for a loaner but YOU pay for it at the dealership's discounted rate.
As a side note, will I notice an increase of power in a new engine? I always thought this one had plenty, but if the compression was low on this one I'm wondering if the new one will feel a whole lot different.
05-28-2010, 03:44 PM
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I'm undergoing my engine replacement right now, 76K on an 07. No loaner, but so far that I'm paying for is a new clutch and oil change. About $700 out of pocket, they already said my coils, plugs, and wires are good, so hopefully no more hidden charges. My dealership is saying 2 or 3 more days. They already have the engine, removed the old one, and the car is disassembled. Not sure why they can do all that in one day, but it will take 3 to put back together.
05-28-2010, 04:21 PM
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I'm undergoing my engine replacement right now, 76K on an 07. No loaner, but so far that I'm paying for is a new clutch and oil change. About $700 out of pocket, they already said my coils, plugs, and wires are good, so hopefully no more hidden charges. My dealership is saying 2 or 3 more days. They already have the engine, removed the old one, and the car is disassembled. Not sure why they can do all that in one day, but it will take 3 to put back together.
05-28-2010, 04:47 PM
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I'm undergoing my engine replacement right now, 76K on an 07. No loaner, but so far that I'm paying for is a new clutch and oil change. About $700 out of pocket, they already said my coils, plugs, and wires are good, so hopefully no more hidden charges. My dealership is saying 2 or 3 more days. They already have the engine, removed the old one, and the car is disassembled. Not sure why they can do all that in one day, but it will take 3 to put back together.
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