Notices
RX-8 Discussion General discussion about the RX-8 that doesn't fit in one of the specialty forums.
Sponsored by:
Sponsored by: CARiD

8 years, 100,000 mi extended warranty.

Thread Tools
 
Rate Thread
 
Old Jun 5, 2008 | 12:17 AM
  #251  
zoom44's Avatar
Administrator
 
Joined: Jul 2002
Posts: 21,958
Likes: 115
From: portland oregon
yep i might make a thread just for the Q&A. ill talk it over with him tomorrow
Reply
Old Jun 5, 2008 | 12:18 AM
  #252  
fahrfegneugen's Avatar
Registered
 
Joined: Jan 2008
Posts: 1,467
Likes: 1
From: Wash/Idaho
That's awesome, thanks for arranging that. I don't know what I would ask him though...
Reply
Old Jun 5, 2008 | 01:10 AM
  #253  
zoom44's Avatar
Administrator
 
Joined: Jul 2002
Posts: 21,958
Likes: 115
From: portland oregon
his idea
Reply
Old Jun 5, 2008 | 01:20 AM
  #254  
Reuben's Avatar
Registered User
 
Joined: May 2008
Posts: 17
Likes: 0
How do you know if you're eligible for this warranty besides if it came in the mail.

Can you only get it if you bought your rx8 new? Because I got mine used.
Reply
Old Jun 5, 2008 | 01:36 AM
  #255  
Nubo's Avatar
Lubricious
 
Joined: Oct 2003
Posts: 3,425
Likes: 4
From: SF Bay Area, California
Originally Posted by SilverEIGHT
I propose we do something so different that it would make Mazda proud of our group. They have given us such positive reinforcement that it's time we as a large active group, put together a letter of thanks and appreciation for the 8/100 extension. Does anyone have a suggestion as to how we can put this together and have everyone sign it? Maybe we could do it in some kind of dedicated online page that appends names to a letter or something really cool that they could go to and see just how much we REALLY do appreciate what they have done. Suggestions, thoughts and expertise would be much appreciated. I don't think they would ever expect the reverse of a petition!


... maybe this thread will actually do the same thing, do you think Mazda is reading this?
Nice sentiment, but for now the extension is really only some words on a piece of paper. The problem in the past has been the organizational dysfunction that makes the customer the pickle in the middle between Mazda corporate, and the dealership. If Mazda failed to provide good servicing of the original warranty, what now has changed to make getting coverage under the 8/100 warranty any less of a hassle?

Oh, and thanks Mazda for letting me know how to add oil to my 2004 RX-8
Reply
Old Jun 5, 2008 | 01:40 AM
  #256  
rx8phase1's Avatar
Registered User
iTrader: (1)
 
Joined: Sep 2007
Posts: 410
Likes: 0
From: Chino CA.
yup i got mine yesterday the only thing that kinda sucks is i have to have receipts of service done to my car
Reply
Old Jun 5, 2008 | 01:40 AM
  #257  
zoom44's Avatar
Administrator
 
Joined: Jul 2002
Posts: 21,958
Likes: 115
From: portland oregon
Originally Posted by Reuben
How do you know if you're eligible for this warranty besides if it came in the mail.

Can you only get it if you bought your rx8 new? Because I got mine used.
ask Jeremy Barnes this question on Friday
Reply
Old Jun 5, 2008 | 06:08 AM
  #258  
robrecht's Avatar
Registered
 
Joined: Dec 2003
Posts: 1,932
Likes: 0
From: Hunterdon County
Originally Posted by zoom44
Im sure he will tell you himself but he has read the comments here and sent many of them up the chain. Mazda is very psyched to be able to provide this and put their wallet behind the Rotary and they are very grateful for the appreciation you guys are showing.

You may have just noticed i said Jeremy will say so himself. He'll be posting most likely Friday morning, and will answer as many questions as he has time for and is able to.

So as i said yesterday get your questions and your feedback ready because you'll get the opportunity Friday to basically ask/tell Mazda directly.

I hope it goes with out saying that i wish everyone to be polite with our guest- and remember he wont answer any questions about future product
That's great, Zooom! I'll be working Friday, but I hope some knowledgable types will be around to politely ask about some of crucial issues being discussed here:

1. Recommendations for heavier oil by experienced rotary engine rebuilders seeing early bearing wear. Differing Mazda recommendation in US vs other countries.

2. Premix to better lubricate the center apex seals.

3. Sohn adapter and/or use of synthetic oil

Would love for him to get the honest perspective of Mazda's best engineers and share it here.

Thanks again!
Reply
Old Jun 5, 2008 | 06:17 AM
  #259  
SilverEIGHT's Avatar
Thread Starter
Registered
 
Joined: Nov 2004
Posts: 4,866
Likes: 4
From: Buford, GA USA
Originally Posted by robrecht
That's great, Zooom! I'll be working Friday, but I hope some knowledgable types will be around to politely ask about some of crucial issues being discussed here:

1. Recommendations for heavier oil by experienced rotary engine rebuilders seeing early bearing wear. Differing Mazda recommendation in US vs other countries.

2. Premix to better lubricate the center apex seals.
I agree. Both of these are VERY important questions. I also want to know if the 2009 model will specify 5w20?
Reply
Old Jun 5, 2008 | 06:20 AM
  #260  
claus's Avatar
Registered User
 
Joined: May 2008
Posts: 57
Likes: 0
From: Piraeus, Greece
Originally Posted by ArthurY
Gotten my package today. The DVD is nicely presented.

One instruction in the DVD contradicted what my dealer told me. The thingy about revving it to 3K RPM ...

1) In the DVD, it says rev to 3K for 10 secs
2) Let go accelerator to idle
3) turn off engine

My dealer told me to skip (2) and turn off the engine at 3K RPM after 10secs. Did your dealer tell you that?
the only reason to do the 3 steps he told you is only if you HAD, and i mean absolutely HAD TO shut the car down without it having the normal operating temp (to avoid flooding).

otherwise you never have to do his advice ...

just wait 3-5 mins to reach norm. temp. and you will have no worries !!!
Reply
Old Jun 5, 2008 | 06:38 AM
  #261  
Speedy400's Avatar
Registered
 
Joined: Aug 2006
Posts: 102
Likes: 0
It will be interesting to see the first guys who actually take advantage of this new engine core parts warranty (8/100K), and what this will really means in terms of what is covered and what is not. I'm still not sure if labor is covered and all Mazda is really doing is paying for the rotors and seals. It could mean an $8K engine replacement will 'only' cost us $7K???
Opinions?
Reply
Old Jun 5, 2008 | 07:02 AM
  #262  
DOMINION's Avatar
I don't buy Kool-Aid
 
Joined: Apr 2004
Posts: 8,823
Likes: 2
From: Vegas Baby!
Cool

Originally Posted by Reuben
How do you know if you're eligible for this warranty besides if it came in the mail.

Can you only get it if you bought your rx8 new? Because I got mine used.
Everyone gets it. I have a used 2004 MT 8 and got the letter and the DVD in a large envelope with my Vin # in the paper work.

Last edited by DOMINION; Jun 5, 2008 at 07:05 AM.
Reply
Old Jun 5, 2008 | 07:05 AM
  #263  
DOMINION's Avatar
I don't buy Kool-Aid
 
Joined: Apr 2004
Posts: 8,823
Likes: 2
From: Vegas Baby!
Arrow

Originally Posted by rx8phase1
yup i got mine yesterday the only thing that kinda sucks is i have to have receipts of service done to my car
I dont know about where you live but where I'm at in Las Vegas NV its the State law from the DMV that Car Dealers must prived receipts to you for any services they have done to your Car. You should look into that. I got so bad out here in Vegas they made large signs for the dealers to place in the service departments.
-Gil
Reply
Old Jun 5, 2008 | 08:37 AM
  #264  
invasion08's Avatar
Registered
iTrader: (7)
 
Joined: Nov 2003
Posts: 2,079
Likes: 3
From: New jersey
On 11/27/07 I had 65,100 miles on my car and my motor went. Keep in mind the new motor that was put in was my third motor in the car and the first one i had to pay for. I am waiting to get my letter in the mail so i can send in the paperwork for my reimbursement. Hopefully our we will have answers for our questions soon. I called Mazda NA the our day and could not get an answer from them and the guy would not allow me to talk the warranty department.
Reply
Old Jun 5, 2008 | 09:40 AM
  #265  
dmc27's Avatar
doin' the bull dance
 
Joined: Mar 2006
Posts: 3,174
Likes: 2
From: Quahog, RI
Originally Posted by fahrfegneugen
So he is going to answer questions in this thread? Pretty cool.
He did the same for an issue in the past. Good guy, and very nice of him to venture into the tepid waters of 8club.


Originally Posted by Nubo
Nice sentiment, but for now the extension is really only some words on a piece of paper. The problem in the past has been the organizational dysfunction that makes the customer the pickle in the middle between Mazda corporate, and the dealership. If Mazda failed to provide good servicing of the original warranty, what now has changed to make getting coverage under the 8/100 warranty any less of a hassle?
It doesn't matter how long the warranty is if the dealership sucks. But I still believe Mazda is busting it's *** to stand behind the rotary. There's always another dealership, though.
Reply
Old Jun 5, 2008 | 09:42 AM
  #266  
dmc27's Avatar
doin' the bull dance
 
Joined: Mar 2006
Posts: 3,174
Likes: 2
From: Quahog, RI
Good Qs. Copied so I can find them easy in case they don't get asked by anyone else on Friday.

Originally Posted by robrecht
That's great, Zooom! I'll be working Friday, but I hope some knowledgable types will be around to politely ask about some of crucial issues being discussed here:

1. Recommendations for heavier oil by experienced rotary engine rebuilders seeing early bearing wear. Differing Mazda recommendation in US vs other countries.

2. Premix to better lubricate the center apex seals.

3. Sohn adapter and/or use of synthetic oil

Would love for him to get the honest perspective of Mazda's best engineers and share it here.

Thanks again!
I'll have to re-read it to see if labor costs are spelled out, but I would assume labor is covered just like any other warranty work.
Originally Posted by Speedy400
It will be interesting to see the first guys who actually take advantage of this new engine core parts warranty (8/100K), and what this will really means in terms of what is covered and what is not. I'm still not sure if labor is covered and all Mazda is really doing is paying for the rotors and seals. It could mean an $8K engine replacement will 'only' cost us $7K???
Opinions?
Reply
Old Jun 5, 2008 | 10:10 AM
  #267  
SilverEIGHT's Avatar
Thread Starter
Registered
 
Joined: Nov 2004
Posts: 4,866
Likes: 4
From: Buford, GA USA
Yea, I agree. It is an "extension" and labor was covered before.
Reply
Old Jun 5, 2008 | 10:11 AM
  #268  
hough2696's Avatar
Man Up!!!!
 
Joined: May 2007
Posts: 637
Likes: 0
From: Ft Bragg, NC
Originally Posted by Reuben
How do you know if you're eligible for this warranty besides if it came in the mail.

Can you only get it if you bought your rx8 new? Because I got mine used.
I purchased mine used, granted it was from a Mazda dealer, and I received my warranty extension yesterday.
Reply
Old Jun 5, 2008 | 10:36 AM
  #269  
JRichter's Avatar
Void Where Prohibited
 
Joined: Sep 2005
Posts: 3,046
Likes: 0
From: Mineola, TX
^ yep, bought mine used back in 2005 and got the packet in the mail yesterday. I would think this warranty goes with any (w/o warranty voiding mods) RX-8 regardless of owner.
Reply
Old Jun 5, 2008 | 10:45 AM
  #270  
hough2696's Avatar
Man Up!!!!
 
Joined: May 2007
Posts: 637
Likes: 0
From: Ft Bragg, NC
I think his concern is how will Mazda know he is the current owner if he bought it used from someone other than a Mazda dealer.
Reply
Old Jun 5, 2008 | 11:09 AM
  #271  
Nubo's Avatar
Lubricious
 
Joined: Oct 2003
Posts: 3,425
Likes: 4
From: SF Bay Area, California
It would be great if we could get a definitive answer, yes or no, to the following question:

"Will use of synthetic oil in the RX-8 void the warranty"?

Yes or no. I don't want to hear about what is "recommended".
Reply
Old Jun 5, 2008 | 11:09 AM
  #272  
dmc27's Avatar
doin' the bull dance
 
Joined: Mar 2006
Posts: 3,174
Likes: 2
From: Quahog, RI
call the 800 number on the press release and make sure they have your info.


problem solved.


yay me!
Reply
Old Jun 5, 2008 | 11:10 AM
  #273  
RyanX-8's Avatar
2004 Titanium Grey GT
iTrader: (1)
 
Joined: Apr 2008
Posts: 286
Likes: 0
That is great! Is it whichever comes first? (100kmile or 8 years)
Reply
Old Jun 5, 2008 | 12:09 PM
  #274  
canzoomer's Avatar
Forum Vendor
 
Joined: Jul 2003
Posts: 1,223
Likes: 1
From: Edmonton, Alberta
I talked with my local dealer service manager this morning, and my engine replacement has been approved by Mazda Canada.
Yay!

Interestingly, the engine is coming from Mississippi, so I suspect this means they still have rebuilt inventory from the old rebuild plant..
Anyway, in about a week to 10 days we will see..

Yesterday I faxed a copy of the letter from teh US regarding the warranaty extension on engines to the dealer service manager.

While on the phone today with the service manager I asked him if he had received it.
He acknowledged he had, and told me he discussed it yesterday with the Mazda Canada regionals service manager.
That chap had heard of it, but had heard nothing from Mazda Canada about the possibility of this being done in Canada.

I have written a letter to the dealer asking formally for a confirmation or denial of the engine warranty for us in Canada.

I will post what reply I get (if any)
Reply
Old Jun 5, 2008 | 12:23 PM
  #275  
delhi's Avatar
Grand Chancellor
 
Joined: Jul 2003
Posts: 2,733
Likes: 62
From: Home of the NIMBYs
keep us canucks posted. I haven't received any letters from MCI about it.
Reply


You have already rated this thread Rating: Thread Rating: 1 votes, 5.00 average.


All times are GMT -5. The time now is 06:46 AM.