Anybody here have positive / negative stories about the service department of Weisleder Mazda in Brick, NJ? I have been using Toms River Mazda but the service writer I have been dealing with is gone and the new one did some things that leads me to believe she is clueless.
With all the rain we have been getting I noticed the not uncommon condensation in the driver’s side taillight. Mazda will not take my word for it and needs to see the taillight before they will order a part. I am fine with that so I plan to drive, park and have them look at the light and I can be gone in five minutes. The new service writer looks at my Lighting Yellow RX-8 and asks me “what year is it”. Is it too much to expect the Mazda service writer to know the Yellow was only a 2004 option so my RX-8 could only be a 2004? I also made it clear I was only there to have them look at the light and order the part. Why then did she bring a paper floor mat & numbered rearview mirror tag? Anyway I think I need to find a new dealer and Weisleder in Brick is the next closest to me.

 

Bought my car from them...no probs. I've been getting my service from them (got the first year service for free as part of the purchase). I've had no probs with the service dept., but I haven't had any unusual issues that I had to deal with them on. Just normal service visits.