buzzardsluck

dazy, i'd accept but i know for fact that most people who are dicks/bitches are not sorry and blame their faults and problems on others. thanks for the thought though lol. I see exactly what nyt-owl is saying about being nice. I was nice to a fault and got kicked in the ***** then run over for my efforts. btw owl i feel bad for you although your stories are funny to read. luckly for me i never have to see my problem person again.

Mr. Ed's rx-8

i hung out with NYT-OWL last night...and all i can say is DAMN...he has some bad luck with the lady and he has my full support and sympathy for the situation he is in.

as for my ranting...it is slowly boiling up....and about to boil over with the my car BS and my ex...i'll be going off pretty soon and most likely not much of it will make sense cause i'll just type non stop...but i should feel better.

NYT-OWL

Thanks Ed, I wish I would have put her on speaker phone so you could have heard that conversation. I swear, I feel like I'm in the twilight Zone sometimes when I talk to her. Hanging out with you, I could understand your level of frustation also. Does me good to see that I'm not the only one that is having these problems.

I've started Ranting on Hooter's. I'll have to put those up here as well. I sent a complaint letter to the corporate office and then gave them my two cents worth. I think this is helping me with my people skills.

NYT-OWL

OKay kiddos, here are the excerps from my current Rant with Hooters:
I just wanted to tell you that I really enjoy going to Hooters. I even have it in my budget that I will spend at least $100 at Hooters per week. I normally go to the one in Grapevine because I have grown to know the girls there and I enjoy their company even though I live approximately 40 miles away. I drive past the one in Fort Worth, and sometimes I do stop in the one in North Richland Hills, but I spend most of my time and money in the one in Grapevine. The problem that I had tonight with the one in Grapevine involved the manager. I normally get along great with her, but tonight it seemed that everytime one of the girls would come to my table to chat, she would come over and run them off. It is the hospitality of the girls that keeps me coming back to Grapevine. I am the type of customer that buys
t-shirts, mugs, caps, multiple calenders, and various other items that I don't even use, including a golf bag, when I don't even play golf. I never get to the point of drinking where I have to be cut off, I don't cause problems and I tip at least 50% of my bill. I, being a consumer, know that if Hooters doesn't want my business, there are various other restaurants that I can stop at in my daily commute from the far southwest side of Fort Worth to Las Colinas. I am considering that maybe I do need a change in habit and I should give some of the other restaurants a chance to earn my business to where I can become a regular there.

Part Two:
--- John Pantenburg <jpantenburg@texaswings.net>
wrote:

> Brian, I am the area director for the Hooters in
> Grapevine. I just received a copy of what took
> place while you were there last Friday. I would
> like the chance to speak with you in person about
> what occurred. Please give me a call at your
> earliest convenience.

My response (I really think you'll enjoy reading this)
I need contact information: telephone number and best times to call, however, if this is the same John that is the GM for Grapevine I don't think this will help.
Like I've already stated, I've been going to Grapevine for about 3 years and John has maybe talked to me a total of three times. One time was because he was the one who ran the food to my table and another time was because we happen to be at the same table at Red Robin with some of the girls from the Grapevine Hooters store . I normally don't have a problem with Joanne, she is one of the managers along with Farren, Jason,Billy, and Kevin that would come up and greet me or ask how I was doing when they saw me. If you are
looking for some input from a customers viewpoint I will more than be happy to help.
I really enjoy going to Hooters. I would like to see the chain continue to expand. I would have the managers come by and acknowledge that there are customers in the store, customers feel that they are special when a manager checks on them. We also understand that it does get busy, but I'm willing to wait a little longer if the hospitality is there. I have noticed that some of the managers in training start out by greeting and checking on customers. This seems to stop with some as time goes on. I would recommend a manager's refresher course about once every six months. Secondly, I would let the girls
know that it's okay to have fun on the job. You can't force someone to have fun. They will notice that the more fun they have, the more fun the customers have. Customers that have fun are more likely to become regulars because you have created an atmosphere that
let's them forget about all the other stress related items in their lives. Third, I would have random drug testing of all the employees: managers, wait staff, and the cooks. I've personally been on a Hooter's bus trip to Shreveport and witnessed one of the girls taking hits of cocaine and passing it to others on the bus. One of the passengers actually got up and changed seats. I was even asked if I wanted some, which I politely declined and just tried to go to sleep on our way back from Shreveport. To make random drug testing work, you have to have individuals that are not working at the restaurants do the testing. An
example would be to have someone from the corporate office come in unannounced and randomly select individuals for testing. This would eliminate managers from telling the employees when they might be tested. This could be done during the Jump Start meetings before each shift. I have given you my feed back and suggestions on this.
I've stated the problems that I see as well as offered suggestions for their solution. It is up to you if you take them or not, but at least I will know that I haven't just sat there and complained to myself.

Yours truly,

Brian

by the way, I made sure that I did a CC to someone in the corporate office as well as respond to John.

NYT-OWL

Well, it looks like I'm getting banned from going to the Hooters in Grapevine. The manager Joanne told a friend of mine that works there that the reason I might be getting banned is because I've been sending offensive text messages to some of the girls that work there. I just got off the phone with my friend and told her that both of the girls that I was supposedly text messaging were at my table on Friday night, so if I had sent out any text messages that were offensive, then why didn't they say something to me? The truth is, that this manager is making up these stories about me now to cover the fact that she is pissed because I sent the above email to their corporate office and someone from the corporate office talked to her about this. In the long run, I really don't care if I go to Hooters anymore or not, I am pissed off that Joanne(manager that I had a problem with) is taking upon her self to go and talk $hit about me and make up stuff on me instead of facing the facts.

NYT-OWL

OK, this is the latest that I got back from the Corporate office.


Brian:

Could you let me know the date you went to Shreveport? We are very
interested in knowing more about this trip. Also, would you email me
your phone number so I can have someone from corporate call you and
speak further with you about this matter?

Thanks
Betty Rivero
Hooters/Texas Wings

NYT-OWL

My reply:
Betty:

The date on the Shreveport trip was Sunday, September
26, 2004. It was sponsored by the Hooters in Fort
Worth, the one off I-20 near Hulen. My cell phone
number is 817-XXX-XXXX, if I am unable to answer,
please leave me a message and I will respond as soon
as possible. I am also able to communicate with you
via E-mail, which ever would be more convienent for
you.

Last year, I was working nights. The trip was
scheduled to where it was convient for me to go to the
Fort Worth location after getting off work that
morning and they were to return in time for me to go
back to work that night. I brought an ice chest with
me that had beer, as did numerous other customers and
waitresses. I sat in the back of the bus because this
would allow me to sleep on the trip there and sleep on
the trip back.

The trip back from Shreveport, one of the waitresses
from the Hooters in Fort Worth (still currently
working there from my last visit on Tuesday, January
18th, day shift) who was sitting in front of me
brought out this small container. She then twisted
the top of the container and proceeded to take a hit
off of it. She then passed it to the two guys that
were sitting in the chairs across the isle from me.
The each twisted the top, which measured it out for
them and then each took a hit as well. One of the
customers that was sitting across from the waitress
then got up and went to the front of the bus. I then
proceeded to try and get some sleep so I could work
that night. I ended up having to call a co-worker to
pick up my shift because we arrived too late, about an
hour and a half later than what was scheduled.

This is one of the reasons why I think that you should
do suprise drug testing.

(had to edit my phone number-just now noticed that I had it posted on here)

dazygirl415

Nice... perhaps something will come from this matter and you'll feel some closure (even if it is just a little)

jenkins-crew

Hey man, keep up the "not being nice to people" it works for you. I think it works better for me too..lol...I have been getting a little more respect for some reason.

Later!
Chris

jenkins-crew

Hey Brian, just to let you know. I went to the Hooters in NRH today for lunch and guess what happened. The manager came up and asked how we were doing. I go there every Friday for lunch and I have never seen him do that. I guess your are getting through to them. :D

NYT-OWL

Hey Chris, I'm glad that this is helping someone. I am just suggesting things that should have already been done. It's sad when companies forget that we are consumers and in this type of market, we really are the ones with the power of deciding who survives and who doesn't. It's also sad that we have to quit being nice just so that we don't get treated as doormats. All I am asking is that I get a little respect and appreciation for my business and I don't think that is asking too much. We should all be appreciated for our business.
I was also running regular unleaded ...hahaha and I had an extra passenger.
I need to change my avitar since I'm gonna be banned from Hooters.

irish8

In the words of Sam Walton.....

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."

Keep up the good work....

- Irish

NYT-OWL

Still waiting on a reply from those bastards in corporate. I call them that, because they didn't seem to get the message that I WOULD REALLY APPRECIATE THEM SAYING "THANK YOU" or "thank you for your long years of patronage." I should have told them to kiss my butt and do their own research.

On a side question: how many villagers does it take before you have a small town? And the next time your driving in traffic, look around you and image that all the other drivers are chimpanzees. It'll make your drive a little funnier especially if you start teasing them with bananas.

NYT-OWL

I went to a gentlemen's club on Saturday night with a friend of mine. We opened a tab with this waitress, she was very pretty, but her service stunk at first. At one point I walked up to the bar to order my own beers. She was standing next to me and you should have seen her face. She then came to our table and was trying to appologize because she was buzy...etc. Normally I would be fine with that, but since I saw her sitting down in the corner just hanging out, I wasn't very nice. I held up my left hand and said,"you see this, you can talk to the hand and when your done talking to that one, I have another over here." and held up my right hand. She then told me that she had a customer walk out and he left his credit card there and blah, blah, blah. I asked her why are you telling me this? One, it's none of my business, and two, I don't care. After that, she was by our table about every 4 to 5 minutes checking up on us. One of the guys that worked there even gave us some free passes to come back. One of the other waitresses, told us to ask for her the next time we come in because she wanted to wait on us.

Doug DeBug

After reading the posts in this thread all I can say is that I'm really lucky! The ex/spouse trauma stories do sound quite familiar.

DeBug

NYT-OWL

This is funny, I have witnesses to back this up. I went to the weekly meeting at Rack Daddy's and the waitress walked up and asked if I needed anything, I said I wanted a beer, she said ok you want a beer and walked off. She never asked me what kind of beer I wanted. She just walked off. She never returned. We ended up with another waitress, Amber (I think, it was her birthday on Feb 2nd.) We ended up buying her drinks and shots for her birthday. She did pretty good off of our group as far as tips go. One of the other waitresses remembered who I was from 2 weeks ago. All this goes to show me is that if you demand a little respect. You get it and they will remember you. I told Amber that I would time her on our drinks and I never had an empty beer bottle after that. So much for mister nice guy, quit being a push over, and let them know that your the customer and you deserve a little better and you get treated that way.

Mr. Ed's rx-8

ok brian...her name was amanda...i think it was at least...all those shots are starting to catch up tp me. but i was a witness. that wasthe funniest thing i have ever seen. we all kept guessing what beer she might bring you and she never even showed back up. we're gonna work on your peaople skills but you do have a valid point. but still alot of people and places differ in their service. give it time and you will find that one perfect waitress...and when you doo...never let her go!!!

NYT-OWL

Wow EG, I'm surprised that you were able to stay awake long enough to post. Hey, I'm really glad that everyone seems to have made it home ok. Next week, i plan on taking it a lot easier. it felt as if we were on a mission or something.

dazygirl415

I didn't intend on drinking that much either, but I had a blast. Surprised I didn't feel sick this morning. Do you guys party like that every Tuesday? I need to start going in late every Wednesday just so I can stay out later on Tuesdays...

Mr. Ed's rx-8

that used to be a normal night of partying for me...richard brought out my old school drinking self last night.

oh and brian, i'm up till about 5am every morning. just can't sleep before then.

ALWAZL8

N-O, as a female (and one who has just recently been dumped 2 1/2 months before the approaching wedding), I'm happy to hear that there is at least one male still left who believes in the one on one relationship and not cheating. I wish there were more like you.

I, like you, have seen a pattern, as well. I have only been in 2 really serious relationships, with only one of them developing into an engagement. Both ended for the same reason though....I ended the first one because his "mistress" came to visit me and then she and I went together and confronted him. I dumped him, he married her and now he claims he's miserable (yes, he still calls on occasion). The second (the engagement) was ended by the groom-to-be on 1/3/05....(you'll love this one) because I "don't make him feel like he's walking on air" - after 5 years mind you - hello, reality check please! - who still feels giddy after 5 years?! He also said "I love you, you're my best friend, but I just don't think I love you like you should love someone that you're going to spend the rest of your life with". Now....why on earth did it take him this long to decide that important piece of information?! So in his calling off the wedding, I asked if he was seeing someone else and of course, his reply was "no"..... I found out on Valentine's day that what I suspected was, in deed, true. He was sleeping with a female co-worker while he was working in Pittsburgh. They're serious already ("discussing a house, kids, insurance beneficiaries" serious - stuff he and I didn't discuss until after he had asked me to marry him) and it hasn't even been 2 months since he called off our wedding!!!!! Little does she know that a long distance relationship will never work since he can't keep his pants zipped.

As dazy, said earlier, karma will definitely kick you in the *** and I am a firm believer in that. I may not ever know, but it will eventually come back on him. I can only wish that he hurts as much as , if not more, than I do.

I'm available and have the dress and bridesmaids - any takers?! Just kidding! I think it'll be a long while before I'm ready to jump off in that one again.

Thanks for suggesting that I vent, N-O.... I needed that.

dazygirl415

Oh girl, I'm sorry to hear this. At least you didn't marry him and find this out later.

If you and I got together and wrote a book on our dealings with men, we'd be rich and everyone would think it was fiction.

Mr. Ed's rx-8

i think everytime someone rants they should go drive their 8...it will help you so much!

ALWAZL8

That's exactly what I keep telling myself..... "It could've been worse" and "Let it go" are 2 things I have to repeat to myself quite often these days.

Girl, what are we waiting for then?! Hell, I've been looking for a second job lately! Writing that book should be a piece of cake.

dazygirl415

Imagine all the stories we could tell during the drive to Austin... man, who needs company when you've got walkie talkies?

(note from the author: this is not an attempt to hijack the thread.)