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Old 11-07-2011, 04:25 PM
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Originally Posted by RIWWP
Anyone who decides to ignore what Jeff, Admins, and Mods have posted in this thread indicating and/or proving that MM is not scamming the OP is looking for their own brand of 'justice', demanding that the 'truth' be tailored to fit their opinion of the parties involved.

So ERX8 is the one lying? Just a guess but what I get from your statement is that Eric has lied about not recieving his kit, as well as lying about not recieving any communication from Jeff prior to shipment? Or that he actually did sign and recieve the package and has the turbokit and is still coming at Jeff out of some weird vendaetta? Just trying to understand what has been alluded to here. I am a plain langauge person myself, so might not be as quick to pick up on what your trying to say. You cant have it both ways- either Jeff is lying, or Eric is lying, one or the other.
Old 11-07-2011, 05:00 PM
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Actually, reality DOES allow for the possibility that neither is lying. I've posted such examples before in this thread which have not been challenged by either side.

For example:
Jeff ships the kit. The kit gets to the exit US point. The kit leaves the US. The kit arrives in France. The kit is then listed as "delivered" to the French customs. The French customs hold the kit seeking customs duty prior to delivery, and have not made contact with ERX8.


Result? ERX8 sees no kit, Jeff sees that he shipped it. Both parties are correct.

Am I saying this is what happened? No. I do not know this. But there are several other possibilities, and even within those, numerous variations, each one valid and each one allowing for the possibility that neither is lying. Considering both individuals claiming to be without a kit are overseas, it is a commonality that is worth considering. Customs can screw things up easily.



And then there is the possibility that Jeff is lying. And there is the possibility that ERX8 is lying. And the possibility that BOTH are lying.


I'm actually not "judging" either side in my posts. I'm simply pointing out where individuals are disregarding fact that has been proven by 3rd parties. I'd like to call them unbiased, but the reality is, the mods and admins haven't been on Jeff's side in MOST fights. Some of them have even started the fights against Jeff themselves. That people who have issues with Jeff took the time to investigate and clear him should say quite a bit, and people seem to ignore that.

I haven't seen anything posted from the OP in terms of "proof", but then it's hard to prove a negative, and I wouldn't expect he would be able to show "proof of non-delivery"

Some of the points Jeff makes about EXR8 are interesting though. Not enough to condemn him, just like ERX8's points aren't enough to condemn Jeff given the proof refuting to the contrary.



Middle ground is actually possible.
Old 11-07-2011, 09:31 PM
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Jeff's hostility towards this particular customer goes way back including claiming he wasn't a customer, and you are once again overlooking the LuxLuc situation

However, I would like to correct myself on WRT my comments about Ray/BHR. In complete 100% contrast to this distasteful situation, BHR is the epitome of quality customer service and Ray has demonstrated time and time again the ideal way of operating a business venture here. My comments have not reflected on him fairly in this regard and for this I am very sorry.
Old 11-07-2011, 10:20 PM
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Originally Posted by RIWWP
That people who have issues with Jeff took the time to investigate and clear him should say quite a bit, and people seem to ignore that.
i wouldn't qualify it as "clearing" him. I went to the post office myself with the info jeff gave me and got a result. i passed that on to ERX8 and those original documents have been posted here . etc. I personally wouldnt let it lay at that if it were my customer. Id be looking for someone to find that package. but thats that. nothing can be done more from my perspective on that one.


but luxluc still hasnt gotten any kind of tracking or postal records etc from Jeff.

as pointed out jeff's handling of this from the point when the kits were ready to ship until now was atrocious.
Old 11-08-2011, 12:42 AM
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Originally Posted by RIWWP
Actually, reality DOES allow for the possibility that neither is lying. I've posted such examples before in this thread which have not been challenged by either side.


Jeff ships the kit. The kit gets to the exit US point. The kit leaves the US. The kit arrives in France. The kit is then listed as "delivered" to the French customs. The French customs hold the kit seeking customs duty prior to delivery, and have not made contact with ERX8.
You go wrong. Parcels are NOT delivered to the french customs, postals services must register it FOR the custom. It is not the same, because the parcels does not come out the delivery process. Postal services have the parcels from the begining to the end. And i repeat it for the last time, nobody in France, at LA POSTE, have never known this parcel. All the offices i have called told me the same.

If i am a liar, why Luxluc hasn't received any communication or any tracking number from Jeff?
We must be 2 liar...
Old 11-08-2011, 04:10 AM
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Any Sender (Consignor) who initiates Insurance (including international shipping) should know that the insurance does not stop once it leaves the country of departure.(Warsaw Convention)...the Insurance includes to the country of destination right up to the point where the Receivers (Consignee) signs for the goods in good order and condition with no visible damage

When a consignment does go missing or is alleged not be delivered to it's international destination it is up to the original Sender to make the claim , NOT the receiver.

This has been the standard practice to all the countries I have sent good to (hundreds of items and never had one go missing, ever, including France, Italy, Japan, USA, Canada, UK, Ireland, Spain, New Zealand, Germany, India, etc).

Once I was about to make a claim as the receiver said he had not sighted the goods I sent, even though Australia Post said it had been signed for, I had to start the insurance claim from my end in Australia...however the claim was stopped as the parcel was delivered the very next day by Italian Postal Service.

The point I am making is that MM needs to escalate this to a claim, USPS will put a full trace on it, correspond with French post and then decide on the outcome.

The Receiver CAN NOT instigate or make any claim, it is up to the Sender to start one.
Old 11-08-2011, 05:46 AM
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It stands to reason that the sender has to start an inquiry. At the same time it will prove i'm not a liar.
Old 11-08-2011, 09:09 AM
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Personally, I think Jeff is lying through his teeth, and I think its amazing considering the heaps of crap he has thrown on other vendors and indeed, any critic of his. I think a lot has been glossed over or redirected here, so lets examine the facts in small pieces my mind can digest, apologies for needing to break it down to 5th grade levels-

First, I do not for a second believe he actually shipped that kit, otherwise why deny the customer, who had PAID FOR IT 2 years prior, the courtesy of even a heads up email saying "Hey, sorry I have been such a dick, but heres your kit on the way, now **** off and dont email me anymore". Eric literally had to get the mods involved, and even then it took this thread and some time (feel free to look back over and examine this for yourself as to how much) to get it from Jeff.
Even when the tracking number was finally given, there was confusion as to whether it actually was a package or not, and while I will go with that he may have shipped something to Eric, I doubt it was a kit. I find the whole tracking number thing very strange, especially how long it took to pry out of Jeff to begin with.
Again, Jeff has provided no tracking number despite direct request from Luxluc. Again, I doubt seriously he has shipped a kit to Luxembourg.

However lets put aside my thoughts that Jeff is a lying about this for whatever reason, and put aside the fact that Eric threatened him, and just ask WHY he chooses, as I mentioned earlier these are all choices he is making, to completely ignore Luxluc, who has not threatened him, who has not even really seemed upset beyond just wanting to know when he should expect what he paid for. Why is there no tracking number being sent to him? Who cares if he posts it publicly, but why not just send the information to the guy who paid for it? Sorry but there just is not a good arguement to be made for this, unless Jeff is punishing all Europeans for the actions of Eric.
I do not think Eric is lying, at all. I believe 100% that Eric tried in vain to contact Jeff multiple times and was completely ignored. I believe this because thats exactly how he treated every other customer of the kit that was delayed for 2 years. I believe that Eric did lose his cool and threaten Jeff, but honestly I do not see that as a viable reason for Jeff not to at least file a claim for the guy, or try and work with him. After 2 years a little angst and anger is something that is very likely to be present, especially when there is zero communication. Unless of course Jeff is in actual fear of Eric, and then he should report the incident to the authorities for investigation.
Now personally, having been accused and fried on the internet for things I was not responsible for but could not defend myself against, I do see Jeffs tactic of just keeping his mouth shut and not answering certain questions and not propogating a losing pissing match over the internet that he really can only lose. However, since at this point neither Luxluc nor Eric are actually suing Jeff, I once agian do not see why he cannot simply PM Luxluc his tracking number or take a couple of minutes to work with Eric to help him recover his kit. Unless of course he is lying through his teeth and there are no kits to recover.

Last edited by d walker; 11-08-2011 at 11:14 AM.
Old 11-08-2011, 10:09 AM
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well put, no kits, no answer emails, no communication, no voluntary disclosing information , no real tracking number, no costumer service, no insurance claim, All this describe Erx8 situation.
Old 11-08-2011, 11:51 AM
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Originally Posted by TeamRX8
Why should Jeff Abrams/MazdaManiac not be held to the same standard as any other vendor here?
This has always bothered me...Is he a paying vendor on this site?... I do not see him listed anywhere in the vendors list???
Old 11-08-2011, 01:16 PM
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there are different levels of vendor status, the site usually requires a small royalty % to conduct basic business services here
Old 11-08-2011, 01:27 PM
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Originally Posted by d walker
Personally, I think Jeff is lying through his teeth, and I think its amazing considering the heaps of crap he has thrown on other vendors and indeed, any critic of his. I think a lot has been glossed over or redirected here, so lets examine the facts in small pieces my mind can digest, apologies for needing to break it down to 5th grade levels-

First, I do not for a second believe he actually shipped that kit, otherwise why deny the customer, who had PAID FOR IT 2 years prior, the courtesy of even a heads up email saying "Hey, sorry I have been such a dick, but heres your kit on the way, now **** off and dont email me anymore". Eric literally had to get the mods involved, and even then it took this thread and some time (feel free to look back over and examine this for yourself as to how much) to get it from Jeff.
Even when the tracking number was finally given, there was confusion as to whether it actually was a package or not, and while I will go with that he may have shipped something to Eric, I doubt it was a kit. I find the whole tracking number thing very strange, especially how long it took to pry out of Jeff to begin with.
Again, Jeff has provided no tracking number despite direct request from Luxluc. Again, I doubt seriously he has shipped a kit to Luxembourg.

However lets put aside my thoughts that Jeff is a lying about this for whatever reason, and put aside the fact that Eric threatened him, and just ask WHY he chooses, as I mentioned earlier these are all choices he is making, to completely ignore Luxluc, who has not threatened him, who has not even really seemed upset beyond just wanting to know when he should expect what he paid for. Why is there no tracking number being sent to him? Who cares if he posts it publicly, but why not just send the information to the guy who paid for it? Sorry but there just is not a good arguement to be made for this, unless Jeff is punishing all Europeans for the actions of Eric.
I do not think Eric is lying, at all. I believe 100% that Eric tried in vain to contact Jeff multiple times and was completely ignored. I believe this because thats exactly how he treated every other customer of the kit that was delayed for 2 years. I believe that Eric did lose his cool and threaten Jeff, but honestly I do not see that as a viable reason for Jeff not to at least file a claim for the guy, or try and work with him. After 2 years a little angst and anger is something that is very likely to be present, especially when there is zero communication. Unless of course Jeff is in actual fear of Eric, and then he should report the incident to the authorities for investigation.
Now personally, having been accused and fried on the internet for things I was not responsible for but could not defend myself against, I do see Jeffs tactic of just keeping his mouth shut and not answering certain questions and not propogating a losing pissing match over the internet that he really can only lose. However, since at this point neither Luxluc nor Eric are actually suing Jeff, I once agian do not see why he cannot simply PM Luxluc his tracking number or take a couple of minutes to work with Eric to help him recover his kit. Unless of course he is lying through his teeth and there are no kits to recover.

You have made the very best summary!
Old 11-08-2011, 01:44 PM
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i wasnt aware of the international insurance coverage. Thanks for posting that Ash. Seems like it would be an easy thing for MM to do--just file a claim and provide proof here that it was done. That would be the end of the speculation.......unless he doesn't want to file a claim?
Old 11-08-2011, 02:04 PM
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Originally Posted by cornholio135
This has always bothered me...Is he a paying vendor on this site?... I do not see him listed anywhere in the vendors list???
Originally Posted by TeamRX8
there are different levels of vendor status, the site usually requires a small royalty % to conduct basic business services here
Jeff was previously covered by being a part of BHR. That is no longer the case. The handling of that change is being discussed by the mod staff and IB.
Old 11-08-2011, 02:45 PM
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Originally Posted by zoom44
Jeff was previously covered by being a part of BHR. That is no longer the case. The handling of that change is being discussed by the mod staff and IB.
Thanks for the clarification...
Old 11-08-2011, 08:04 PM
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Originally Posted by zoom44
Jeff was previously covered by being a part of BHR. That is no longer the case.


again, my apology to the BHR for some of my previous comments
Old 11-08-2011, 08:08 PM
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Is that to be interpreted as Jeff no longer being affiliated with BHR?
Old 11-08-2011, 08:36 PM
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I think a few posts got deleted. Saw this thread updated, loaded it, went to eat and refreshed it and posts went missing.

Anyways, hope you guys get your kits, or at least money refunded with insurance and refund.

This is quite the debacle.
Old 11-09-2011, 05:10 AM
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yea i noticed that, i always though of MM and BHR affiliation as a win / loss mistake
Old 11-10-2011, 02:52 AM
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Some very nice posts have been made there. Thanks for that to those that are interested in Eric's and my concern. Cheers.

I haven't heard anything from MM !!!

... next month (december), it's gonna be 3 years since my order and money transfer.

Luc
Old 11-10-2011, 06:23 AM
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Originally Posted by Luxluc
... next month (december), it's gonna be 3 years since my order and money transfer.


.
Old 11-10-2011, 08:10 AM
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wow ...
Old 11-10-2011, 11:26 AM
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Originally Posted by Luxluc
Some very nice posts have been made there. Thanks for that to those that are interested in Eric's and my concern. Cheers.

I haven't heard anything from MM !!!

... next month (december), it's gonna be 3 years since my order and money transfer.

Luc
This situation is a real shame. MM is perhaps one of the best RX8 tuner, but the worst vendor of this club. Everybody knows this now.

Last edited by ERX8; 11-10-2011 at 11:28 AM.
Old 11-11-2011, 04:51 PM
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Originally Posted by MazdaManiac
As I am sure you are aware, once the package leaves the US and is in possession of the foreign postal service, all insurance and liability ends. I would have to approach the French postal service and file a grievance.
No, Insurance does not cease once a parcel leaves your shores, never has...
If you travel on an International flight does your luggage insurance finish once it leaves the US (it is not in your physical possession)...no.

How can Luxluc 'claim' for something he has no information about to his local Luxembourg Post Office??.

You Jeff, the Sender has to initiate the Insurance Claim at your USPS PO, contrary to any evidence you have you can still claim that Eric and Luxluc has not received their goods.

As much as you wish this saga is not going to go away...
A positive outcome would be beneficial to all parties involved...?
Old 11-14-2011, 03:09 PM
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Originally Posted by ASH8
No, Insurance does not cease once a parcel leaves your shores, never has...
If you travel on an International flight does your luggage insurance finish once it leaves the US (it is not in your physical possession)...no.

How can Luxluc 'claim' for something he has no information about to his local Luxembourg Post Office??.

You Jeff, the Sender has to initiate the Insurance Claim at your USPS PO, contrary to any evidence you have you can still claim that Eric and Luxluc has not received their goods.

As much as you wish this saga is not going to go away...
A positive outcome would be beneficial to all parties involved...?
This is indeed very true. I work for Evergreen steamship and all insured cargo is insured all the way to final destination.


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