Good - Racing Beat
08-03-2006, 07:23 PM
#1
Extraordinary Engineering
Thread Starter
Good - Racing Beat
It started as a simple order of two screen sets from racing beat. To make a long story short they ended up shipping one set only.
After a call to inform them of the error (and the fact that I had already paid border taxes on the full amount) they went out of their way to make sure that I got the missing set right away.
They took care of the border tax issue and sent along some extra goodies to make up for the error.
Mistakes happen: The sign of a good company is how they handle them. Racing Beat looks after their customers.
After a call to inform them of the error (and the fact that I had already paid border taxes on the full amount) they went out of their way to make sure that I got the missing set right away.
They took care of the border tax issue and sent along some extra goodies to make up for the error.
Mistakes happen: The sign of a good company is how they handle them. Racing Beat looks after their customers.
08-04-2006, 01:45 AM
#2
Originally Posted by DarkBrew
It started as a simple order of two screen sets from racing beat. To make a long story short they ended up shipping one set only.
After a call to inform them of the error (and the fact that I had already paid border taxes on the full amount) they went out of their way to make sure that I got the missing set right away.
They took care of the border tax issue and sent along some extra goodies to make up for the error.
Mistakes happen: The sign of a good company is how they handle them. Racing Beat looks after their customers.
After a call to inform them of the error (and the fact that I had already paid border taxes on the full amount) they went out of their way to make sure that I got the missing set right away.
They took care of the border tax issue and sent along some extra goodies to make up for the error.
Mistakes happen: The sign of a good company is how they handle them. Racing Beat looks after their customers.
i agree... i had a tokico adjuster go bad... jim tanner was very fast at fixing the problem..
beers
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