Dealership Totals Customer's Camaro ZL1, Owner And Dealer At War

 

That's crazy for sure,hope the customer come out on top in the end

 

dealer should do the right thing. they deserve a car of equal or better value. no questions asked. take it out of the ex employee's ***

<sent from my droid DNA while gettin jiggy with your mom...big ***** style>

 

At not time did I see it mentioned them getting a lawyer. Also they took delivery of the other car (accepted it as a fair replacement.) They should have done more research before signing and now it will be harder to get what they feel is equal value.

Also, who trades in a pristine classic 69 Camero for a new Government Motors Camero? My pity level for their stupidity is pretty low.

 

They didn't accept the other car as a replacement, they walked away from the dealer's offer without taking them up on it.

Chevy and another dealer worked together to get them a brand new ZL1. Not free, but under the same payment and terms as the prior car, which is all he was looking for.

 

From the article:
You're right. I read that section wrong. They still should have gotten a lawyer.

 

hmm i don't get it.

the dealerships employee, totaled the original ZL1. since the employee was driving it, why isn't the dealerships insurance responsible.

they offered an alternative car, and some cash, which is valid, but when the customer declined that, they still owe him the replacement value of the car they totaled, correct?

just because the employee was doing something he wasn't supposed to, isn't the customers fault, he brought it to the dealership, and they cannot give it back.

 

i am perplexed why the dealerships insurance doesnt cover it?

 

Possibly the ex employee was intoxicated, stoned or unlicensed.

 

The employee basically stole it.

He entered the service bay outside of hours when no one was there and took the car out for a joy ride.

Not saying I agree with the determination, he was still an employee at the time it happened. He just wasn't on the clock when it happened.

 

This is exactly how I see it. Customer brought it in, it's totalled on their watch, they should foot the bill for replacement. Equal or greater value.

 

If he was "on duty" then regardless of the circumstances he wrecked the car while acting as a representative of the dealership.

The only recourse the dealership would have is if the employee was bonded, but then the bond would kick in rather than their (the dealership's) regular insurance.

RIWWP, did I read correctly that this got worked out in the end? You implied the dealer and GM eventually made it right for the consumer…

 

Yes, GM and another dealer stepped in and made things right. He didn't get a free car, but they sold him a brand new ZL1 for what his prior one was worth pre-accident. http://jalopnik.com/owner-of-camaro-...g-a-1501366861


Dealer insurance is almost entirely about liability. It pretty much doesn't matter what the employee was doing wrong, or why, the insurance is there to cover ... liability. I can't see a reason why the employees actions would not be considered as a liability for insurance reasons. Maybe the dealer was "self insurred", and just didn't want to pay out.

 

He wasn't "on duty" he returned to the dealership off hours and took the car out.

 

That was never stated. Plenty of dealership are open on Sunday.

 

The article that I read a week ago or so said that it was after hours, and he was not on shift when it happened.

 

and i'm sure GM will recoup their losses from that particular dealer in one way or another, it looks bad on all parties even if a franchise is the one at fault.

IMO both the dealer and the previous employee are equally at fault. the dealer entrusted the employee with access but the employee did the theft, but good luck suing the employee as he's probably as broke as 99.9% of all americans are.

 

How many dealerships have locked doors during business hours?

 

i think he means the sales lot, which are usually open 7 days a week. i have never seen a service department open on sundays and most are closed on saturday as well.

the story specifically said it was a service writer(who would work for the service department) who had no business being there on a day off, even less test driving cars while the shop was closed.