Dealer handling of cars?
Dealer handling of cars?
OK,
Assuming everything goes smoothly, what can we expect from the dealers in regard of looking after our cars?
I personally want to get a service at 1000 miles, at least an oil change, but I'm sure it's listed as optional... are they still obliged to give this free?
Also, I would expect to get a car with very small mileage on it... I've been told that 6 miles is about average... so any more and someone's been test driving YOUR car... Somone said that their dealer was "picking the cars up" at silverstone... sounds dodgy to me, hope they aren't driving them back, or round the track!!!
What do people think?
Assuming everything goes smoothly, what can we expect from the dealers in regard of looking after our cars?
I personally want to get a service at 1000 miles, at least an oil change, but I'm sure it's listed as optional... are they still obliged to give this free?
Also, I would expect to get a car with very small mileage on it... I've been told that 6 miles is about average... so any more and someone's been test driving YOUR car... Somone said that their dealer was "picking the cars up" at silverstone... sounds dodgy to me, hope they aren't driving them back, or round the track!!!
What do people think?
Not heard that about Silverstone. If it is true, I wouldn't mind collecting it myself and have a couple of laps while I'm there.
Wouldn't it be great if they arranged a say 50 or so people pick their cars up at the track but before we took them away, we had instruction in Mazda's cars on the track.
has anyone heard anymore regarding the Prodrive day?
Wouldn't it be great if they arranged a say 50 or so people pick their cars up at the track but before we took them away, we had instruction in Mazda's cars on the track.
has anyone heard anymore regarding the Prodrive day?
Originally posted by PaulC
Silverstone (27/10) is a dealer event where they pick up their demonstrators apparently - according to my dealer !
Our cars should be delivered on transporter I hope !
Silverstone (27/10) is a dealer event where they pick up their demonstrators apparently - according to my dealer !
Our cars should be delivered on transporter I hope !
Re: Dealer handling of cars?
Originally posted by BlueAdept
I personally want to get a service at 1000 miles, at least an oil change, but I'm sure it's listed as optional... are they still obliged to give this free?
I personally want to get a service at 1000 miles, at least an oil change, but I'm sure it's listed as optional... are they still obliged to give this free?
It's odd... I've not bought a "new" car before, but everyone I've spoken to said that they are obliged to give this to you if you ask...
That said, I would be happy to change the oil myself, except the owners manual says you need a special tool to change the filter... I guess they'll be selling me the tool then!
That said, I would be happy to change the oil myself, except the owners manual says you need a special tool to change the filter... I guess they'll be selling me the tool then!
When I placed my £1000 (way back in January I may add Mazda....) I had a number of points that I checked with the dealer.
One of those was that I did not want my car to be driven AT ALL before I collected it. e.g. off the transporter and I would be the first. If there was a problem with it , I am quite capable of reporting it - I do not need someone else giving my new car 9K revs with 10 miles on the clock ! ! !
Anyway , He assured me that no-one would drive it , and it would definately not have people clambering in and out of it in the showroom either.
Hope that puts your mind at rest....
One of those was that I did not want my car to be driven AT ALL before I collected it. e.g. off the transporter and I would be the first. If there was a problem with it , I am quite capable of reporting it - I do not need someone else giving my new car 9K revs with 10 miles on the clock ! ! !
Anyway , He assured me that no-one would drive it , and it would definately not have people clambering in and out of it in the showroom either.
Hope that puts your mind at rest....
As I recall my list went something like -
- If I order this car , can you guarantee that I will be in the first 1000 cars ? (There was some incentive that we now know to be the pro-drive day but at the time may have been a Le-Mans trip) - Dealer - "yes".
- Given that it will be one of the first cars , I do not want it put in the showroom and having people clamber all over it. Delaer "No one will be allowed to have a 'sit' or anything , it will not be in the showroom".
(Bear in mind at this point I was the only pre-orderer, so I thought it may be a big deal. He now has about 30 !)
- I am 6'3". Much as I want this car I may be too tall. Can I have a full refund of deposit on grounds of height if it turns out I dont physically fit ? Dealer - "Yes - I would have no trouble selling your car to someone else".
- I dont want anyone to drive the car before me - no 'thrash it up the road' as it is the first and therefore a novelty. Dealer "No-one will drive your car except off the transporter".
- My last car came without floormats which really annoyed me. Will you put a set of mats in it ? - Dealer "OK, as a gesture for my first order , I will put mats in it".
That was about it - I gave my £1000 , I got a Mazda ordr sheet (which noted the height clause and the free mats) and I left.
I contacted Oilman that day and he then went and bullied his dealer into accepting a deposit also !
Since then it has been a constant catalogue of ****-ups. The 28th Feb EP number fiasco (although I did OK with EP91) , the delays, the lies etc etc.....
There you are - my list of questions as I remember them.
Morgan.
- If I order this car , can you guarantee that I will be in the first 1000 cars ? (There was some incentive that we now know to be the pro-drive day but at the time may have been a Le-Mans trip) - Dealer - "yes".
- Given that it will be one of the first cars , I do not want it put in the showroom and having people clamber all over it. Delaer "No one will be allowed to have a 'sit' or anything , it will not be in the showroom".
(Bear in mind at this point I was the only pre-orderer, so I thought it may be a big deal. He now has about 30 !)
- I am 6'3". Much as I want this car I may be too tall. Can I have a full refund of deposit on grounds of height if it turns out I dont physically fit ? Dealer - "Yes - I would have no trouble selling your car to someone else".
- I dont want anyone to drive the car before me - no 'thrash it up the road' as it is the first and therefore a novelty. Dealer "No-one will drive your car except off the transporter".
- My last car came without floormats which really annoyed me. Will you put a set of mats in it ? - Dealer "OK, as a gesture for my first order , I will put mats in it".
That was about it - I gave my £1000 , I got a Mazda ordr sheet (which noted the height clause and the free mats) and I left.
I contacted Oilman that day and he then went and bullied his dealer into accepting a deposit also !
Since then it has been a constant catalogue of ****-ups. The 28th Feb EP number fiasco (although I did OK with EP91) , the delays, the lies etc etc.....
There you are - my list of questions as I remember them.
Morgan.
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