so... the other day i was washing my car... and noticed that water was getting into the rear passenger tailight somehow (condensation).
then... i opened my trunck to clean it, and noticed that the the metal that holds the trunck lid down is rusting... so i contaced my dealer, and set up an appointment... I just dropped it off at the dealership at 9AM the service rep told me that their going to have to change the taillight, and for the rust they are going to have to ship the car out (to Mazda painting I think) and repaint the car....

I'm so worried...

 

Dude that sucks. Looks like something all of us need to look at.

 

Sux... at least Mazda's gonna take care of it...

 

Where do you live that they would have to ship the car to have it painted? There are no local shops they use that can handle three stage painting?

 

I contacted the dealership at 12PM (the day I dropped it off, 3 hours later) and they told me that they're removing the lid of the trunk and cleaning the rust to see if it's coming from the car... or because water is just sitting there.

at 4PM (the same day) they called me and said that I can pick up the car. so the shuttled arrived to pick me up at 4:30.

I was at the dealership by 5PM

the final verdict:

-They ordered the replacement taillight (for the condensation). they said it should be there within a couple of days. and they will contact me when the part comes in.

-they removed the lid of the trunk and cleaned the "rust" and it dissapeared... saying that water could be just sitting there (i will post pics of the spot) and that it might just need a cleaning every once in a while.


so now, I'm waiting for the replacement taillight to come in, then I'll have to take it back down there for replacing. and thankfully they did not have to ship the car out for the "Rust".

 

so, now that I look at my trunk, I notice that there is till some rust there >_<

gonna call the dealership tomorrow.

pics coming soon.

 

Rust or oxidation? They look similar but are very different.

 

bummer, got any pics of that?

 

Hmmm... I asked the service guy if this is rust... and he said yes...

to me.. it looks like rust... but i'm not too sure what oxidation is...
and yes, pics will be coming tomorrow.

 

okay.. so now... I just noticed that one of their screwdrivers were left in my car, and one of the little push-in screws that hold the trunk "cloth" in place was not put back in.


NOW I'm mad.... taking care of the problem is one thing... but doing a half assed job and leaving your tools in the car is another.

this is TOTAL BS.

AND THE RUST IS STILL THERE

ps. I'm trying to shrink the pics atm.

 

Half *** job leaving their tools around. Really makes you want to get your car serviced there.

 

wow that really sucks..i am so tempted to go check out my car head to toe for rust now...i had some water in my trunk a while ago (not a lot but it ws ty damp)..i hoe i don't have any rust lingering around under teh cloth awe our poor babies

 

grrrr it's not letting me upload the pics saying "files are too big" how can i make the size of the pic smaller...?

 

i use picky dust...that normaly works:p hehe seriously though try opening it in some crappy pic viewer and re-size it:D

 

I've tried microsoft paint and image viewer... (saving it as BMP and JPEG)
neither of them are small enough :/

 

Use Adobe Photoshop starter edition 2. Its free. You basically load the pics in to the software, and e-mail them to yourself(via Share). It automatically reduces the pictures for e-mail purposes. Once you get your e-mail, save the smaller sized pics on your computer, and now they will be ready for upload.

 

okay, so here are some pics... trying to use photoshop.

BLAH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
file size is 279KB!!!

 

okay so now i've finally figured it out...

 

Once you sort out removing the rust, just by some clear rust proofing and apply it in that area. That's what I'm going to do.

 

I hope we're the only two with this problem.

* cough * a new car isnt suppose to rust * cough *

 

hmm where now i knwo where to look for rust problems..btu i can't relaly tell from the pics. guess you have to see it in person.

 

I just checked mine and the dealership that did the rustproofing for me already applied some in this area and all along the bottom of the rear window.

I'll keep my eyes open nonetheless.

Thanks.

 

looking at the pic it does not look like rust. it looks more like an ozidized bad weld.

 

well, this is after a "cleaning"... also check behind the taillights.

 

uh..... am I missing something?