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RX-8 Discussion General discussion about the RX-8 that doesn't fit in one of the specialty forums.
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Good Company: LCD Inc

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Old Feb 3, 2010 | 11:01 AM
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Good Company: LCD Inc

This is the company that makes FP+. I received a gallon of FP+ in the mail and it had leaked all over the place. I have about half a gallon left. I emailed them and they quickly responded. LCD Inc is processing my order today and shipping me another gallon at no cost and told me to keep what I have left. I guess there are still some customer oriented company's out there. Just wanted to let everyone know they have good customer service.
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Old Feb 3, 2010 | 12:11 PM
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Yes they are
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Old Feb 3, 2010 | 09:57 PM
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Yep, they are very responsive. (Maybe not the best shippers, 'though. I too had a package that leaked before it got to me.) They notified me that they had sent a replacement shipment and apologized for the delay that I had not even noticed.

Contrast that with a major vendor here (no I won't say) who more than once told me he had stock to ship out immediately when he did not. When I called him on it, long string of excuses for why it was always someone else's fault when I still had not received my order several weeks later.
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Old Feb 4, 2010 | 10:32 AM
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Who could that have been?
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