jmc23200

This is the company that makes FP+. I received a gallon of FP+ in the mail and it had leaked all over the place. I have about half a gallon left. I emailed them and they quickly responded. LCD Inc is processing my order today and shipping me another gallon at no cost and told me to keep what I have left. I guess there are still some customer oriented company's out there. Just wanted to let everyone know they have good customer service.

RX8pwnage

iTrader: (1)

Yes they are

robrecht

Yep, they are very responsive. (Maybe not the best shippers, 'though. I too had a package that leaked before it got to me.) They notified me that they had sent a replacement shipment and apologized for the delay that I had not even noticed.

Contrast that with a major vendor here (no I won't say) who more than once told me he had stock to ship out immediately when he did not. When I called him on it, long string of excuses for why it was always someone else's fault when I still had not received my order several weeks later.

jmc23200

Who could that have been?