r-enzyme

iTrader: (1)

Hey everybody,

Hope your morning is going better than mine,

I did multiple searches for things like coils, new coils, new starter, etc but didn't really find what I'm looking for. I posted this part in the B@w thread yesterday:

Hey, I'm b@w, I don't mean to dump on your thread here but I feel like venting and I don't think this warrants a fresh thread.

Got a flat tire on Friday. Stealership tells me on Saturday it was a nail and there is only one matching tire in the whole state of Colorado. (I bought this set of tires at THE SAME STEALERSHIP!!!!). So the guy tells me I will have to wait until Monday (yesterday). Fine, whatever.

The guy calls me right now, says the tire is ready to go, but he has bad news.....the tech flooded my 8 and now I have to wait for them to deflood it.

Man..........I have never flooded my 8 once in 1.5 years. You would think the people working at the dealership would know to let it warm up before shutting it off.

Nice.

So I get the call today, expecting him to tell me it has been deflooded and it's ready. Nope. He says the coils are bad, and the starter is bad, 8 won't start. He says that since my warranty is out, and he wants to help me out, he will cover most of the labor, but I need to shell out $700.

Now this sounds pretty fishy to me and I wanted to run it by you all, before I give him the go ahead. I know I can get coils for under $30/ea from any online site. How much should I expect to pay for a OEM starter?

I just assumed they would cover the whole thing, BECAUSE THEY FLOODED IT! But I am apparently wrong.

Thanks for all your help, you guys seems to always make things better....

Taylor

Solidtrance

iTrader: (2)

If the car was running well before you got the flat it seems that they should cover the whole charge. Who knows if they are even diagnosing your car correctly at this point. You are right when you say that the techs at the dealership should know about the flooding issue and how to avoid it. If they cant even get that right I would be concerned about the whole process. Make sure you are talking with the service manager directly, and if he doesn't have some satisfactory answers (no just more elaborate BS) then get in touch with MNAO. Good luck.

w0rm

Yeah, I would expect to pay for the tire and labor, any damages after the fact by dealer neglect is up to them. As far as the coils going bad it's very peculiar that it happened when the car was not in your possession.

nycgps

iTrader: (1)

Dont pay them ****, except for tires and the labor of course.

Why did you even got ur tires there in the first place ? there something called Tirerack.com and Im 100% sure they can beat dealership's prices.

r-enzyme

iTrader: (1)

You're right that I probably should have gone elsewhere for the tires to begin with. That mistake aside, I have been prepared to pay for the tire from the beginning.

w0rm, I agree, the timing seems very strange. I have had some problems with a slow start recently but I have never been completely unable to start the car like what the dealer said they are experiencing right now.

And Solid, I'm actually talking to a guy in the "quick lane" area where they normally just do the oils changes and tires. The reason why is because the service manager is a real tool and if I bring this to him, he is going to try to make me pay for the whole thing, labor and all. I know it sounds crazy, but the service manager has the worst customer service out of everyone at this stealership.

I don't know what to do. I called a different dealership and the OEM starter is like $443 and change........aaaaaarrrrggggghhhhhhhh

colin204

online mazda parts has the starter for 355.07 but as stated above I would pay for the tire and leave

r-enzyme

iTrader: (1)

Good lookin Colin. I'm about to run over to the dealership right now and have a little sit down with the good old boys.

bsteimel

iTrader: (5)

shouldn't they replace these parts under the hard start TSB for free. I mean it is very hard to start. the TSB calls for a new starter, battery, and plugs. Very suspicious that the coils went after the tech flooded it. Maybe that same tech dried to deflood it too and screwed something up. I wouldn't pay for anything other then the tire and if its needed take it to another dealer

chrism

if you were local i would go there with you to put the smack down

nycgps

iTrader: (1)

You can get a REman starter from Mazmart for like what 250 bux and comes with 6 months warranty. and you can install it yourself with just hand tools. takes like what, 30 minutes the MOST.

Dont pay them ****, they flooded it, its not your fault. it was fine when u bring it in, so its their responsiblitiy to fix it.

HiTMaNN

Raise some hell and I am sure they will cover the full cost high is the onus of payment on you when it was the dealerships fault?

+1

r-enzyme

iTrader: (1)

But my question now is whether or not the flooding can impact the starter or the coils. Like I said I have never flooded my 8 before so I have no flooding experience. I have only read a little bit on here about what to do when a flooding does occur.

They admit the timing is strange, but they maintain their stance that the fact that it was flooding has no connection to a bad starter and bad coils. I did speak to the service manager. Says I would only be responsible for $80 of labor. I'm tempted to say screw it and just have them fix the damn thing.

Thanks again to everyone,

Taylor

r-enzyme

iTrader: (1)

Because they claim it is not their fault. They claim that the flooding was unrelated to the other issues.

nycgps

iTrader: (1)

Flooding your engine will NOT break your starter or coils. but a Slow starter and/or weak/bad coils can cause Flooding.

but the thing here is that, your car WAS working when you left it there. so its THEIR fault that they hired stupid techs and flooded your ****. Tell the manager to blame the tech. dont even think of *just pay something and be done with it*, no. N-O NO ! do NOT pay them ****.

Tell them to fix it, or you're going to file report @ BBB and Consumer affairs and stuff, or see them @ small claims court.


(Forgot to mention, where did the nail hit ? if its in the thread and smaller than what I think 1/2 or 3/4 of an inch is repairable and you dont need to pay for a brand new one. cuz its VERY UNLIKELY that a nail will fly up and punch it thru the sidewall, which is non-repairable)

r-enzyme

iTrader: (1)

They said the tire is not repairable because I drove it for too long after the nail hit, and I damaged the side wall beyond repair. This is definitely feasible because I did fill up the tire after it was so low, so I could drive it to the dealership. I will have to ask them the exact location of the puncture.

Even if they blame the tech, based on what I'm hearing, the coils and starter problems are still not their fault.

Am I missing something???

nycgps

iTrader: (1)

Thats not the point.

The point is that, your car was in fact. Working 100% before you dropped it off. right ?

It could be the "failed in the right time" thinggy. but if its *flooded* and cost 700 bux to *deflood and replace* I will give them the word *bullshit*.

Not to mention, a set of new coils is like what? less than 110 ? and a starter .... find 1 @ Mazmart.

Are you living close to the dealership? any possiblities of towing your car with a truck back to your home? If you're close. it will probably still cost less than 700 to tow it home and replace them yourself. You'll need I think 10mm socket for the coils and the starter I forgot, probably 14 or 16mm.

HiTMaNN

Screw towing it I say grow some ***** and keep working it up the ladder. Speak to there District Manger but I am telling you, keep telling them that the car was working when they got it and now it all of a sudden doesn't work. It was under there care so they are liable for %100 of the charges. I am really good at getting what I want with words and as long as you choose them correctly they will understand it is there mistake.

Scrapin 240

iTrader: (5)

I know that your frustrated and the best thing is to raise some hell, but still keep it under control. hey work it in such a way that you pay $200 for the coils and starter and I think that might work. if you are too frustrated to have them pay for the whole thing at least bargain with them. And if you can't get what you want, then as someone else said, keep working up the ladder

nycgps

iTrader: (1)

Of course they should be responsible 100%. Im just saying that will be the worst case scenario.

TeamRX8

iTrader: (25)

I swear most of the dealerships are more clueless about an RX-8 than the noobs on this forum ...

Razz1

It's very cheap for coils. I think they are 100 bucks each at the most.

The starter has a TSB and should be replaced under warrenty. Look up the TSB here and print it out.

Old Rotor

Call Mazda's 800# and tell them the story. Let them help you. You would be a fool to pay for their MISTAKES!!

r-enzyme

iTrader: (1)

A search for 'starter' on mazdaparts.com returns nothing for me. Mazmart I know has a phone number and I should probably call them tomorrow. I found plenty of off-brand starters all over....maybe I should have just gone with one of those. But also, when I search on here for starter DIY I'm not finding much. These master DIY lists don't seem to have anything on starters either:

https://www.rx8club.com/series-i-do-yourself-forum-73/diy-section-category-alphabetically-101998/
https://www.rx8club.com/showthread.php?t=89734

I'll definitely call Mazda tomorrow and see what they say.

You guys are always a huge help to me though. I appreciate it.

nycgps

iTrader: (1)

Its really easy to replace the starter.

You have to unplug the battery first tho, cuz there is active current down there and its kinda hot to touch.

Call Paul or Will @ Mazmart tomorrow. Im sure they have a starter around that can sell you 1. The Coils u can get them brand new around 27 bux each @ our forum vendors.

Leading plugs cost 10 bux each, trailing 20. u do the rest of the math.

Keef

You don't need a starter unless you posted a "hey it takes my car 5-10 seconds to start, should I worry?" thread. Coils from a dealership are the most expensive thing. If you understood flooding, that you would know how your spark plugs are effected, are those ******* tards paying for there actual mistake?

Sounds like you have a case of the "hey I came to a dealership, acted a dumbass. and look where it got me!"