shawn81

Guys i donno what to do i am sooo mad at everything right now.. i need help my second gear is gone i was driving going about 45-50 in my second gear when i heard a sound in my tranny and it got really bad in like 2 secs and finaly it sounded like metal just going around my tranny . i had no 2,3,4,5,6 gears so i stoped looked down and no fluid was coming out so i put it in 1 and slowly moved out of the way. anyway got it to the dealer and they are telling me that mazda might not cover it ... we know it is not the clutch. i don't know what to do they will tell me on monday what is wrong but untile then i am sooooo F***ing mad .. anyone knows what to say or do......?
HELP

TeamRX8

iTrader: (25)

you probably just lost all the second gear teeth off the countershaft, my personal opinion is the have some defective countershafts but aren't owning up to it

shawn81

what do you think are they goign to cover it ?

Go48

Assuming your car is still under warranty, it will depend on whether or not the dealers service people conclude that the damage is due to abuse or faulty component(s). If you have a good relationship with a dealer, they will likely lean towards a faulty part or parts and will cover the repairs. I suspect that in the end, it may come down to the MNAO tech people making that judgment based on the extent and nature of the damage as described to them by the dealer.

No one on this forum can tell you for certain how that will go, so you'll have to wait and see what the dealer says. You may not like their initial conclusion, so be prepared to take the problem up the chain--to MNAO if necessary. Your owners manual has instructions for doing that. Be persistent if necessary, but keep your cool and be polite. Good luck and let us know how it goes.

shawn81

ok Guys .. thank you .... i will find out sometihng tomorrow .. i have to tell you i am a bit scared.........:{

shawn81

ok ... more bad news... Mazda does not cover what happend to my 8. i told them that i took my 8 to the Gaithersburg mazda for hard shifting (2 gear) and they brush me off by saying that i have to duble clutch it .... now where have you heard that .. they are asking 4357 $ for the Tranny i am soooo mad right now. anyways i just don't think that i want to get another mazda again. i have lost all my respect for mazda.. and i have to tell you that i like the car when it is running and i babied it that is what hurts i didn't do anything to it and broke down now mazda is .......... i don't know what to say guys ... this is not good.

Go48

Remember this from post #4?:

"You may not like their initial conclusion, so be prepared to take the problem up the chain--to MNAO if necessary. Your owners manual has instructions for doing that. Be persistent if necessary, but keep your cool and be polite."

bxb40

Shawn,
I have the AT so I wouldn't know, but does your car manual says you have to double clutch it? I sincerely doubt it.... So, if it is under warranty and you drove it as it should (and yes, it is a sport car, even Mazda advertise it like this), then I think you have a strong case to go to Mazda USA customer center.

Rx8honey

Dude, I've had this happen to me before with another car company and my best friend just got her WRX back from the dealer w/a similar issue. Stuff like this happens all the time. The opperative statement here is to "maintain your composure when you are talking to MNAO". State the facts, explain your point and escalate if you have to. It won't be easy, but be persistent.

Good Luck!!!

Rotary Rasp

iTrader: (2)

It'll work out in the end. Good luck.

TeamRX8

iTrader: (25)

I found a low mileage used one for $1050 shipped and installed it myself, it works much better than the original, IMO the original was either f'd up at the factory or f'd up during the100 miles that were put on it prior to my ownership, I nver even took it to the dealer, it just wasn't worth the BS and hassle

simply put, they are blaming defective and marginally designed parts on owner abuse

going to the strip and hard shifting month after month after month and it finally breaks is abuse, shift it hard several times on the street and it breaks is not abuse, it's pizz poor BS

CERAMICSEAL

If you don't have success with Mazda check Mazmart. It definitely won't be $4000.
I hope it works out for you.

shawn81

ok GUYS after 67 days i finally got to talk to the mazda rep very nice guy he look at the tranny and said it wasn't my F so they paid me back for it .. i am sooooo happy ....thank you mazda.

Rx8honey

w00t! Good for you!

bmcc49er

No way anyone should have to put up with this. I bought a brand new car. if I lose 2nd gear while under warranty it better damn well be covered. The dealer gets paid for warranty work correct? Dealer trying to get paid from Mazda and the customer or do I misunderstand how they get reimbursed for warranty work?

clydejmuggs

If the dealer does not have good standing with Mz they have to call to authorize major repairs.

zoom44

that deserves a big WOOOOOOOTT!!!!

shawn81

thank you guys.... as far as i know the dealer will not get as much for the man power so... yes the part will be free to the dealer but the have to pay for most of the techs pay Now if the customer pays everything thing is 100% on me sooo the dealer is happy .
but i am glad it got covered now ithey just have to fix the leak on the damn thing... you know guys i LOVE the 8 but this is the one car i have owned that i have seen its dealer the most .. i am mean i know them by fisrst name now.... lots of little prob i have never had the with HONDA,TOYOTA,NISSAN.... and i had ... prelude and celica and 300ZX so... they are not family cars they were driven even harder that my 8 cuz i was young and stupid ... but anyway i am hopeing this is the end of it....