Mazda denied warranty on engine replacement....
02-03-2010, 08:25 PM
#27
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alright Eddie, what the hell man.
we're here to help each other out but if you withhold info such as the one Mazurfer just posted then we CAN'T help you because we don't know the whole story.
good luck with this but I won't be shocked if Mazda stands their ground.
we're here to help each other out but if you withhold info such as the one Mazurfer just posted then we CAN'T help you because we don't know the whole story.
good luck with this but I won't be shocked if Mazda stands their ground.
02-04-2010, 08:04 AM
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I could've sworn I mentioned that part as well.
It is the same Vietnamese guy and we're still waiting for the verdict. The car was low on oil and coolant.
I refilled both fluids, but noticed that coolant was dripping out at the rear driver's side of the engine. There is no hose there so I'm thinking there was catastrophic damage to the housing itself.
It is the same Vietnamese guy and we're still waiting for the verdict. The car was low on oil and coolant.
I refilled both fluids, but noticed that coolant was dripping out at the rear driver's side of the engine. There is no hose there so I'm thinking there was catastrophic damage to the housing itself.
02-04-2010, 11:26 AM
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02-04-2010, 02:29 PM
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Yeah.....
This definitely wasn't one of those OMP flow rate issues. This engine was abused and the owner had no idea that we had to re-fill oil every so often.
We'll see. I'm still waiting on their word. I got a call back from their service manager (who was much more professional than the service advisor) and he had confirmed that it has been escalated to Mazda North American Operations and that a regional technical director will be visiting the dealership next week.
Hey....it's not my car but I just wanted to cry when I put in coolant and I see coolant dripping from the back housing-endplate location.
This definitely wasn't one of those OMP flow rate issues. This engine was abused and the owner had no idea that we had to re-fill oil every so often.
We'll see. I'm still waiting on their word. I got a call back from their service manager (who was much more professional than the service advisor) and he had confirmed that it has been escalated to Mazda North American Operations and that a regional technical director will be visiting the dealership next week.
Hey....it's not my car but I just wanted to cry when I put in coolant and I see coolant dripping from the back housing-endplate location.
02-04-2010, 07:59 PM
#36
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Yeah.................my intent in pointing out the other thread was not to burn you or call you out Eddie. It was simply to stop all the nonsense I saw early in this thread because people had not been in that other thread and were not up on what was actually going on so some bogus info was entering this thread unknowingly.
Once again.............I really do applaud the effort because the guy didn't have a clue, really didn't seem to grasp the English language, so he was behind the eight ball and you stepped up and tried to help(and still are helping). That is noble in my book and deserves any help/guidance we can give you from afar. I know you are acting as sort of a go between with the dealer and owner due to the language barrier and I'm sure he is very grateful, no matter what the outcome.
I remember helping one very cute woman I knew one time with her 8. She thought she only had to put oil in it when the light came on.
After I got her issues straightened out and got her informed..........she subsequently sold the car because she just didn't want to add oil.
Oh well........I got paid for my effort(so to speak
) and now she lives in another town and drives something else.
Once again.............I really do applaud the effort because the guy didn't have a clue, really didn't seem to grasp the English language, so he was behind the eight ball and you stepped up and tried to help(and still are helping). That is noble in my book and deserves any help/guidance we can give you from afar. I know you are acting as sort of a go between with the dealer and owner due to the language barrier and I'm sure he is very grateful, no matter what the outcome.
I remember helping one very cute woman I knew one time with her 8. She thought she only had to put oil in it when the light came on.
After I got her issues straightened out and got her informed..........she subsequently sold the car because she just didn't want to add oil.
Oh well........I got paid for my effort(so to speak
) and now she lives in another town and drives something else.
Last edited by Mazurfer; 02-04-2010 at 08:05 PM.
02-05-2010, 09:03 AM
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02-05-2010, 09:50 AM
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^ rofl
.... it was super hard and extensive to get my engine covered and my car has a complete history of maintanence with a very good dealership relationship. I personally change my oil every 3k-3.5k miles.
its 8s like this one that make this whole warrenty thing difficult. Why should mazda pay for this motor if it wasnt taken care of?
.... it was super hard and extensive to get my engine covered and my car has a complete history of maintanence with a very good dealership relationship. I personally change my oil every 3k-3.5k miles.
its 8s like this one that make this whole warrenty thing difficult. Why should mazda pay for this motor if it wasnt taken care of?
02-05-2010, 07:19 PM
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Eddie, I have read both threads. I wonder if the owner told you exactly when the car stopped running. If it stopped with a bang, when he was driving through the water he mentioned, it likely hydrolocked. I'm no rotary expert, but piston engines bend rods when they hydrolock while running. I'm not sure what would happen to the rotary, but I would guess it would be very damaging. Since the engine is siezed up and water is running out of the engine, it is possible that the water level could have been fine before the incident, in fact the oil could also have been fine. If he has comprehensive on his auto insurance, it should cover flood damage.
02-05-2010, 07:27 PM
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^ rofl
.... it was super hard and extensive to get my engine covered and my car has a complete history of maintanence with a very good dealership relationship. I personally change my oil every 3k-3.5k miles.
its 8s like this one that make this whole warrenty thing difficult. Why should mazda pay for this motor if it wasnt taken care of?
.... it was super hard and extensive to get my engine covered and my car has a complete history of maintanence with a very good dealership relationship. I personally change my oil every 3k-3.5k miles.
its 8s like this one that make this whole warrenty thing difficult. Why should mazda pay for this motor if it wasnt taken care of?
I agree with you on this one. However, when I set out to help someone.....I'll try to finish what I started.
I didn't know the full situation when I met up with the owner. Now I'm beginning to understand WHY the car wasn't running and WHAT made it in that condition. The previous owner bought the car 5 months ago so I'm sure he didn't have enough time nor the language skills to browse and engage on this forum for the critical information that he needed.
Once I explained the characteristics of the engine, explained the necessary requirements, and even how I like to premix in my personal car.......the owner was all ears.
He loves his car just like everyone else here. It was his first rotary-engined car. This is probably why Mazda had to extend the core engine warranty.....the owners were never told about the crucial maintenance regimen at the dealership when they took delivery of the vehicle.
I think I converted him into a true rotary head though. Once I took him in a ride in my car with good coils (BHR Ignition Kit) and good compression, he was absolutely HOOKED! He stated that his car never made the same grunt that mine did. So I'm thinking the owner BEFORE him also contributed to the problem.
In any case, whether the dealer warrants the repairs or he has to rebuild. He's still sticking with the RX8.
If the dealer doesn't do it, guess who we're calling for the rebuild.
02-05-2010, 07:32 PM
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Ya know what...... with all that's gone on with this situation, that's one hell of an idea!
I guess I was so wrapped up in the rest, I didn't think of that.
Hope he's got comprehensive????
I guess I was so wrapped up in the rest, I didn't think of that.
Hope he's got comprehensive????
02-06-2010, 08:52 AM
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Eddie, I have read both threads. I wonder if the owner told you exactly when the car stopped running. If it stopped with a bang, when he was driving through the water he mentioned, it likely hydrolocked. I'm no rotary expert, but piston engines bend rods when they hydrolock while running. I'm not sure what would happen to the rotary, but I would guess it would be very damaging.
02-06-2010, 10:19 AM
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Any internal combustion engine can hydrolock. Since these engines compress air and fuel mix to about 10% of its original volume, if it slurps in more water than can fit in the combustion chamber, the rotor will stop dead. The flywheel will keep trying to turn the engine, and something is going to give. Besides, didn't the dealer, in the other thread, say the engine had been hydrolocked?
02-06-2010, 01:58 PM
#50
Any internal combustion engine can hydrolock. Since these engines compress air and fuel mix to about 10% of its original volume, if it slurps in more water than can fit in the combustion chamber, the rotor will stop dead. The flywheel will keep trying to turn the engine, and something is going to give. Besides, didn't the dealer, in the other thread, say the engine had been hydrolocked?