01-022/04 MAZDA SPECIAL PROGRAM (MSP04) - 2004 RX-8 - ENGINE NO START, LACK OF POWER, DTCS P2107, P2108, P2402 OR P0420 - POWERTRAIN CONTROL MODULE (PCM) REFLASH
APPLICABLE MODEL(S)/VINS
2004 RX-8 vehicles built prior to March 12, 2004


VIN Range: JM1FE17**40100001 - 40135536
DESCRIPTION
Some vehicles may experience the following concerns:


Engine fails to start (cranks but no start) at cold engine temperature. This is caused by flooded spark plugs due to slightly rich air/fuel ratio for cold starting.

Engine is hard to start after short distance drive without engine reaching normal operating temperature at cold ambient temperature. This is caused by lower engine compression due to seals icing by moisture inside engine.

Engine has lack of acceleration power and / or knocking when driving at more than approx. 6000 RPM or at high altitudes. This is caused by poor combustion gas sealing due to the lack of amount of oil supplied from the metering oil pump.

MIL illuminates with DTC P2107/2108 stored in memory. This is caused by sub CPU - main CPU communication error after jump-starting the engine due to dead battery.

MIL illuminates with DTC P2402 stored in memory. This is caused by improper threshold setting for DMTL motor electric current tolerance.

MIL illuminates with DTC P0420 stored in memory. This is caused by improper threshold setting for rear O2 sensor output tolerance.
NOTE:


UNDER THE MAZDA SPECIAL PROGRAM (MSP04), ALL CURRENT DEALER INVENTORY AND RETAILED VEHICLES FOUND TO BE WITHIN THE ABOVE VIN RANGES, AND PRODUCED PRIOR TO MARCH 12, 2004, MUST BE INSPECTED AND REPAIRED ACCORDING TO THE INSTRUCTIONS CONTAINED IN THIS SERVICE BULLETIN. THIS INCLUDES CUSTOMERS WHO HAVE BROUGHT THEIR VEHICLE IN FOR NORMAL SCHEDULED MAINTENANCE AND/OR RECALL REPAIRS THAT MAY NOT BE RELATED TO THE CONCERNS OUTLINED IN THIS BULLETIN.

BEFORE PERFORMING ANY REPAIR, VALIDATE THAT THE VEHICLE IS APPLICABLE TO THIS PROGRAM BY PERFORMING AN "eMDCS WARRANTY VEHICLE INQUIRY" AND VERIFYING THE VEHICLE DISPLAYS CAMPAIGN "MSP04". SEE "VEHICLE INSPECTION PROCEDURE" BELOW.
DEALER INVENTORY:

Inspect and repair all current dealer inventory according to the procedures contained in this service bulletin.

RETAIL VEHICLES:

When a retail vehicle is brought into the dealer for any type of repair or scheduled maintenance, inspect and repair the vehicle according to the procedures contained in this service bulletin.

VEHICLE INSPECTION PROCEDURE
Verify the vehicle is within the following VIN range, AND built prior to March 12, 2004:

VIN Range: JM1FE17**40100001 - 40135536

If the vehicle is within the above VIN range, AND built prior to March 12, 2004, proceed to Step 1.

If the vehicle is not within the above VIN range, return the vehicle to the customer or inventory.

Perform a Vehicle Status Inquiry using your eMDCS System and inspect the vehicle for an Authorized Modification Label MSP04 attached to the vehicle's hood.
NOTE: Verify the campaign number as the vehicle may have multiple labels.

 

So what this means boys and girls is that no one should have to do any argueing with their service dept in order to get updated to M pcm calibration level. when you go in for service they pop in your VIN and the system will tell them this needs to be done. kinda like when you go in and there is recall work to be done but not as urgent. they also have to make sure all of their inventory is up to date so no one should be driving off the lot in their new car without this having been done.

edit: i posted a word version of this here because i can't post a pdf. i have the pdf and if i can get it posted to my home page i will post a link to it.

 

This MSP also addresses other issues we have seen here.

The P0420 converter code and the P2402 evap code we have seen in ....maybe 100 threads.

 

So what happened to the new TSB on yet another re-flash issued on 5/2104? the one that's supposed to improve the "M" flash? Was that a rumor? Snap on i think you mentioned something about that. If you have any info on that (like above) can you post it for us? thanks

 

Sorry, forgot to askyou guys about this one. Has anyone experienced problems with their cruise control? Today I set my on at 67mph, and my 8 started to accelerate and decelerate by itself, fluctuating the speed between 67 and 69 mph quickly. Not going up hill, no bumps big enough to cause that kind of fluctuation. Can anyone offer me any info on this?

 

Newly posted TSB:

Powertrain Control Module (PCM) Reflash - Issued 06/02/04

Supposed to make it easier for everyone to get the "M"-flash.

rx8cited

PS: Thanks Tommy!

 

rx8cited,
Is it the same M flash or a modified one?
From what I've been hearing it's helping restore some of the "believed" lost power from the current M flash.

Why would it simply be an easier way to get the M? My reasoning is the "lack of power" in the subject of the TSB.

 

This is actually just a second change to the original TSB.

Is changes the TSB to MSP04..It will now show on a vehicle VIN when the dealer runs it through the MZ system.

 

grr.. i have been posting about this for 5 days now. where have you people been?:D :p

anyway the whole point of this Mazda Special Program is to make it easier for evryone to be brought up to at least M calibration. this is the latest calibration,there is no N still as of today, and it addresses several issues that have arisen. not just power,in fact that is not even a goal. the part that makes it easier is this part-

"• UNDER THE MAZDA SPECIAL PROGRAM (MSP04), ALL CURRENT DEALER INVENTORY AND RETAILED VEHICLES FOUND TO BE WITHIN THE ABOVE VIN RANGES, AND PRODUCED PRIOR TO MARCH 12, 2004, MUST BE INSPECTED AND REPAIRED ACCORDING
TO THE INSTRUCTIONS CONTAINED IN THIS SERVICE BULLETIN. THIS INCLUDES CUSTOMERS WHO HAVE BROUGHT THEIR VEHICLE IN FOR NORMAL SCHEDULED MAINTENANCE AND/OR RECALL REPAIRS THAT MAY NOT BE RELATED TO THE CONCERNS OUTLINED IN THIS BULLETIN.
• BEFORE PERFORMING ANY REPAIR, VALIDATE THAT THE VEHICLE IS APPLICABLE TO THIS PROGRAM BY PERFORMING AN “eMDCS WARRANTY VEHICLE INQUIRY” AND VERIFYING THE VEHICLE DISPLAYS CAMPAIGN “MSP04”. SEE “VEHICLE INSPECTION PROCEDURE” BELOW.
Bulletin No: 01-022/04"

SEE? IT INSTRUCTS THEM TO CHECK THE VEHICLES VIN against the warrenty system and it will tell them if the car is under the MSP. also it instructs them to double check for the upgrade sticker and if it isnt in place to put one where it is supposed to be.

it works sort of like a recall but isn't madated by the government.

 

snap-on isn't as long winded as me

 

..

 

It's the same M-flash.

To avoid any confusion from your post, again, there's only one M-flash!

This TSB flat out says Mazda must reflash any RX-8s that come in regardless of whether the customer has any complaints or not.

Apparently the previous M-flash TSB was worded too weakly for some hard-headed service departments who were giving customers the run-around when they requested the M-flash.

rx8cited

 

Apparently, some of us have not been where you've been posting for the last 5 days, eh? This is the TSB thread after all :D.

 

roger that....
thanks rx8cited

 

But it is in this thread on the page prior to this one..

 

My dealer just told me my stupid replacement AC amplifier won't be in from Japan until early-mid July... and I had them order it at least 2 weeks ago. You'd think Mazda would ramp up production and get them into the hands of the dealers prior to releasing the TSB...

 

They don't make the part...

I wonder how many were replaced by dealers simply because there was a TSB.

No flames please but some of these problems are self-inflicted.

If Mz estimates the number of parts they need to order and THEN 5000 people come into the dealer with TSB's in hand it can through the entire parts system out of whack.

IMHO

 

I'll agree with you on some parts (or ECU flashes) that this is what happens- but there is definitely something wrong with most people's AC systems. This was one of those things most of us were complaining about long before the TSB came out. I love my car and Mazda engineering in general is excellent, but to have not seen this AC cycling as a problem long before the car was released baffles me. On a hot day like today, it's like flipping a switch between hot and cool every 7 seconds or so...

 

Amen to that ^^^^
The first time I ever turned on my AC it started cycling.
This was at 150 miles a few months ago.
Self inflicted? Not a chance.
I've had the part (ac amp)on order for over a month now. The dealer didn't give me any trouble over it.

 

So Mazda will deny people the M-flash which costs essentially nothing but labor, but they'll hand out these $550 (MSRP) AC amps without verifying the car has problem? Mmmmm, what the hello is wrong with this picture?

Mazda issued the AC amp TSB and we've been complaining about the lack of cooling for a while now, so it should not be a big surprise that people would want the AC amp.

Mazda might not make the part, but I hope they have some leverage with their suppliers.

BTW, I'm also getting the mid-July ETA even though and I requested mine 3 weeks ago.

 

I agree.

Don't shoot the messenger.

And Mazda NEVER denied the "M" flash. Ignorant dealers did.

I did hear today the ETA was changed to 07/05

 

No shots intended for the messenger . I hope they're sending enough to fill the backlog, whatever that might be.

Thanks for the ETA update.

rx8cited

 

zoom44 and snap-on,

Oops, sorry, my short term memory failed me here. You did post right here in the TSB thread right here .

I did see and appreciated that early info from both of you.

When Tommy puts the complete notices on the Rosenthal Service Bulletin web site in their final form, they have that official Mazda look with the logo and all .

rx8cited

 

New TSB Posted:Solvent Cracks Appear on Rear Combination Light Lens and/or Front Side Marker Light Lens

 

This thread is fantastic... I don't know how I missed it before. I printed out the Recall notifications and TSB's that applied to my VIN and took them to my dealer. They are fixing the temp control dial, airbag wiring harness, computer chip flash, transmission damper, engine grommets and the AC amplifier as we speak... and sent me home in a free loaner.

I guess that's how they make up for neglecting to send new owners the recall notification :p Anyway I gotta start hitting the forums more often so I don't miss this stuff!