Bringing the car in - very big power loss
04-03-2006, 01:08 PM
#52
RX8 and a Truk....
Thread Starter
Okay - car's there now. Spoke with Wayne; told him the symptoms. He said "No problem, we'll yank the cat and go for a drive...see if that fixes it."
Brilliant. Had the first place carried such an attitude, the car would have been fixed by now.
Brilliant. Had the first place carried such an attitude, the car would have been fixed by now.
04-03-2006, 02:57 PM
#53
RX8 and a Truk....
Thread Starter
Lmao - GET THIS..
The guy has had my car for fewer than 4 hours.
Pulled the cat - PIECES fell out. He drove around w/o the cat for awhile - PLENTY of power. he's going to Next-Day-Air a cat to me...AND get me that starter and new battery for the hard-start issues I'd been having....issues the OTHER dealer would NOT fix because I notched out a piece of my battery cover to run a power wire. The OTHER dealer said that little notch is causing the hard-start issues and therefore won't be covered.
wow....It's SO refreshing to NOT have to BEG a dealership to work on a car.
(sigh).
Nemesis8 - YOU the man.
The guy has had my car for fewer than 4 hours.
Pulled the cat - PIECES fell out. He drove around w/o the cat for awhile - PLENTY of power. he's going to Next-Day-Air a cat to me...AND get me that starter and new battery for the hard-start issues I'd been having....issues the OTHER dealer would NOT fix because I notched out a piece of my battery cover to run a power wire. The OTHER dealer said that little notch is causing the hard-start issues and therefore won't be covered.
wow....It's SO refreshing to NOT have to BEG a dealership to work on a car.
(sigh).
Nemesis8 - YOU the man.
04-03-2006, 04:25 PM
#55
RX8 and a Truk....
Thread Starter
Originally Posted by Nemesis8
It's a brotherhood of rotary lovers, and Wayne is one of them.
Won't be ready until Wednesday or Thursday however. He's going to keep the cat around so I can get pics
04-04-2006, 07:02 PM
#59
Originally Posted by dannobre
Does the word "firebomb" apply 
( just kiddin.......Homeland Security types
)
( just kiddin.......Homeland Security types )and i am sure it is not the cat as i have a high flow cat on now and the same problem happened once with the stock cat which is still good.
that leaves.
fuel pump or harness
bad intake manifold
motor
goes back in on thur. will let you know how it turns out...
the big differece is my dealer has been great. sorry you had to suffer so.
beers
04-04-2006, 10:01 PM
#60
Administrator
glad that worked out finally Darin!! definetly get pics "cant be the CAT because there would be a code" MY ***!! all they had to do was drive it like we did and they had to have known it was the cat. glad you were able to get to Wayne.
it was great to finally meet you too.
it was great to finally meet you too.
04-05-2006, 09:31 AM
#61
RX8 and a Truk....
Thread Starter
Originally Posted by zoom for four
glad that worked out finally Darin!! definetly get pics "cant be the CAT because there would be a code" MY ***!! all they had to do was drive it like we did and they had to have known it was the cat. glad you were able to get to Wayne.
it was great to finally meet you too.
it was great to finally meet you too.
I wonder - should have asked..."If there was supposed to be a code for a bad cat, why do you suppose the MAF could be bad WITHOUT a code?"I'll let you read the letter - would actually appreciate your input if you don't mind. Via PM okay?
04-05-2006, 11:17 AM
#63
RX8 and a Truk....
Thread Starter
Originally Posted by dannobre
There is a code for the MAF....but it has to be really out of wack before it will throw it. You will probably throw a trim code first as the car will try to make sense of it
04-05-2006, 02:08 PM
#65
Rotary only since 1980
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Just for reference, who was the good dealer and who was the bad dealer?
That would be useful info for other NW owners. Don't be selfish and keep a great tech all to yourself!
As well as keeping us from wasting our time with a clueless dealer.
That would be useful info for other NW owners. Don't be selfish and keep a great tech all to yourself!
As well as keeping us from wasting our time with a clueless dealer.
04-05-2006, 04:30 PM
#67
RX8 and a Truk....
Thread Starter
Charlie: Still going thru drafts; I figure i'm at about a 90% solution - but want to know I've articulated things the right way.
Blue:
I bought the car at Milam Auto, in Puyallup. Here's the first and last paragraphs of my letter, which sums things up:
Blue:
I bought the car at Milam Auto, in Puyallup. Here's the first and last paragraphs of my letter, which sums things up:
Bottom line up front:
Your staff in the Service Department has been very cooperative, professional, and courteous when I’ve taken my car in for “little things” such as having rattles fixed, and oil changes. When “big things” happen, I’ve been put on an emotional roller-coaster of “We won’t cover your car under warranty” then relenting after much angst and frustration on my part; “Okay, we’ll do you a favor and honor the warranty [which was included in the $28,500 you spent here].” This past week, your Service Department failed me in a most outrageous way.
Yadda, Yadda, Yadda...
As when shopping for a car, I don’t expect special treatment. I expect a Service Department to look at problems with a car objectively. I expect a Service Department to give me credit for having at least basic knowledge of how the systems in a car work together. I expect a Service Department to have at least the level of information I can find doing a 20-minute search of the internet. I am only after a fair deal.
Your staff in the Service Department has been very cooperative, professional, and courteous when I’ve taken my car in for “little things” such as having rattles fixed, and oil changes. When “big things” happen, I’ve been put on an emotional roller-coaster of “We won’t cover your car under warranty” then relenting after much angst and frustration on my part; “Okay, we’ll do you a favor and honor the warranty [which was included in the $28,500 you spent here].” This past week, your Service Department failed me in a most outrageous way.
Yadda, Yadda, Yadda...
As when shopping for a car, I don’t expect special treatment. I expect a Service Department to look at problems with a car objectively. I expect a Service Department to give me credit for having at least basic knowledge of how the systems in a car work together. I expect a Service Department to have at least the level of information I can find doing a 20-minute search of the internet. I am only after a fair deal.
04-05-2006, 05:06 PM
#68
脾臓が痛みました
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if it was me, I'd be sure to throw in a line about how since the service department was uncooperative in trying to resolve the problem, and threatened to void your warranty illegally. and as such you were forced to take your car to another dealership to have the problem resolved (in less than 4 hours of having the car too).
Good service on the small issues is nice, but how a customer is treated on the big issues is far more important. Its apparent that the customer isn't a priority, and now you'll be taking your business elsewhere and recommending to others that they do the same.
Good service on the small issues is nice, but how a customer is treated on the big issues is far more important. Its apparent that the customer isn't a priority, and now you'll be taking your business elsewhere and recommending to others that they do the same.
04-05-2006, 05:36 PM
#69
RX8 and a Truk....
Thread Starter
Originally Posted by Glyphon
if it was me, I'd be sure to throw in a line about how since the service department was uncooperative in trying to resolve the problem, and threatened to void your warranty illegally. and as such you were forced to take your car to another dealership to have the problem resolved (in less than 4 hours of having the car too).
Good service on the small issues is nice, but how a customer is treated on the big issues is far more important. Its apparent that the customer isn't a priority, and now you'll be taking your business elsewhere and recommending to others that they do the same.
Good service on the small issues is nice, but how a customer is treated on the big issues is far more important. Its apparent that the customer isn't a priority, and now you'll be taking your business elsewhere and recommending to others that they do the same.
You're exactly right on, and I might post the entire letter just to show how you and I are thinking very closely alike.
04-05-2006, 05:53 PM
#70
Administrator
iTrader: (7)
whoa dmp, sorry you had to go though all of that! Glad to hear you car is up and running smoothly again.
04-05-2006, 07:42 PM
#72
YUP Cat's OK...not the problem.......MUST be your aftermarket intake or Exaust
Or maybe the mods to your electrical system.........
Thank God for this Forum and the internet....or else we would be at the mercy of idiots.
At least we can get some like minded individuals in our RX-8 "cult" to seperate the idiot dealerships from the great ones
MAZDA...pay attention....were mad as hell....and NOT going to put up with it any more!
( quote "Network" 1976 )
Cat's OK...not the problem.......MUST be your aftermarket intake or Exaust Or maybe the mods to your electrical system.........
Thank God for this Forum and the internet....or else we would be at the mercy of idiots.
At least we can get some like minded individuals in our RX-8 "cult" to seperate the idiot dealerships from the great ones
MAZDA...pay attention....were mad as hell....and NOT going to put up with it any more!
( quote "Network" 1976
)
04-05-2006, 10:37 PM
#74
Originally Posted by Nemesis8
Whoa - looks like a hornets nest - maybe your aftermarket intake was attracting them, and they made a nest in there. I know, it was the drone of your exhaust that allowed them to home in on your car.
roflmao,
brilliant!!!!!
beers
04-06-2006, 07:53 AM
#75
RX-8: Hmmmmmmmmmmmmm.....
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Originally Posted by dmp
Thanks Jedi. 
Here are the pics - I have new cat, new battery, new starter, and new plugs.
Here are the pics - I have new cat, new battery, new starter, and new plugs.
I don't know much about the CAT. You mind explaining to me what are look at the pictures and what does a normal one looks like ?
-Smoker