4206F Interesting Repair Procdure RANT!
09-21-2006, 12:23 AM
#1
1935 lbs. FTW!
Thread Starter
4206F Interesting Repair Procdure RANT!
I actually sat down and read the entire 19 pages of the repair procedure for the 4206F engine recall and a few things popped up that I would like to point out and get some feedback on. There seems to be some flaws or stupid procedures in my opinion especially with the way they're actually testing or NOT thorougly testing engines. Basically if you think your car is running fine they will probably give you new plugs, reflash and kick you out the door.
1. If you take your car in and tell them it has been driving fine, no lack of power or extremely low idles then they will not even do the diagonstic tests to see if your engine needs to be replaced. The decision tree in the procedure skips this all together unless you complain now or have previously complained. Only if you have previously complained and you have ALREADY RECEIVED A REPLACEMENT ENGINE will they do a volt test. If previously complained and they did nothing you will be getting a new motor. However, if it was fine before and you're complaining now then they will do a road test but not a voltage test to objectively determine if your engine is bad. If they do road test your car they will drive it AT LEAST 20 minutes.
2. There are seperate FLASH part numbers for every model year and transmission and a different flash for each for CA and Federal (all states besides CA) cars. No two model years/transmissions/federal/CA cars share the same flash part number. MAKE SURE they give you the correct one via door sticker.
3. They should test the cat via diagonstic computer for every car. When you take it in make sure you get the actual #'s for this test, don't just take their word for it. According to the procdure if the ratio is LOWER than 4.6:1 then your cat is fine, but if it is above you should get a replacement.
4. The whole thing should take only 1-2 hours according to the repair procedure and I also added up the time for each step. I had to leave my car there the entire day so far and they haven't even started on it yet.
5. According to the procedure the rental car is only pre-approved for TWO DAYS. If for some reason your dealer sucks then make sure they call Mazda North America to get approval for continued rental so you don't run the risk of possibly getting stuck to foot the extra rental car bill. Just a precaution.
1. If you take your car in and tell them it has been driving fine, no lack of power or extremely low idles then they will not even do the diagonstic tests to see if your engine needs to be replaced. The decision tree in the procedure skips this all together unless you complain now or have previously complained. Only if you have previously complained and you have ALREADY RECEIVED A REPLACEMENT ENGINE will they do a volt test. If previously complained and they did nothing you will be getting a new motor. However, if it was fine before and you're complaining now then they will do a road test but not a voltage test to objectively determine if your engine is bad. If they do road test your car they will drive it AT LEAST 20 minutes.
2. There are seperate FLASH part numbers for every model year and transmission and a different flash for each for CA and Federal (all states besides CA) cars. No two model years/transmissions/federal/CA cars share the same flash part number. MAKE SURE they give you the correct one via door sticker.
3. They should test the cat via diagonstic computer for every car. When you take it in make sure you get the actual #'s for this test, don't just take their word for it. According to the procdure if the ratio is LOWER than 4.6:1 then your cat is fine, but if it is above you should get a replacement.
4. The whole thing should take only 1-2 hours according to the repair procedure and I also added up the time for each step. I had to leave my car there the entire day so far and they haven't even started on it yet.
5. According to the procedure the rental car is only pre-approved for TWO DAYS. If for some reason your dealer sucks then make sure they call Mazda North America to get approval for continued rental so you don't run the risk of possibly getting stuck to foot the extra rental car bill. Just a precaution.
Last edited by CosmosMpower; 09-21-2006 at 12:25 AM.
09-21-2006, 12:21 PM
#2
Administrator
2. There are seperate FLASH part numbers for every model year and transmission and a different flash for each for CA and Federal (all states besides CA) cars. No two model years/transmissions/federal/CA cars share the same flash part number. MAKE SURE they give you the correct one via door sticker.
09-21-2006, 01:26 PM
#3
1935 lbs. FTW!
Thread Starter
Originally Posted by zoom44
they cant give you the wrong one. thats not the way the tool works.
09-21-2006, 02:38 PM
#4
Metatron
iTrader: (1)
#'s.....
Not possible to flash the wrong car with the wrong # flash, anymore than they could give you the download for a Mazda 3.
They only list the numbers for the tech to make out the sticker.
S
They only list the numbers for the tech to make out the sticker.
S
09-21-2006, 02:51 PM
#5
Originally Posted by CosmosMpower
I actually sat down and read the entire 19 pages of the repair procedure for the 4206F engine recall and a few things popped up that I would like to point out and get some feedback on. There seems to be some flaws or stupid procedures in my opinion especially with the way they're actually testing or NOT thorougly testing engines. Basically if you think your car is running fine they will probably give you new plugs, reflash and kick you out the door.
1. If you take your car in and tell them it has been driving fine, no lack of power or extremely low idles then they will not even do the diagonstic tests to see if your engine needs to be replaced. The decision tree in the procedure skips this all together unless you complain now or have previously complained. Only if you have previously complained and you have ALREADY RECEIVED A REPLACEMENT ENGINE will they do a volt test. If previously complained and they did nothing you will be getting a new motor. However, if it was fine before and you're complaining now then they will do a road test but not a voltage test to objectively determine if your engine is bad. If they do road test your car they will drive it AT LEAST 20 minutes.
2. There are seperate FLASH part numbers for every model year and transmission and a different flash for each for CA and Federal (all states besides CA) cars. No two model years/transmissions/federal/CA cars share the same flash part number. MAKE SURE they give you the correct one via door sticker.
3. They should test the cat via diagonstic computer for every car. When you take it in make sure you get the actual #'s for this test, don't just take their word for it. According to the procdure if the ratio is LOWER than 4.6:1 then your cat is fine, but if it is above you should get a replacement.
4. The whole thing should take only 1-2 hours according to the repair procedure and I also added up the time for each step. I had to leave my car there the entire day so far and they haven't even started on it yet.
5. According to the procedure the rental car is only pre-approved for TWO DAYS. If for some reason your dealer sucks then make sure they call Mazda North America to get approval for continued rental so you don't run the risk of possibly getting stuck to foot the extra rental car bill. Just a precaution.
1. If you take your car in and tell them it has been driving fine, no lack of power or extremely low idles then they will not even do the diagonstic tests to see if your engine needs to be replaced. The decision tree in the procedure skips this all together unless you complain now or have previously complained. Only if you have previously complained and you have ALREADY RECEIVED A REPLACEMENT ENGINE will they do a volt test. If previously complained and they did nothing you will be getting a new motor. However, if it was fine before and you're complaining now then they will do a road test but not a voltage test to objectively determine if your engine is bad. If they do road test your car they will drive it AT LEAST 20 minutes.
2. There are seperate FLASH part numbers for every model year and transmission and a different flash for each for CA and Federal (all states besides CA) cars. No two model years/transmissions/federal/CA cars share the same flash part number. MAKE SURE they give you the correct one via door sticker.
3. They should test the cat via diagonstic computer for every car. When you take it in make sure you get the actual #'s for this test, don't just take their word for it. According to the procdure if the ratio is LOWER than 4.6:1 then your cat is fine, but if it is above you should get a replacement.
4. The whole thing should take only 1-2 hours according to the repair procedure and I also added up the time for each step. I had to leave my car there the entire day so far and they haven't even started on it yet.
5. According to the procedure the rental car is only pre-approved for TWO DAYS. If for some reason your dealer sucks then make sure they call Mazda North America to get approval for continued rental so you don't run the risk of possibly getting stuck to foot the extra rental car bill. Just a precaution.
09-21-2006, 02:58 PM
#6
1935 lbs. FTW!
Thread Starter
Originally Posted by j9fd3s
4. the time it takes to do the repairs has nothing to do with how they shedule the car into the shop. its a function of how many techs/man hours vs the number of cars/type of jobs they have in line before you. example, we took in 4 rx8's yesterday. we have one tech doing all of the recalls.
09-21-2006, 03:02 PM
#7
Originally Posted by CosmosMpower
Right, I guess the point of me posting this is that my dealer told me there was no wait and to bring the car in first thing in the morning. I brought it in and then found 7 other RX8's back in service. If it really only takes 2 hours to do each car as stated by the procedure mine should be done today.
09-21-2006, 03:38 PM
#9
1935 lbs. FTW!
Thread Starter
Originally Posted by zoom44
because they have to use the correct part number for their warranty claim.
09-21-2006, 10:46 PM
#10
Originally Posted by CosmosMpower
I actually sat down and read the entire 19 pages of the repair procedure for the 4206F engine recall and a few things popped up that I would like to point out and get some feedback on. There seems to be some flaws or stupid procedures in my opinion especially with the way they're actually testing or NOT thorougly testing engines. Basically if you think your car is running fine they will probably give you new plugs, reflash and kick you out the door.
1. If you take your car in and tell them it has been driving fine, no lack of power or extremely low idles then they will not even do the diagonstic tests to see if your engine needs to be replaced. The decision tree in the procedure skips this all together unless you complain now or have previously complained. Only if you have previously complained and you have ALREADY RECEIVED A REPLACEMENT ENGINE will they do a volt test. If previously complained and they did nothing you will be getting a new motor. However, if it was fine before and you're complaining now then they will do a road test but not a voltage test to objectively determine if your engine is bad. If they do road test your car they will drive it AT LEAST 20 minutes.
2. There are seperate FLASH part numbers for every model year and transmission and a different flash for each for CA and Federal (all states besides CA) cars. No two model years/transmissions/federal/CA cars share the same flash part number. MAKE SURE they give you the correct one via door sticker.
3. They should test the cat via diagonstic computer for every car. When you take it in make sure you get the actual #'s for this test, don't just take their word for it. According to the procdure if the ratio is LOWER than 4.6:1 then your cat is fine, but if it is above you should get a replacement.
1. If you take your car in and tell them it has been driving fine, no lack of power or extremely low idles then they will not even do the diagonstic tests to see if your engine needs to be replaced. The decision tree in the procedure skips this all together unless you complain now or have previously complained. Only if you have previously complained and you have ALREADY RECEIVED A REPLACEMENT ENGINE will they do a volt test. If previously complained and they did nothing you will be getting a new motor. However, if it was fine before and you're complaining now then they will do a road test but not a voltage test to objectively determine if your engine is bad. If they do road test your car they will drive it AT LEAST 20 minutes.
2. There are seperate FLASH part numbers for every model year and transmission and a different flash for each for CA and Federal (all states besides CA) cars. No two model years/transmissions/federal/CA cars share the same flash part number. MAKE SURE they give you the correct one via door sticker.
3. They should test the cat via diagonstic computer for every car. When you take it in make sure you get the actual #'s for this test, don't just take their word for it. According to the procdure if the ratio is LOWER than 4.6:1 then your cat is fine, but if it is above you should get a replacement.
Yes, I agree!
They never road tested my vehicle.
I do believe they checked the battery. It only takes a few minutes.
And I certainly hope they testd the for the vaccum leak.
And to boot no rental car and no tank of gas.
No anti sieze on plugs either!
09-21-2006, 11:41 PM
#11
1935 lbs. FTW!
Thread Starter
Originally Posted by Razz1
Yes, I agree!
They never road tested my vehicle.
I do believe they checked the battery. It only takes a few minutes.
And I certainly hope they testd the for the vaccum leak.
And to boot no rental car and no tank of gas.
No anti sieze on plugs either!
They never road tested my vehicle.
I do believe they checked the battery. It only takes a few minutes.
And I certainly hope they testd the for the vaccum leak.
And to boot no rental car and no tank of gas.
No anti sieze on plugs either!
If you read through the actual repair PDF the only time they will road or vaccum test it is if you complained or are currently complaining that the car runs like crap and loses power. They wrote the decision tree to bypass any engine testing if you say the car runs fine.
09-22-2006, 05:12 AM
#12
Lubricious
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Originally Posted by CosmosMpower
YIKES, your dealer really dropped the ball. If they didn't road test your vehicle then they didn't vaccum test it. They should've paid for rental, a tank of gas and washed your car. I'd complain to Mazda corporate and make them fix it.
If you read through the actual repair PDF the only time they will road or vaccum test it is if you complained or are currently complaining that the car runs like crap and loses power. They wrote the decision tree to bypass any engine testing if you say the car runs fine.
If you read through the actual repair PDF the only time they will road or vaccum test it is if you complained or are currently complaining that the car runs like crap and loses power. They wrote the decision tree to bypass any engine testing if you say the car runs fine.
09-22-2006, 09:24 AM
#13
1935 lbs. FTW!
Thread Starter
Originally Posted by Nubo
So, complain! Pretty simple.
09-22-2006, 12:01 PM
#15
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Funny,
I just went through this today. I took my car last Wednesday to get a rear lens replaced and they asked me if I wanted to do the recall at the same time.. I said... suuureee...
10 minutes went by and the service guy said, after asking me questions about my car and such, "do you want to drive a CX-7 for a couple of days?" .. Suuure...
Today I went to pick up my car... They said everything is fine... Tires are pretty much gone and the report said... "Tires are fine".... yeah right...I went ok.. let me see.. "what made you think my engine is fine?" , what are the vacumm readings? did you replace the cat? "No"... ok what are the readings for the cat? They had no data to backup their findings, not even a written down statement with the test numbers....
Bottom line, I ended up leaving my car there for the weekend... wasn't even washed...
We'll see what they say on Monday. Manager said he'll do the tests himself...
Carlos
I just went through this today. I took my car last Wednesday to get a rear lens replaced and they asked me if I wanted to do the recall at the same time.. I said... suuureee...
10 minutes went by and the service guy said, after asking me questions about my car and such, "do you want to drive a CX-7 for a couple of days?" .. Suuure...
Today I went to pick up my car... They said everything is fine... Tires are pretty much gone and the report said... "Tires are fine".... yeah right...I went ok.. let me see.. "what made you think my engine is fine?" , what are the vacumm readings? did you replace the cat? "No"... ok what are the readings for the cat? They had no data to backup their findings, not even a written down statement with the test numbers....
Bottom line, I ended up leaving my car there for the weekend... wasn't even washed...
We'll see what they say on Monday. Manager said he'll do the tests himself...
Carlos
Last edited by Pololo_RX8; 09-22-2006 at 01:45 PM.
09-22-2006, 10:27 PM
#16
Administrator
Originally Posted by CosmosMpower
True, but that doesn't automatically eliminate any chance for human error. Unless it's 100% systematic
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