syntrix

Agreed on the declines.

I get it and I just stopped by the dealer to inquire about it. Mine is on Sahara if anyone knows Vegas.

The want the car for 2 days, possibly more to diagnose what they are calling a "low oil light". They were not aware of the problem, and showed me the full name and address of a girl in the computer that they could not reproduce the light, and that she was low on oil.

I'm going to try another service dept and see what they say.

canzoomer

The service bulletin has been out for a couple of weeks in the US.

Find another (more competent) dealer!

Oh, on the line of service bulletins, it seems the optional shock sensor upgrade for the factory alarm system has been withdrawn.
Some kind of problem with it apparently..

See:
http://www.finishlineperformance.com...ocs/03-23.html

KKMmaniac

I found Charles Cope's posting interesting, as the oil in my car when I picked it up was overfilled about a quart. (I checked it after driving home, and letting it sit about 5 minutes)

Regarding the oil pan; I have two port campaign stickers under my hood, and one in the trunk. (I forget what is written on them at the moment) I did notice a lot of 3-Bond or similar sealant had been used on the oil pan gasket in my car, I can't say it looks sloppy really, it just makes me wonder if some of the oil pans might have been replaced at port.

I haven't had the low oil light, (at app. 2600 mi.) but I don't let the level fall below 1/4 from full.

TreknMazda

My oil light came on during my road trip to Arlansas. (VIN#1130)Two things needed to happen simultaneously for the light to come on.
1)speed of 75 or higher 2) oil at least 1/2 quart low
When I slowed below 70 the light would go out.

I talked to the service manager a couple weeks ago about changing the oil pan. He, of course, didn't know about the new oil pan. But after contacting Mazda Regional he had one on order for me the same day. It came in last week and was installed on Saturday. Only takes a couple hours. And most of that is for the oil to cool off before they open it up.

Now I just need to wait for the oil level to drop and go cruising through the mountains:D

sferrett

Is there a service bulletin ID number or something like that? I just spoke to the folks who I will most likely get the service done through (John Hine Mazda in Mission Valley) and they were not aware of any issue. I'd like to supply them with enough information so they can see the service bulletin and fix the issue withouth giving me the run-around too much...

Thanks,
Simon.

TreknMazda

Don't know anything about the service bulletin number, but the service manager at my dealer made one phone call to Mazda (regional rep, I think) and got the information needed to order the pan as a warranty item.

sferrett

I just got off the phone with the dealer at John Hine - there is no TSB or other such information in their systems at the moment, however they did ask me where I heard about the information and I pointed them at the forum here.

They then called Mazda HQ and they were informed about the issue and the part number for the replacement oilpan, which they will be getting in tomorrow. So it sounds like you just need to have a cool service manager who's willing to call Mazda and ask about the issue.

Cool.
Simon.

mikeb

sferret
thanks for getting the ball rolling

BLACKB8572

Sorry, but there are no tsb's on this oil light issue,
I would know, seeing as I get all new/updated bulletins every morning. The problem of taking it in to the dealer is the they
have to be able to duplicate the problem. So if they cant, your car goes out the door as, no problem found/ unable to duplicate
customer complaint. I worked on one such customers vehicle,
no problem found, but out of curiousity, I called my tech-line.
Yes they are aware of this, yet i beleive not enough vehicles
have produced this problem to warrant a bulletin. I currently have a new oil pan on order for this customer, going on a few weeks now because of back order. The new oil pan is being
released because the sensor is adhered to the pan, plus there
is enough adhesive that tech-line told me that i would destroy the pan trying to remove it.
So the bad part is that taking in posts
of the net is not exactly a good thing, kinda looks bad. Of the sort that everyone here is trying to diagnose their own car and that just cause you saw it on the net, your car must have that problem too!
Just a re-cap, the dealer needs to be able to reproduce the problem to fix your car..... i know can be fustrating cause every time you take it in, seems like the car knows its going to "the doctor", suddenly acts all fine. Can be very fustrating on the dealerships too. Those surverys you recieve, where you mark that the vehicle was not fixed right the first visit, is a huge deal in the eyes of Mazda.

syntrix

I can reproduce it 100% of the time, with the oil at the top of the fill line now.

Only problem, you have to be on a hill, and the closest one is 40 miles out of town.

It's about 70% of the time in the one hill on the freeway, and it's 5th and 6th gear, but the dealer is saying that they don't want to drive out 5 miles to try it.

Damn, it's even 4th gear now

How's that for "self-diagnosis"?

myrx8

When my car was at the dealer, he said there is a problem, but no official word. I still have not been able to create the problem so many are talking about.

canzoomer

It is a bit awkward, but here is how I can reproduce it 100% reliably:

Oil at or below 3/4 full mark
Cruise at 150kmh (93mph) or faster for 10 minutes.

I know, this requires a highway where you can do that..

canzoomer

I was told by the Mazda Canda head PR guy about 2-3 weeks ago that they are doing a TSB at least in Canada, but it would take a little while as it has to be done in English and French. And then parts had to be brought in.