Easy_E1

iTrader: (2)

Tell them, the dealer that you want what exactly failed and why it failed in writing. I do not understand how the electrical system can fail in such a manner.
As far as I'm concerned this is a warranty issue.
Tell them to figure out why your car overheated in the first place.
What if you were stuck in traffic and couldn't move and the car overheated? "Oh sorry sir that's not covered under warranty". Also how would water get into your fuses? Bad design? No sealing on the cover? What happens when you drive in the rain?

Read this,,, https://www.rx8club.com/series-i-trouble-shooting-95/new-engine-lasts-3-days-122148/

chilboy87

that's exactly what I said to them. ok update on the situation. got aall back from customer service. seems like there was a mix up and "no water was found on the fuse box but because the engine was so clean at 11k miles, that was evidence enough that it had been cleaned. because of the mix up, mazda will fix the necessary parts free of charge under warranty and my warranty is still intact. sorry for the delay blah blah blah" yayyyy so after three days of terror, the customer wins again ;-P

nycgps

iTrader: (1)

Clean engine bay can get warranty service ?

Wow

Listen up boys and girls, you know what to do !

chilboy87

ahaha they said it looked reaaaaally good for a car with 11k on it. so it looking clean made them think water got under there. but because NO PHYSICAL EVIDENCE WAS FOUND they couldn't do a damn thing. and because the mechanic spoke from thought rather than wat he saw, it caused this huge mix up. so bitch out customer service in a calm but stern voice and u get wat u need :-P

chilboy87

plus I didn't clean the engine, neither did the dealer I got it from, and I never got an undercarraige or under body wash from the car wash so the only way possible would have been from rain, and that's a design flaw. besides, who the hell leaves an open circuit underneath the car like that? I'm not in south africa with 3 or 4 foot floods, this is the east coast damn it! if anyone here works for mazda and sees this, COVER ALL THE OPEN CIRCUITS UNDER UR CARS! or atleast put a warning in the manual, sheesh ;-)

mysql101

We don't need a warning, because there is nothing exposed. There are rubber seals around the top of the hood. Some water can get in near the bottom if you spray it with a hose, but it doesn't get on anything important. Also the fuses are in a tray that water would have to travel up vertically almost 2 inches to get into.

We also have members who pressure wash their engine bays on a regular basis who have no issue.

Additionally, there's people with vented hoods that are directly exposed, and they're not reporting this either.

swoope

iTrader: (5)

you are the pie.

gfl my friend..

beers

Easy_E1

iTrader: (2)

Well I'm glad that they woke up.

chilboy87

ok so how about u explain that to mazda? or mayb the dealer was just BSing?

Silver_Surfer

This thread is not going well.

LionZoo

I would run away from that dealership right now. They seem to be grasping at straws for a reason to blame you for problems, which is never a good sign. Every automaker knows that customers will occasionally pressure wash the engine and so will test to make sure that some water in the engine bay will not be a problem. Even worse, because the engine bay was so clean that must have been evidence that you washed it? What if you're really **** and just decided to wipe the engine bay down with a damp towel on a stick? If you haven't already called MNAO about the behavior of this dealership, I'd do it now.

chilboy87

already done my friend. parts are coming in tomorrow morning/afternoon so my 8 will b back on the street by friday or monday. mnao doesn't like that dealership just as much I do, they said they get complaints not just from 8 owners but for all the models. I think a review on their service department is coming up in the near future.

shaunv74

My advice. After this is over find a new dealership. There are good ones out there. Just don't go back to them. You'll get nothing but problems every time.

chilboy87

o this was just my luck. it got towed there at around 9ish. im NEVER going back there for help. just i didn't hae a choice and i knew nothing about the dealers in that area ya kno wat i mean

bxb40

Strange, it never occurred to anybody that the steam bath the over-boil made under the hood would really, really clean your engine bay? Duh ! Trust me, it will, no need to duplicate ;o)

True story - your car overheated because the fan motor died. Idling for so long made the problem evident, but the idling is not the cause of the fan dismiss. The dieing fan took out the fuse also. They need to get a new fan assembly for you, hence the $700 bill.

Question - Why did the fan die? The only reason I'm aware is the rubber grommet(s) the airbox sits on got pushed into the fan blade, causing it to get stuck and burn the motor or cause the separation of the blades from the motor shaft. The spike in current due to extra resistance that burns the motor burns the fuse too. Those "moving" grommets are a design issue - I manually check it being in place everytime I remove the airbox (I removed the one on the left because it is not needed and it is harder to check as well). The other one is one I retrieved from the engine cover (removed the cover to make space for the MS strut bar). The size is the same, but it has a slightly diff inside shape that makes it easier to keep in place.
For you to investigate if you want to avoid the same incident (you know they will not change it free again for you, right? ;o) ) - was the blade on the motor? was the motor damaged or just burned? do you have the 2 bottom rubber grommets for the airbox?