nathan g

Just out of shear curiosity does that warranty include O2 sensors?

XRX8X

it's a shame that some dealerships can't and won't show respect for the outside people spending thousands of mostly hard earned bucks for there ride just to have some a-hole with a sorry a@s life to make it hard on you for wanting your car to run right!i don't think it's fair or right but there are several news stations that will take your story to the next level hopfully to be on your side and to get the problem fixed w/out charge.at the ford dealership i work with we(employees)that work here don't take that kind of SugarHoneyIcedTea from anyone.be it the tech on a bad week,service advisor,or even managers.all these people have a job to do regardless how they think.so with the proper people involved make a case and stand up for your rights as a consumer of the free world and kick there *** down a couple of noches and get that R--E--S--P--E--C--T! YOU ARE NOT ALONE!

Jedi54

iTrader: (7)

whoa, what a bunch of crooked little bastards!!
Definitely work your way up the food chain with this one. The Service Manager needs to know, find out who the GM or owner is, and go from there.

If none of them can help you, keep going. A call to MNAO and a call to the BBB would start getting their attention as well.

Rems31

wow if they tried that on me, I think I would have created a HUGE scene...especially if there were potential buyers at the dealership.

saturn

This is absolutely right. People like to get angry immediately as though that's going to help their cause at all. Just take it easy and save yourself some stress.

Go through the managers at the dealership and if you don't get a satisfactory response while you're there do what someone else said and take notes of the people's names their responses. If they ask you why you are doing that tell them you're going to call MNAO.

In your case I would just go to another dealer. I would never want them working on my car. I'd still report them to MNAO and hope it has some effect. Since MNAO seems fit to let RX-8 survey scores basically not count you could always report them directly to the Better Business Bureau.

saturn

Dumb question. If someone was making a huge scene when you went in to buy your car would you have done anything different?

Rems31

Might make me think about what kind of dealership they were running...If they don't keep their existing customers happy, makes me second guess how they would treat me if I bought a car from them...

It's not always about the money. I actually didn't buy from another dealer because they paid no attention to me whatsoever when I was first looking around (there were 3 sales guys that I could see who weren't doing anything - it was the middle of the day in the work week). I'm young and look it so they figure I wasn't worth their time. I actually had to ask for a sales guy to show me the car, brochures, and get some numbers, etc...

But I once I had to ask, I knew I wasn't buying from them. Then they found out how much I wanted to put down then they were suddenly had a lot of interest.

Clavius

I think the stealership brought it up and labeled it as the cause in their scam to rip him off. Ignorance is bliss and paydays for some dealerships, and they are curious as to why most people go to outside mechanics after their warrenties are up. I'm sorry $95 per hour for labor when I can go to a great performance shop whose labor is only $75 per hour you tell me where you'd go for service after your warrenty is done with.

Mugatu

iTrader: (1)

call MNAO. keep calling MNAO. i had a problem with Giuffre Mazda in Brooklyn (total ********) where my car was missing the tire repair kit on delivery. they promised to get it to me but never did. after two months of the runaround towards me AND MNAO (i called them multiple times), MNAO finally sent me my missing kit, along with $100 in gift certificates redeemable at any Mazda for parts or service.

nathan g

I could really use your help with finding an outside mechanic. I need one I can trust and I found there's a lot of scumbags in my area of Everett.


Oh and hi, Mugatu.

nycgps

iTrader: (1)

You're not alone. I never got my repair kit as well, and the place was Manhattan Mazda.

I did asked them for it but after like a month or 2, I gave up cuz I dont really want to use it.

Didnt know about *calls to MNAO* back then so oh well ....

nycgps

iTrader: (1)

Not to mention their 95 per hour techs are *worst than* the 75 per hour techs out there.

Astral

The big guy he was talking to IS the service manager. The same service manager that told me that I didn't really do a 30K service because I didn't do their "brake cleaning service" (even though their 30K service package filled with extraneous things didn't include the factory manual-required brake fluid flush).

downshift

I had the same DTC and Wellesley Mazda took care of me. Troubleshooting was done by the book though, so expect to come back again if they could clear it the first time and sent you off.

https://www.rx8club.com/showthread.p...ight=dtc+p0610

Davey's RX-8

iTrader: (1)

Its out of the way for you but Mazda Gallery in Norwood always kisses my *** and even the little things and lord knows I have almost every Mazdaspeed part there is. Although one of their service reps did seem kinda miffed when he asked me why I put in my Kenwood system and I told him the Bose sucked.

rotaryPilot

Ok, you just never go to this dealer again.

In addition, a mazdaspeed intake here in Greece is an aftermarket part. I know that in states this is not the case.

SHOWOFF

O2 Sensors are not covered by emissions warranty.

PCM, Cat, EGR, PCV Valve, DPFE things like that are.

kersh4w

iTrader: (3)

how can that be the case? anything by the original company is not aftermarket.

genjuromikos

iTrader: (1)

I went back to Wellesley Mazda for my appointment and they checked my car. The people there were super friendly. The guy told me that they have to replace the PCM and it will be done under warranty. He told me that there no reason why it shouldn't be done under warranty.

Now i just have to wait for the part to come in.

So what kinda **** was the other dealership trying to pull? All i gotta say is don't go to IRA Mazda on 114 in Danvers, MA.

Astral

Good to hear! I'm glad things worked out!

KrysyGT

Great to hear Sokim! I have had nothing but positive experiences at Wellsley Mazda so far!

Nemesis8

iTrader: (3)

We should all be glad we have an enthusiasts forum to bring this BS out into the public. I'm sure Mazda reads these boards also.

Ban IRA

Kel Rx8

man your too calm i would of been writing this from Jail
screw that dealership neva eva go back
hope it works for you

genjuromikos

iTrader: (1)

yeah i know i wish i can go back and kick some ***

genjuromikos

iTrader: (1)

Finally had my PCM replaced today. No more check engine light, yay. They even gave me a Mazda 3 for a loaner, unlike IRA Mazda the loaner they gave me one time was a Toyota Echo. I drove it home and that was it that **** embarrassing. An RX8 for an echo what the hell is that.