RX8Z

Im curious to know if anyone has encounter any problems with Canzoomer Stage 1 mod chip

Being I work at a dealership, I was told that a mod chip will void your warranty

Of course, im sure theres ways around this but Im wondering, if canzoomer has any guarantee or protection for the consumers or if this a Try on your own risk

I dont know canzoomer, but I love the results of this chip and Im thinking of getting one, im just waiting a bit because I am more worried of any negative effects in the long term

P.S. Sorry if this was asked before, but theres just too many threads to filter from the search.. Is there any other mod like canzoomers stage 1 chip?

Thanks for your help guys, Drive safe =)

Z

QuantumTheory08

I've had mine since last Thursday (Jan 29).

....I don't know if others will agree with me or not; my impression is that the ECU does learn as it gets use to the chip. I have 16,000 miles on my car now. The first time I started it with the chip it was like the engine dropped in rpm for a slight milli second and then ran normal; sort of like it was thinking: "What's this?".

That first night for about 20 minutes, it seemed like the ECU was adjusting. Since then, it's a whole new car; way fun!!!!

There have been no problems on my car; just a big silly grin.

Thanks Maurice for a superb job.

-jcs-

RX-Nut

Someone should start a Stage 1 Ongoing Owners Thread.. all the owners can post experiences, good, none, or bad.

rotarygod

Fist of all, RX8Z this is in no way an attack against you so don't take it this way. But...

Here's my take with dealerships. They all will look for any excuse they can to not warranty a product. They make more money this way. Their primary job is to sell, not fix cars. Dealerships are relatively stupid when it comes to mods. A new intake (filter) isn't going to make a transmission blow up and neither is a cat back system. Different mods can void certain parts of a warranty. Dealerships like to claim a total void on anything they find. I've seen dealerships try to void warranties over stereos, alarms, filters, etc and every excuse is crap. If you have a mod and need service, remove it before you take it in. Simple really. If they ask you if you had anything done to the car just say no. They are not going to call you a liar. There would be lawsuit potential in that. What they don't know won't hurt your warranty.

My friend Jim has a 2002 Z-28. He has headers, intake, and nitrous. His transmission has gone out 3 times in one year. That is his fault though and the 125 shot of nitrous didn't help. Before warranty service, he spends an evening putting everything back on the vehicle and removing any tell tale signs they were ever there. Even the stock paper air filter goes back in. There has never been an issue. It is a pain to remove everything and put it all back but the warranty work gets done without any hassel. The stock transmission in those cars sucks anyway but he really abuses them. Anyone who isn't smart enough to return a vehicle to stock before it goes in for warranty work deserves what they have coming. It isn't hard to take everything back off. If it isn't there they can't hassel you for it.

Spin9k

Nice to see honesty, integrity, and taking responsibility for ones actions so obviously missing from your friends (and your) mindset. No wonder car dealers are so suspicious, and rightly so. Just lie and take from the man, right dude?

Genom

Well, considering how most dealerships behave, I have no problem with it. Over here I had my dealer say I voided my entire electronics system by installing a XM commander, that uses a simple antenna passthrough to connect to the stereo.

So thats real honest and fair?

Spin9k

No, YOUR ONE particular dealership's action is NOT! They are wrong, but not ALL dealers are that way! And I doubt Mazda would back that dealer up in refusing service based on that if you pressed it (which you should).

My comment was about rotarygod saying "Here's my take with dealerships." That's global advice to lie and cheat. That is wrong anyway you slice it, IMHO. Period.

RX8Z

My only input is.. just like there are good owners, there are bad owners

Put it this way guys, if someone came up to you and said.. NO no, I swear I didnt do it.

The percentages have shown that the owner was at fault, which is why Dealerships are more weary than you would like it to be.

As a sales consultant, I tell you I am honest and fair. I dont bs, I dont lie, and I dont try to cheat people out of their money, but do you know how many times people come to me, and try to do that to me. Like Lie about a price, or try to negotiate in their favor with ridiculouse figures..

My pt is , Im not saying that dealers cant be wrong, because they can. They are humans just like you and I, but not ALL dealerships run that way..

My dealership, which is run by John Hansen , an ex professional race car driver.. put it this way, you couldnt fool him for sh*t. He knows all the tricks, and everything in and out about your Mazda engines and cars. But hes a fair and straight up guy...

If you tell him you did something wrong, chances are he'll fix it for you free under warranty but if you lie to him, he'll tell you straight up , he can prove that your lying and tell you to take a hike

Im sorry you guys feel this way towards dealserships in general, but try being on our side and you'll see a whole new world.

Take care

Z

Sea Ray

Anyone ever heard "good help is hard to find?" I believe that is what many are up against. If they don't have a good service writer up front, chances are the whole experience is off to a bad start.

I did not buy my 8 from my local dealer I hate to say now. The sales dept there didn't do much for me in several ways but so far the service guys are outstanding. And as for understanding mods, mine knows more than most because he is into them as well. I think being honest up front with them is the only way to go. Like RX8Z says, they weren't born yesterday and most have seen it all before, and then some.

If anyone has the option of going to a different dealer, try it, if not happy with the one you use now. There is another thread going on about a clutch issue and how the service guys won't cover it under warranty. I'm just guessing here but sounds like they must feel it has been abused or I would certainly expect it to be covered.

Anyways just my 2 cents and experience with my dealer, your mileage may vary.

mdw33333

Car dealerships lie and cheat to sell cars, parts, service, etc. Why shouldn't we "even the score?" What would be wrong is to allow those certain dealerships to keep doing it.

RX8Z

Lets rephrase that.. Car dealerships are out to make money. They have bills to pay and they have a right to earn profit. Its the method that some may feel its unmoral or not fair , but theres two sides to every story.

Nowadays, people are much better shoppers and more aware of the pricing which is great. It makes it much easier for me to sell a car to someone, because I know they know what the bottom line price is and I know what my bottom line price is. I rarely negotiate, and I hate negotiating because I dont feel that its the way to sell. Everyone should get the same price regardless...

MDW.. I respect your opinion, but obviously you must not be aware of business mgmt as a whole. Everything you buy has a markup, from clothes to food. Its a profit margin that companies set in place so they can stay in business. Cars are no different, just higher price which makes is more drastic. However coming from your statement, its no wonder why dealers are more on the defensive side. What score are you talking about? My guys here are not out to burn you, in fact most of the mechanics have rides of their own, and love the whole world of performance and mods. Try being honest and perhaps they'll be honest back to you...

I believe in the past, car salesman always got a bad rep because typically they present that image no better of a lawyer, or like cops.

Back to the topic though about the "warranties", all manufacturers have it in writing . It is a legal contract that says specifically what is covered or not. This document is available for you prior to any purchase. In my lifetime working at my company, I have yet to experience a customer who never was denied a warranty repair.

I can assure you, if any of you's are in my are and you encounter a situation regarding warranty. Come speak to me, and I will make sure you get full analysis and diagnostic on your problem that will show whether or not, it is a fault with the car or by you.

Now, can we go back to the original topic please =)

mdw33333

RX8Z, let me fill you in. I am GM of a 4 million dollar a year custom auto trim company in Northeast, Ohio. 65% of our overall business is done with and through car dealerships. My statement above were vague, but let me be more specific by giving you an example.

Servicing car dealerships is my "bread and butter," if you will. However, they often (not always) find ways to "stick it to me." They are quick to make a buck at the point of sale, but quick to "throw my company under the bus" when there's service issue or warranty dispute. At the point of sale the dealerships "hype" our product and claim they back it as though it were factory. Nothing could be further from the truth. We could install a set of mud flaps on a car and in the turn signal bulb goes out a week later, "oh, it must have been the mud flaps." It's something my company obviously has to accept, but sometimes it's tough to swallow.

Now, I like to think that after 10 ten years managing this compant that I do know a few things about business practices. Hell, we all want to make a buck. Ethicle boundries are crossed every day, everwhere, in the business world. My statements above referring to car dealerships practicing unethically are based on my and my company's personal experiences. Car dealerships happen to have these reputations for a reason. Most of them, not all, cross ethical boundries in order to remain competive in their market. It's understandable, I guess, but not completely justifiable.

By, the way "evening the score," represents just what rotary god stated previously. We can choose make ECU upgrades and "not" tell the dealer. With the Stage 1 we are fortunate to have that luxery. I don't see anything "wrong" with that. Now if my Stage 1 created a legitiment problem with the vehicle I competlely understand a dealerships refusal to warranty that particluar problem. But if I have and issue with my radio or my headlights I don't want to get "shafted" on my warranty.

RX8Z

MDW, whats the name of your company?

since your the GM , you understand the concept of the business and the warranty practices.

Pt being, Ive never said that dealers wont ever shaft you cuz I am aware some do, however not all does.

You have warranties on your trims , Im sure of it. You have it in writing , clear and concise of what is covered and what is not.

What I am trying to point out is that dealerships have to abide by the warranty contract. If any owner feels cheated wutsoeva, get a lawyer, a certified mechanic and sue their *** if it comes down to it . As simple as that.

But as we all know, owners are just as dishonest as you say dealers are. Do you know how many times, guys come in here with the Civic SI, S2k's and claim their cluth burnt out ? Meanwhile we know for a fact, its because they dont know how to drive but dont you see thats the problem right there..

What we know, is what poeple dont want to think. People dont always admit to fault, and nothing they do would never be a problem. Lets be frank, you and I know that nowadays, alot of inexperience owners are doing stuff to their cars, that they know well aware that it voids their warranties.

MDW, you never had a customer claim that their trim was cracked, but you know he hit something ? What do you do in that case? Fix it? I highly doubt it, but of course if you dont.. the owner comes on a forum and says, Damn that Auto Trim company, the installed a cracked trim and it fell off ,and now they wont warranty it !! SCAM !!!

This is the dilemna we are faced with, everyday as Im sure you are.

Again, Im not saying that dealerships are not capable of doing shady ****, but that makes the difference between your dealership and my dealership. We have one of the top best service shops in the state of New Jersey, our customers constantly come back for little things that they could get elsewhere like oil changes. Forget anyting I said, customers speak for themselves.

anyways, there really is no argument here. There is good and bad like I said. warranties are in writing, if you can prove it.. go to your local district and file a claim, thats the way our legal justice wants us to do.. and yes its unfortunate dealerships put you through this, but dealerships are no different from any other legititimate businesses. Sometimes you jsut have to do what you gotta do...

Nice talking to you, and please lets get back to the subject

bureau13

Its very easy for you to say "If they don't cover something they should, just sue them." Well, that's not such a painless process for most people, which is why in many cases dealers (hell, business in general) will do something like deny coverage even if they have no case because probably 9 times out of 10 the individual consumer will bend over and take it.

The fact is, dealers have this reputation because a significant number of them have earned it. It sounds from your description that your place is not like that, and if so...I salute you. However, you have only those other dealers to blame for people playing a defensive game. If I get a Stage 1 and have some warranty issue that is not obviously related to it am I going to take it out? You're damn right I will, and I don't consider it unethical at all...its just good defense. Why give the dealer an opportunity to hose me when I know for a fact many of them will do just that?

jds

mdw33333

Exactly.