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CanScan damaged from map upload?

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Old May 16, 2005 | 01:14 PM
  #1  
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From: yourI'mgirl
Unhappy CanScan damaged from map upload?

Okay guys. My CanScan has now quit working for the second time. The scenario is like this: I'll do a log run and then cruise back to the garage for a map tweak. I'll disconnect the laptop from the CanScan, but leave the CanScan plugged in to the OBD port while I tweak my map. Then, when I plug the laptop into the CanScan to log again, I get a message "vehicle not responding".

I sent the unit is the first time and Dan replaced the Can tranciever. Now its happened a second time. I can't really believe that the map upload operation is sending a current spike through the can network and blowing out this chip, but it's really, really unlikely that its coming defective from the factory.

Are you guys disconnecting from the OBD port prior to tweaking the map? Any ideas?

-MD
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Old May 16, 2005 | 01:30 PM
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I have (2) USB ports on my laptop, so I leave them both attached at the same time. So I am of no help with your situation. The CANScan is a pesky critter though, and I have had it quit on me before. Maurice is getting close to releasing a newer ROM chip and software to iron out a few left over bugs - should be real soon.
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Old May 16, 2005 | 01:39 PM
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Can (pun intended) you elaborate on "quit"? What did you do about it?


-MD
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Old May 16, 2005 | 01:42 PM
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Has nothing to do with the map upload....they are seperate. The Canscan will stop working sometimes...and usually it has to do with a USB problem on your laptop. If you unplug it without closing it it will hang on to the port....and when you try and start again...it won't work.

Try rebooting the laptop, or go into the task manager and see iff the program is still running as a process...and shut it down there.....
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Old May 16, 2005 | 01:49 PM
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I ordered my Canscan (serial DB9) 2 weeks ago and it still hasn't come in (I'm in TX). Maurice replied saying they're working on getting the bugs fixed and will ship it soon.

Is there a difference between the serial cable vs. the usb version as far as how they operate? I ordered teh serial cable because I already have a usb to serial converter for the emanage.
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Old May 16, 2005 | 02:02 PM
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From: yourI'mgirl
Originally Posted by dannobre
Has nothing to do with the map upload....they are seperate. The Canscan will stop working sometimes...and usually it has to do with a USB problem on your laptop. If you unplug it without closing it it will hang on to the port....and when you try and start again...it won't work.

Try rebooting the laptop, or go into the task manager and see iff the program is still running as a process...and shut it down there.....
That's not it. I've rebooted - a lot - and no results. When Dan tested it the first time, he found that chip was no longer working - that's why he replaced it.

-MD
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Old May 16, 2005 | 02:08 PM
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Weird........Hope you get it straightened out...:D.......
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Old May 16, 2005 | 03:01 PM
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Originally Posted by MadDog
Can (pun intended) you elaborate on "quit"? What did you do about it?


-MD
I did what Dan said - I unplugged it before I exited the program - and it hung onto the port. I rebotted and it corrected itself.
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Old May 16, 2005 | 05:43 PM
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every once in a while that happens to me and I just pull the plug out of the car, pull the plug out of my computer, reboot and it suddenly works... COM conections can be bastards
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Old May 17, 2005 | 07:58 PM
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Mine just quit again.... I need a Hymee sCANanalyser really bad!
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Old May 17, 2005 | 08:28 PM
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Traitor :D selling out to Aussie Technology..............
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Old May 17, 2005 | 08:39 PM
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I hope I get my new ROM chip soon from CZ.... I'm already having tuning withdrawls...
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Old May 17, 2005 | 08:52 PM
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Originally Posted by adrian-1
I ordered my Canscan (serial DB9) 2 weeks ago and it still hasn't come in (I'm in TX). Maurice replied saying they're working on getting the bugs fixed and will ship it soon.

Is there a difference between the serial cable vs. the usb version as far as how they operate? I ordered teh serial cable because I already have a usb to serial converter for the emanage.
Get the usb version, you will need it to take advantage of future updates
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Old May 17, 2005 | 09:01 PM
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^^ I second that...the USB version is much faster refresh time...and the software is less buggy..........plus no USB adapter that is PITA.....Go USB
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Old May 17, 2005 | 09:12 PM
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I contacted Maurice and changed my order to the USB version today. He replied they have fixed a software bug and were ready to ship.
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Old May 18, 2005 | 10:37 AM
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Awesome - thanks for the update...

I tried to get my CANScan to work again today, and no luck. I reset everything, and still no luck. Maybe this will fix my problem also.
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Old May 18, 2005 | 11:30 AM
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From: yourI'mgirl
Originally Posted by Nemesis8
Awesome - thanks for the update...

I tried to get my CANScan to work again today, and no luck. I reset everything, and still no luck. Maybe this will fix my problem also.

Hey Nem - what does the status window say when your unit isn't working?


-MD
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Old May 18, 2005 | 12:44 PM
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has anyone heard if they are going to be offering a way to update the serial units to a USB??? I asked Dan a few times and never seemed to get a straight answer
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Old May 18, 2005 | 12:50 PM
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This is what I got from Dan

"We don't really have an upgrade to the USB version, the USB tool uses a different circuit altogether. We can give you a discount of $30 off the price of a new tool.

Sincerely
Dan Harrison

"

Basically, I think I got discount on buying the new usb unit instead of an upgrade of the serial to usb unit
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Old May 18, 2005 | 04:04 PM
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Originally Posted by MadDog
Hey Nem - what does the status window say when your unit isn't working?


-MD
It's weird - the status windows turns green and says it's connected, but nothing else works - no readouts in the Vehicle Data Windows....

I'm going to uninstall everything, then re-install everything and se if that fixes it.
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Old May 18, 2005 | 06:20 PM
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Originally Posted by nhk
This is what I got from Dan

"We don't really have an upgrade to the USB version, the USB tool uses a different circuit altogether. We can give you a discount of $30 off the price of a new tool.

Sincerely
Dan Harrison

"

Basically, I think I got discount on buying the new usb unit instead of an upgrade of the serial to usb unit
that kind of sucks... guess i'll hold off until he gets the be the dealer stuff out
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Old May 18, 2005 | 08:57 PM
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Hey - I got mine working again. I had to uninstall the Belkin USB to Serial Driver, then reinstall it. Everything works again. I'm logging in the morning
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Old May 18, 2005 | 11:10 PM
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Pats himself on the back....nice to be right for a change :D
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Old May 18, 2005 | 11:23 PM
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It was your insight that cured my ailment...
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Old May 19, 2005 | 12:09 PM
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Originally Posted by adrian-1
I contacted Maurice and changed my order to the USB version today. He replied they have fixed a software bug and were ready to ship.
Have you got your unit yet? I am still waiting on mine to be shipped also.
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