winter

I'm curious if anyone else has had any dealings with Hopup Racing? Ordered a B&B exhaust on thursday the 5th with assurances that it would arrive the coming monday. Since then I've called half a dozen times, each with promises that they'd email my tracking number and that the exhaust would be arriving shortly. It's been almost 2 weeks, I don't even know if my exhaust has actually been shipped, and needless to say I'm getting pretty frustrated.

So, before I head down there in person to get some answers, I'm curious if anyone has had any experiences with them, either good or bad.

Dugless

Go by there shop and demand your money back, they're in Del Mar.

XDEEDUBBX

dam bro that sux...you should have just oredered from vividracing...

winter

Headed over there tomorrow, Dugless. Next time I'll definitely be ordering from Vivid. Only reason I ordered from hopup is because they were local.

AutoBahnRX8

I ordered exhaust from Hop Up as well. I never got an e-mail confirmation, so 3 days later I e-mailed them to see if they got the order. They then replied and said yes they got the order and confirmed my shipping address. I checked, and my Credit Card shows the bill (10 days ago) but still no exhaust. Something feels a little fishy here.

winter

Talked to them today. They claim problems with their distributor, and I actually believe them. That said, they also told me the exhausts wouldn't be going out 'til monday. After a two week wait, I wasn't willing to wait any longer, so asked them to refund my money (which they're doing).

Overall, polite on the phone. I don't think they're scamming anyone, but I don't intend to find out, either. Provided the money gets credited back to my card in a timely manner, I have no beef with hop up racing.

Outlaws eXtreme

Why didn't you just go there locally and get the exhaust in person? If I was in SD, and their store was in SD, it would save the shipping.. besides, I'd be so weary after a 2 week wait.. blah. Almost ordered the greddy exhaust from them...

winter

That was the original plan, Outlaws eXtreme. Unfortunately they don't keep the exhausts in stock, and so rely on a variety of distributors to ship for them. The distributor for the Greddy was in LA, and the one for B&B was in Santa Barbara.

winter

As an update, just ordered an rx8store.com exhaust. Said they'd ship it out today.

mikeb

they are in del mar?
do they have any rx8 parts in stock?

winter

Mike, you're one of those people that asks to try someone's drink when they say it's awful, aren't you? At any rate, no, I don't think they stock many parts.

Psychofox

i dont think they have any RX-8 parts in stock either

Outlaws eXtreme

Ya know, you're like the 50th gazillion person to make a comment like that about MikeB... and ya know, I saw him in person once at Autobacs.. and he doesn't seem like such a goober as he does here. I mean, he had a g/f, didn't look like a dweeb or anything... wacky I say.

310Guy

What's with the shots at mikeb?

Anyway, my "advice" would be to ask the questions about a shop before you place an order. You wouldn't have this hassle.

Let us know how the RX8 Store exhaust is.

XDEEDUBBX

haha mikes cool...don't hate... even though he does sip others drinks but he means well.. =)

winter

I was told it was being shipped out that day. What I get for believing the shop, I suppose.

mikeb

I just figured it would be nice to go to the shop in del mar if they had any rx8 parts in stock. I am sick of buying stuff online.
when I want something I want it NOW not in two to three weeks when it can be shipped to me.

310Guy

Well that's a completely different story and pretty shady on the shop's part.