miker1

have any of you had problems with the brand m by mazda accessories department.I have been trying since feb. to get my money back.
It took me a month to get a r/a number from them.they had sent a partial order, then charged me for everything even the things I did not recieve they then made another charge on my credit card, I never recieved anything from that charge, I have no idea what that charge was for.
I am at wits end,I think I have tried everything possible to rectify this dam mess with no luck. help. mike r

Socket7

Contact your local BBB, Your local police department non emergency number can probably provide you with more people you could call.

Your credit card company can also do a chargeback if you dispute the charge

laythor

If you paid with a credit card then you're most likey safe. Contact your card company and explain the situation. You should have the money back anywhere from a few days to 2 weeks.

Razz1

Never heard of brand m.

chrism

sounds like a wannabe company trying to go under the guise of mazda

dmc27

Never heard of them either. Contact your CC company immediately to dispute the charges. They will work to get it back - just hope it's not an international scammer.

Aipex8

iTrader: (1)

Correct me if I'm wrong, but it's just Mazda branded clothing, right? I've gotten free T-shirts and hats from my dealership, the tags say "Brand M".

Aipex8

iTrader: (1)

Yeah, it's Mazda's official merchandise brand:

http://www.mazdausa.com/MusaWeb/disp...ideMazdaBrandM

dmc27

That explains why it's a mystery - it ain't car parts!


So Mazda's clothing line customer service is lacking a bit, too?

miker1

Brand m by mazda is the offical accessories site for mazda. they sell more then clothes, I had ordered a journal, I was charged for it but it never arrived. also a drinking tumbler and a ball point pen. those were sent back after the month it took me to get a return no.another charge is shown on my credit card statement from them, I have no idea what that could be for. thanks all for attempting to help. mike r

Razz1

Report it to MNAO

CarAndDriver

Contesting charge is up to 60 days after charge hits card.