MassiveAttack

I was called by MNAO and asked to participate in an online survey for the Mazda RX-8. I gave them my email, and am filling out the survey right now, but I wondered if anyone else has received a similar call here.

--Massive

zoom44

yes there have been surveys going around. its one of the reasons the P flash changed theAC.

i wasnt asked yet to participate tho

ZoomZoomH

iTrader: (1)

i'll take the survey! send link to me!!! :o

Go48

Guess I'm one of the "lucky" ones. :D I'm about to go to the web site and complete the survey tonight. I will take some of the comments in the other survey thread into account with I do the survey. Thanks to all those who posted their comments earlier.

BoilerX8

I got the call and just got the e-mail. I haven't went and filled it out yet.

Q-chan

iTrader: (1)

Hm, they ask for the e-mail in every response, so they might have done a real selection.

I found it particularly interesting that the transmission section was extremely detailed
compared to all other sections. Sounds to me as if they take all the transmission problems
now serious.

MassiveAttack

At least I know now that I'm not the only one...

XDEEDUBBX

hasn't gotten to me yet..any links?

Go48

For the information of those who haven't taken the survey, it is very structured and designed to only solicit owner "concerns" in certain selected, specific funtional areas. Actually, if you have no concerns, you simply click on the No Concerns button and go about your business.

It is not a "what would you like to see in future versions of the RX-8" survey. In fact, if your problem does not fit into one of the functional areas on their list, you will have a difficult time getting in your comments. I fudged on a few of them by inserting comments that did not strictly fit the description of the area on which they were soliciting comments.

Sure would be nice to have a face-to-face conversation with someone in a position of authority in Mazda instead of completing this somewhat meaningless survey. (I bet the survey company was paid a bundle by Mazda for this one.) Not that I have a lot of complaints to pass on, but it would be nice if some of the more knowledgable and rational members of this forum (I think there are a few ) could pass on some additional comments, both good and bad, about this amazing car.

Q-chan

iTrader: (1)

Some categories have an "Other" selection, but all of them have an "Do you have additional concerns regarding < main section > ?" box.
I took the liberty to enter suggestions here. Maybe they will be read by someone with technical background?

I hope that original input will be passed on to MAZDA. And I'm somewhat confident with that assumption.
There was too much free-text entry requested. Chances are good that this is not just turned into a statistical
profile by someone who has no idea of the real technical matter... Just hoping....

MI_FamilyMan

I too did not like the open-endedness of the survey. I would have preferred a "rate every single aspect of this car on a scale of 1 to 10" type of survey with an opportunity to add comments where applicable.

I found myself realizing that I have had absolutely zero issues with this car, and was a little bit at a loss for finding things to comment about. Other than the fact that the car has been great fun to drive.

MassiveAttack

My issues have been pretty minor, but I thought I might as well include them, since they're asking. I, too, would have preferred (and I somewhat expected) a 1-10 kind of thing. The first link I clicked I didn't actually end up being something I had an issue about. *oops*

--Massive

draco067

I got the call, said I'd do it, and never got the email

Go48

It takes a couple of weeks to get the e-mail with instructions on where to go to complete the survey.

khoney

The P flash changed the AC??? In what way? Please let me know today - I'm taking my car in tomorrow to complain about the A/C amplifier swap that did absolutely nothing. I also am not getting the automatic switch to recirc mode that some are reporting. Is this somehow tied to the 'P' flash?

Go48

You should read the "New 'P' Flash" thread, but apparently this flash raised the engine rpm point where the A/C cuts off which would not seem to be related to your problem.

beefyjoe

Survey LINK

Dear Mazda RX-8 owner:

Thank you for your purchase of the Mazda RX-8. We sincerely hope you enjoy your new car.

We'd really value your input about the vehicle. Our goal is to take your feedback and share it with our engineers and key manufacturing plant personnel. Your thoughts and opinions will have a direct impact on our manufacturing process.

Below, you'll find a link to a quick questionnaire about your vehicle that should you take no longer than 10 minutes to complete. We'd greatly appreciate your participation.

To start your questionnaire, go to:

http://autos.whoscalling.com/mazdarx-8

(If the link above is not hyperlinked, please copy and paste it into your Internet browser address box.)

Thank you,
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922