New car sold with damage
05-11-2009, 07:22 PM
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New car sold with damage
Bought a new 08 anniversery model. Picked up car at the end of January 09. Took to another Mazda dealer for first oil change 3400. miles. When it was on the lift they came and got me The car had between 2k-3k under carriage damage. Dealer is saying they do not know how it happened.
05-11-2009, 09:01 PM
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looks like someone drove it over a parking curb or some other kind of concrete. have several pictures on computer that dealer emailed me. will try and find out how to post. i remember when i put deposit on car had 6 miles, when i went to pick up had 20 dealer said they test drive every car. blew it off at the time do not know if that is when it happened.
05-11-2009, 11:14 PM
#13
if you're telling the truth and really are you might be able to make the dealership feel bad enough into admitting fault. I mean I know I'd be passionate about it if they truly had sold me a vehicle with damage.
More then likely you will have to live and learn. Next time do a much more thorough inspection of the vehicle..
More then likely you will have to live and learn. Next time do a much more thorough inspection of the vehicle..
05-11-2009, 11:25 PM
#15
Grand Chancellor
sometimes it may be at the receiving docks.... that's not dealership. I know it happens. The receiving yards are trying to squeeze in more cars in a limited amount of space. Cars are driven off by minimum wage workers. You think you got that brand spanking Cayman S huh? That mint SL... mmkay. There is an established minimum acceptable damage agreement. But frame damage would be a write off though. Which sounds like yours is. So it's weird that its being resold unless Mazda didn't know.
Then again, BMW is reselling some of its cars off half-sunken boat.
Then again, BMW is reselling some of its cars off half-sunken boat.
05-12-2009, 07:49 AM
#16
The ONLY way you will get the dealer to pay up is to file a small claims suit against them and at $2-3K they will probably pay up rather than it cost them more to fight it.
Get lots of pics and look for corrosion and other things. Anything that can prove the damage is older, and not fresh.
Get lots of pics and look for corrosion and other things. Anything that can prove the damage is older, and not fresh.
05-12-2009, 09:08 AM
#17
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Heh that bit me in the ***. Always inspect the car, even if it literally just rolled off the assembly line because when you sign that piece of paper, everything is now your fault, regardless of if it really is or not.
05-12-2009, 09:56 AM
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Yeah, but how many people 'lift' the car and inspect the under-carriage? Probably ZERO. Visible inspections go as far as what's convenient and what you can see. NOBODY expects a 'new' car to have that type of damage...especially where a person can't see it.
05-12-2009, 09:57 AM
#21
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To the OP, I would def talk to the Sales and Service Manager..I'd even go as far as talking to the GM. You never know what type of resolution you'll get by trying the proactive approach.
05-12-2009, 12:18 PM
#22
and be NICE!
i know your upset. but being pissy will do you no favors. you have to be nice, because it will be them who decides and pays for the $3k for the damages. and if they pay, you better go there for every oil change and warranty work until your warranty runs out.
i know your upset. but being pissy will do you no favors. you have to be nice, because it will be them who decides and pays for the $3k for the damages. and if they pay, you better go there for every oil change and warranty work until your warranty runs out.
05-12-2009, 03:15 PM
#23
Rotary Powered Countryboy
yeah i agree being nice and not going off teh handle will prob get u farther...but i have a short temper so it would b hard for me to do that...but when it come s to 2-3k worth of repairs i probably could